Responding to irregular short-term import troubles! Total support for complex import and export operations.
<<Customer's Concern>> Company T, which is engaged in large-scale power business, needed to export designated Japanese paint to their factory in China for product painting on a short timeline. They requested their usual import-export partner, but were turned down due to the inability to import, which left them in a difficult situation. <<Proposed Solution until Resolution>> Since Company T lacked know-how in import-export and was not well-versed in China's VOC regulations, we communicated the current situation regarding the strengthening of VOC regulations and the accompanying strict customs conditions. We clarified whether it was possible to import paint and contacted the Chinese customs from our Shenzhen office to confirm the importability. During this time, we provided several estimates that included the flow of procedures on the Japanese side related to the export-import of paint, the calculation of the days involved, and the delivery schedule in case import became possible. After confirming the possibility of import, we prepared necessary documents such as SDS for customs, ingredient lists, and declarations, obtained the necessary licenses, and closely shared progress updates while finalizing the export method with the customer, leading to successful delivery. <<Customer Feedback>> "We were greatly helped. Thank you very much," was the delighted feedback we received.
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<<Customer's Concern>> Company T, which is engaged in a large-scale power business, needed to export designated Japanese paint to its factory in China for product painting on a short timeline. Despite requesting assistance from a regular import-export partner, they were turned down due to the inability to import, which left them in a difficult situation. <<Proposed Solutions until Resolution>> Since Company T lacked expertise in import-export and was not well-versed in China's VOC regulations, we communicated the current situation regarding the strengthening of VOC regulations and the accompanying strict customs conditions. We clarified whether the paint could be imported and contacted the Chinese customs from our Shenzhen office to confirm the possibility of import. During this time, we provided several estimates that included the flow of procedures on the Japanese side related to the export and import of paint, the calculation of the associated days, and the delivery schedule in case import became possible. After confirming that import was feasible, we prepared the necessary documents for customs, such as SDS, ingredient lists, and declarations, obtained the required licenses, and closely shared progress updates with the customer to finalize the export method and complete the delivery. <<Customer Feedback>> "We were greatly helped. Thank you very much," was the delighted response we received.
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"Bringing smiles to our customers' workplaces" This is one of our missions. As specialists, we have addressed the expectations and concerns raised by our customers in the industrial sector, solving various problems using the know-how we have cultivated. Utilizing this expertise, we assist in optimizing your work processes and addressing issues related to painting defects as coordinators for improving work environments. We hope to share many examples of the problems we have solved with everyone and be of help. Please feel free to consult with us.
Company information
Since its establishment in 1958, the company has focused on industrial paints and fine chemical products. In 1964, it established Minami-Shin Custom Co., Ltd. (now CC-G Co., Ltd.) as a research factory, where it accumulated knowledge and built expertise in specialized areas by using its own products. This accumulated know-how has been recognized, leading to an expansion of the market throughout Nagano Prefecture, while simultaneously, customer requests have become increasingly diverse. The fine chemical sector, including industrial chemicals and chemical products, has evolved to include high-tech materials such as electronic materials, as well as efficient production and recycling systems to handle them. The establishment of a consistent supply system for hazardous and highly toxic materials, as well as the addition of functions for paint color matching, has also been driven by customer needs. Additionally, in response to requests from local customers, the company has ventured into construction fields utilizing chemical methods and chemical construction materials, demonstrating an advisory function from a comprehensive perspective that differs from traditional trading companies.
