[Problem Solving Case] Company A (Metal Trading Company/Wholesale)

● Seminar Theme Success Patterns in Quality Management and Business Efficiency ~ The Importance of Automated Dispatch and Cargo Tracking Tools ~ ● Co-hosted Seminar Overview In this seminar, we will introduce two products that help improve the efficiency of logistics transportation and delivery functions. These tools can be utilized not only by transportation companies that interact with customers on-site but also by shippers aiming to enhance delivery quality. ● Recommended for - Delivery management personnel / Logistics department personnel - Those looking for ideas related to the 2024 issue - Those struggling with business improvement, cost reduction, and quality enhancement - Those considering moving away from analog operations - Those contemplating the introduction of tools ● Date and Time July 18, 2023 (Tuesday) 15:00 - 15:45 ● Delivery Format ZOOM Webinar (Capacity: 50 participants) ● Seminar Structure ○ Introduction of the Automated Dispatch System "LYNA Automated Dispatch Cloud" ○ Introduction of the Cargo Bulk Tracking Tool "Itsukuru" ○ Q&A Session

In the logistics industry, measures are being considered in response to the 2024 issue as follows: 1. Improvement of Working Conditions Improvements in drivers' working conditions include correcting long working hours, ensuring rest periods, and managing drivers' health. Additionally, the introduction of machinery that allows for easier handling of cargo, as well as parental leave and reduced working hours systems, are being implemented to create a work environment that is accessible to everyone, including women and the elderly, and to secure human resources. 2. Promotion of Driver Training and Recruitment Providing attractive working styles and setting appropriate wages, including the utilization of younger individuals, women, and foreigners, are being emphasized. 3. Efficiency through IT Implementation and Utilization of Autonomous Driving Technology As part of efficiency improvements through IT systems, truck loading and unloading reservations, reception, and calls are being systematized to reduce waiting times. There are reports of initiatives such as using AI for matching to formulate optimal delivery plans and standardizing dispatch operations utilizing the cloud. With future advancements in autonomous driving technology, the realization of a driverless delivery system could potentially resolve the driver shortage. Flexible adaptability is required. If you have concerns regarding DX in logistics, please visit >> Sy-Link https://sy-link.jp/

We would like to introduce the initiatives of client companies that are actively addressing the 2024 issue. Relaxation of specified delivery times and redelivery services: Emphasis on speed, strict delivery time requirements, and redelivery services are directly linked to a decline in delivery quality and harsh working conditions for drivers. It is necessary to secure more flexible delivery times. While these factors raise concerns about decreased service to customers and increased costs, from a broader perspective that includes the quality of your company until the product reaches the customer, improvements in delivery quality—such as driver greetings, manners, and smiles—are expected to contribute to enhancing your brand. If you have concerns about the digital transformation of logistics, please contact S.Y. Link. https://sy-link.jp/

We will introduce the initiatives of shippers who are actively addressing the 2024 issue. Understanding the current state of logistics: By grasping the current situation of the logistics department, it leads to considering necessary measures such as reviewing transportation schedules and routes, optimizing warehouse layouts, and implementing systems for labor-saving. Reducing driver workload: Due to the strong influence of shippers over transportation companies, some drivers are required to inspect and display products. Eliminating such tasks and reducing waiting times for unloading can significantly decrease overtime hours. Reducing waiting times: At receiving and unloading locations, waiting times can exceed two hours, leading to overtime work. It is necessary to consider smooth unloading without waiting times by expanding acceptance hours, distributing loads, and implementing a delivery reservation system. >> To be continued If you have concerns about DX in logistics, please contact S.Y. Link at >> https://sy-link.jp/