Supporting your business continuity from the implementation to the operation of IT security!
"Total Security Support" maintains the effective state of the security measures implemented by our customers through monitoring capabilities and responsive power, achieving mission-critical responses. True peace of mind cannot be obtained merely by introducing robust and excellent tools or systems; the support that ensures the perfect operation of those systems is what truly matters. Experienced engineers fully utilize efficiently deployed infrastructure to support our customers' valuable information systems. [Features] - Remote monitoring of operational status, efficiently supporting stable operation - Rapid response to various recovery issues in a one-stop manner - Assisting efficient operations tailored to customers' business needs - Total support from regular inspections to recovery from failures - Protecting information systems from threats with a consistent policy, providing a high level of responsive support *For more details, please refer to the PDF document or feel free to contact us.
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【Other Features】 ■ High-level support for engineers nationwide ■ 24/7 monitoring of the stable operation of systems scattered across the country from a remote operations center ■ Regular remote operations and security inspections based on daily operational status and contractual agreements ■ Quick response via remote tools in case of anomalies or changes in system conditions ■ Rapid recovery from failures in collaboration with a nationwide service network, technical backline support, parts delivery centers, and various vendors ■ Engineers stationed at customer locations to achieve detailed system operations tailored to business needs ■ Face-to-face support and proposals for system improvements unique to stationed engineers ■ In the event of major failures, technical backline support conducts analysis and provides assistance to engineers *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Toshiba IT Services Corporation is a company responsible for the IT services sector of the Toshiba Group. Based on the rich experience and achievements we have cultivated so far, we aim to provide the best services that satisfy our customers and continue to support their sustainable growth. Furthermore, by building a trusting relationship with our customers, we promise to create new services and contribute to the development of our customers and society by sharing diverse values.