ビートップスタッフ List of Products and Services

We would like to introduce the quality check outsourcing service of Beatop Staff Co., Ltd. Focusing on companies in the Tokai region, we conduct numerous mystery calls and monitoring evaluations based on our extensive experience and track record. By conducting mystery calls and monitoring evaluations, you can gain insights into third-party evaluations of your company, as well as obtain valuable data for enhancing corporate value. 【Features】 ■ Gain insights into third-party evaluations ■ Identify individual challenges of communicators ■ Discover issues for consideration *For more details, please refer to the PDF document or feel free to contact us.

• Other contract services

At Beatop Staff, we handle the complex and intricate administrative tasks related to campaign management, including inquiries from applicants, registration and management of applicant information, and product shipping. Leveraging our extensive experience in managing a wide variety of campaign offices, we ensure stable campaign operations without burdening our clients. We provide support from various angles to meet our clients' needs and operate with responsibility. 【Features】 ■ Outsourcing of administrative tasks either fully or partially ■ Significant reduction of clients' workload ■ Cost reduction ■ Resolution of recruitment and personnel management issues ■ Stable campaign operations *For more details, please refer to the PDF materials or feel free to contact us.

• Other contract services

Due to the small number of sales staff at the incorporated association, they were unable to conduct telemarketing in addition to their regular duties. Therefore, we introduced our sales marketing support to conduct needs assessment, promote service applications, and secure appointments. After the introduction, the sales staff could focus on visit activities, and it became possible to confirm the timing for budget acquisition in new development. 【Case Study】 ■Frequency of Requests ・1 to 2 times a year ■Challenges ・Due to the small number of sales staff, they were unable to conduct telemarketing in addition to their regular duties. ・There was a deadline for service applications, and they wanted to push for applications before the deadline. *For more details, please refer to the PDF document or feel free to contact us.

• Other contract services

The product manufacturer regularly participates in exhibitions but faced challenges with delays in follow-up and difficulties in converting leads into orders afterward. To address this, they implemented our sales and marketing support, which included follow-up calls and appointment setting after the exhibitions. After implementation, they were able to achieve thorough follow-up after exhibitions, which they had not done before, and also successfully rolled out and executed VOC (Voice of Customer) initiatives within the client organization. [Case Study] ■Frequency of Requests ・1 to 2 times per year ■Challenges ・Although they regularly participated in exhibitions, they struggled with delays in follow-up and converting leads into orders. *For more details, please refer to the PDF document or feel free to contact us.

• Other contract services

The information magazine publishing company had been conducting telemarketing with in-house sales and administrative staff, but many employees were not good at it, leading to a significant amount of time being spent without achieving results. Therefore, they implemented our sales marketing support. After the implementation, the sales staff were able to focus on visit activities, and they were also able to grasp the VOC (Voice of Customer). [Case Study] ■ Frequency of Requests - Typically 3 to 4 times a year, with additional requests during special feature article campaigns or magazine launches. ■ Challenges - Although it was conducted by in-house sales and administrative staff, many employees were not skilled at it, resulting in a huge amount of time spent without any outcomes. *For more details, please refer to the PDF document or feel free to contact us.

• Other contract services

At Beatop Staff Co., Ltd., we support your company's sales activities through outbound calls. Not only do we provide information about products and services, but we also engage in conversations with each customer, making careful calls to thoroughly understand their needs. By simply providing us with a list of contacts, we handle everything from making calls to managing the complex list, securing appointments, and sending materials in a consistent manner. [Features] - We make calls during optimal times based on our past performance. - We report daily on the content discussed during calls regarding our products and services. - The information gathered can be confirmed by your sales staff before visits. - We can conduct calls tailored to the sales strategies of new products and services. - Appointment rates range from 2% to 10%, increasing customer touchpoints. *For more details, please refer to the PDF document or feel free to contact us.

• Other contract services

At the help desk and customer support center of an entertainment company, employees were overwhelmed with post-processing tasks, unable to focus on core business activities, and faced challenges in staff training and response quality. Therefore, we introduced our call center operation and outsourcing, contracting the internal help desk and user-facing customer center. After the implementation, switching from temporary staff operations to outsourcing allowed for specialized training of staff, leading to skill enhancement. [Case Study] ■Challenges - Faced issues with staff training and response quality - Employees were overwhelmed with post-processing tasks, unable to focus on core business activities ■Proposal - Contracting the internal help desk and user-facing customer center - Addressing technical and network-related inquiries *For more details, please refer to the PDF document or feel free to contact us.

• Other contract services
• Business Skills Seminar
• Temporary staffing business

The customer support center of an information technology equipment manufacturer faced the challenge of not being able to adequately collect and analyze customer feedback, which hindered their ability to leverage customer needs in their management. To address this, we implemented our call center operations and outsourcing, providing comprehensive business contracting for phone, email, chat, and web support. After implementation, processing efficiency improved by approximately 1.6 times, and we were able to reduce the one-call cost by about 40% over five years. [Case Study] ■Challenges - To reduce costs, it was necessary to standardize operations and visualize business processes. - Due to the inability to adequately collect and analyze customer feedback, they could not leverage customer needs in their management. ■Proposal - Implement comprehensive business contracting for phone, email, chat, and web support. - Address inquiries related to technical and network issues. *For more details, please refer to the PDF document or feel free to contact us.

• Other contract services
• Business Skills Seminar
• Temporary staffing business

We would like to introduce the outsourcing services of Beatop Staff, a member of the Brother Group. By implementing outsourcing, we can promote "increased productivity," "reduction of business management," and "concentration of management resources and workforce on core operations." At Beatop Staff, we provide optimal outsourcing solutions for your company's challenges based on our operational track record and know-how.

• Other contract services
• Business Skills Seminar
• Temporary staffing business

The training for the Beatop staff of the Brother Group is not conducted in a lecture style, but rather as practical training that incorporates role-playing. Experienced specialized trainers from the Beatop staff will lead the sessions, progressing the training while listening to the participants' feedback.

• Other contract services
• Business Skills Seminar
• Temporary staffing business

With the know-how and skills cultivated at the Brother Call Center, we undertake everything from the establishment to the operation of in-house call centers. We also have our own center (Contact Solution Center) and can accommodate outsourcing as well.

• Other contract services
• Business Skills Seminar
• Temporary staffing business