<Free Seminar on September 17, 2026 (Thursday) at 4 PM> What is the information utilization strategy to transform the maintenance department into a revenue engine?
In the maintenance and after-sales service department, valuable information such as repair history, customer issues, and contract and inspection timings is accumulated daily. On the other hand, the dispersion and personalization of information can lead to missed opportunities for customer support, contract renewals, and proposals. In this seminar, we will explain the reality of opportunity loss that does not appear in the books and practical design concepts to transform the maintenance department into a "profit-generating department" in approximately 40 minutes.
◆ Do you have any of these concerns? ◆
- Unable to quickly find necessary repair history or customer information
- Work and know-how are concentrated among veterans or specific personnel
- Relying on human memory for contract renewals and inspection timings
- Although a system has been implemented, it is not being utilized effectively
◆ Seminar Content ◆
- Why does information in the maintenance department end up being "resolved and finished"?
- The "silent churn" where customers leave without saying anything and the unseen opportunity loss
- Reasons why, even after implementing a system, information does not gather or is not utilized
- Ideas for utilizing maintenance information to connect to the next customer support or proposal opportunities

| Date and time | Thursday, Sep 17, 2026 04:00 PM ~ 05:00 PM Format: Online event (Microsoft Teams) |
|---|---|
| Entry fee | Free |
More Details & Registration
Details & Registration





