鈴木商店 Product Lineup

After confirming the order details, are you re-entering the same information into your sales management system or Excel? "TACO" reads order information collected from FAX, email, and other sources using AI, and connects the verified data to the next business process through CSV output or system integration. While utilizing existing sales management and core systems, you can review the flow from organizing to registering order information. Depending on the specifications of the integration partner and current operations, we will consider the necessary data items and transfer methods. We also accommodate customizations tailored to your business needs.

• Other core systems

"Who is handling this order?" "The person in charge is on leave, so I don't know the details." Are you relying on individual emails or memories for order management? "TACO" consolidates the person in charge, status of responses, and communication history for each order or inquiry. It allows you to share statuses such as pending, in progress, and completed, making it easier to identify cases that need attention. You can check comments and response history linked to each case, making it easy to follow up even if the person in charge is absent, and it supports handovers. It also accommodates the assignment of personnel based on conditions, allowing the team to advance order management collaboratively.

• SFA/Sales Support System

Are you overwhelmed with the task of transcribing product names, quantities, delivery dates, and other details one by one from order forms sent via fax or email attachment? "TACO" uses AI to read the necessary information from order forms and faxes and organizes it in an easy-to-check format. Since the original document and the extracted information can be displayed on the same screen, you can verify the content without the hassle of switching between screens. It is a system that allows for human verification and correction while also considering the reliability of the reading results. The confirmed data can be utilized for CSV output or system integration, connecting to post-reading operations.

• Email/Fax transmission

Isn't it taking too much time just to search for orders when the places to check are separated: FAX for multifunction printers, emails for inboxes, and phone orders for the person in charge's notes? "TACO" is a service that consolidates order information from emails, FAXes, and phone memos into a single receiving screen. You can manage not only orders but also related inquiries in one place. While your business partners can continue to contact you in the usual way, you can organize internal information management. The received content is classified by AI, allowing you to check it along with the person in charge and the status of the response, making it easier to start processing orders.

• SFA/Sales Support System

This is a case where we were responsible for productizing the "Lightning Strike Investigation Report Issuance Service" at the request of Otowa Electric Industry Co., Ltd. The company wanted to start an information service that leveraged its strengths, but they were unable to materialize it due to the lack of employees with knowledge in system development and operations. Therefore, we productized the concept and launched the service. This not only allowed them to meet the demand from new customers they had not encountered before but also brought about a change in the employees' mindset. [Case Overview] ■ Challenge: There were no employees with knowledge in system development and operations. ■ Solution: We productized the concept and launched the service. ■ Implementation Effects: - Evolved into a manufacturer that expands not only into manufacturing but also into information services. *For more details on the case, you can view them through the related links. For more information, please feel free to download the PDF or contact us.

• Other information systems

This is an example of an app developed at the request of Arboreta LLC, which allows individuals conducting forest surveys to record information about standing trees. Previously, forest management involved recording survey results in paper notebooks, which posed challenges in accumulating and sharing long-term data. With this app, users can identify the identification numbers of standing trees using NFC tags and register survey results and photos on their smartphones, saving them to the cloud. This enables the collected tree data to be used as a catalog, creating a system that connects hardwoods to buyers. [Case Overview] ■ Challenge: There was a need to create a solution that could be used stress-free in the forest from scratch. ■ Solution: Adopted MVP (Minimum Viable Product) development. ■ Implementation Effects: - The collected tree data could be utilized as a product catalog. - Accurate and long-term data accumulation became possible. *For detailed information about the case, you can view it through the related links. For more details, please download the PDF or feel free to contact us.

• Other information systems

This is a case where we were responsible for the development of the app "MORI TAG," which can collect and catalog data on trees before felling for Arboreta LLC. The company wanted to utilize the cloud to store data long-term, as the risk of using analog management methods for their standing timber inventory catalog was high. With this app, users can register measurement data and simply touch the tag attached to the tree with their smartphone to instantly read the registered measurement data. Of course, the collected data can be shared within the group. 【Case Overview】 ■ Challenge: High risk with analog management methods ■ Solution: Use the cloud to store data long-term ■ Implementation Effects - Measurement data can be instantly read by just touching with a smartphone - Collected data can be shared within the group *For more detailed information about the case, please refer to the related links. For further details, feel free to download the PDF or contact us.

• Other information systems

This is a case where we added an order creation and linkage function to the internal business system of Itami Art Co., Ltd., and also developed a new shipping data linkage system. The company took steps to streamline the order processing operations that had previously been handled analogously, aiming to improve the efficiency of order processing to suppliers. After the system delivery, it became possible to quickly search for production status, shipping dates, and past order data, which reduced the need for phone confirmations among staff. The number of outsourced projects increased from about 20 per day to around 80, and tasks that used to require a team of five can now be managed sufficiently by just two people. [Case Summary] ■ Challenge: Resources were insufficient for order processing handled analogously. ■ Implementation Effect: Smoothly managed a fourfold increase in orders, doubling outsourced sales. *For more detailed information about the case, please refer to the related links. For further details, feel free to download the PDF or contact us.

• Other core systems

We would like to introduce a DX case study from Itami Art Co., Ltd., which specializes in the production and sale of various promotional materials, primarily banners. The company has leveraged "IT technology × manufacturing" as its strength to handle promotional materials and e-commerce sites. However, with recent business expansion, there have been limitations to responding to demands on a case-by-case basis. In response, our company acted as a facilitator to drive the company in the desired direction by presenting specific solutions and suitable routes. We have received feedback from the company stating, "Support for DX from Suzuki Shoten is essential for our future business expansion." [Case Overview] - Developed a system with a focus on overall optimization. - Since system development is never-ending, we are committed to facing it earnestly. *For more details, please download the PDF or feel free to contact us.

• Other Software

The "Order Inbox" consolidates information from all channels, including email, fax, and phone (transcription), into one location. By automatically categorizing information through AI-based identification and master matching, it serves as a customizable service that supports the team's accurate decision-making through status management and chat-based history aggregation. It can link confirmed data while utilizing existing sales management and core systems, allowing for a gradual evolution and implementation from "manual" to "conditional automation" based on the on-site situation.

• Other core systems

"Shift-D" is a DX support service that considers, executes, and verifies suitable IT solutions in response to various changes in management environments. To develop a flexible IT strategy that can adapt to a rapidly changing era, we understand the complex current situation of our clients, share challenges from the same perspective as our clients, and prioritize issues by looking at the organization as a whole. We provide suitable solutions without being constrained by system development, including support for application development, replacing outdated systems, cloud migration, integration with external systems, in-house system development, and the introduction of IT tools necessary for problem-solving. 【Features】 ■ Deep understanding and sharp logic ■ Agile development style ■ Team structure composed entirely of in-house members ■ A wide range of approaches to provide suitable solutions for challenges ■ Continuously taking high-resolution actions while monitoring effectiveness for results *For more details, please refer to the related links or feel free to contact us.

• Other services