Formation of Professional Awareness & Business Etiquette (Training Number 3)
Training Number: 3
Deepen self-understanding and understanding of others, and learn common sense in society.
■Training Content Participants will reflect on "What is a company?" and "What does it mean to work?" to develop their self-awareness and professional mindset. They will also learn through practical case studies that may arise upon joining the company, as well as business manners such as "communication skills" and "telephone etiquette." ■Key Points Basic Understanding: Deepen self-awareness by contemplating questions such as "What is a company? What does it mean to work? Why did I choose this industry? Why did I choose this job?" This will encourage participants to reflect on themselves and foster a sense of belonging to the company. Learning Adaptability through Practice: In the practical workshop "What will you do?", participants will learn about common workplace challenges they may face upon joining the company. They will particularly focus on high-anxiety situations, such as interacting with significantly older supervisors or colleagues, and will understand specific actions to take. This will also help in preventing early turnover. Practical Business Manners: New employees will learn practical skills in "communication" and "telephone etiquette," which they often find challenging. They will experience (practice) the reasons behind these manners while gaining a solid understanding of the basics and developing adaptability. ■Training Overview Target Audience: New Employees Format: In-person Duration: 6 hours Capacity: 20 participants Materials: Handouts, etiquette texts *Conducted exclusively for one company
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basic information
■Training Program (Curriculum) 【1】Formation of Professional Awareness - Current state of working adults and common sense in the workplace - What is a company? What does it mean to work? - The ideal employee image sought by companies - Skills required when becoming a working adult - Practical workshop "What will you do?" 【2】Business Etiquette - Meaning of business etiquette - Smiling - Appearance - Greetings - Behavior and demeanor - Rules during work - Customer service - Telephone etiquette - Honorific language - Cushion words - Handling complaints 【3】Practical Business Etiquette 【4】Goal Setting and 3-Year Action Plan 【5】Reflection and Survey
Price information
The details regarding fees and other information related to the training are included in the "Training Guide: Triangle Trust Employee Training." Please download the PDF from the link below. ■Table of Contents 1. Process from Application 2. Considerations for Training Costs 3. Inquiries
Price range
P3
Delivery Time
※It will be a company-exclusive training. Please let us know your preferred date for the event.
Applications/Examples of results
Deepen self-understanding and understanding of others, and learn common sense for working adults.
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Company information
Triangle Trust Co., Ltd. is a consulting company that supports organizational development, starting from the premise of "leading behavioral change through employee awareness reform." Since its establishment in 2004, we have faced the challenges of various industries, including manufacturing, providing customized training and organizational development support rooted in the field. We offer over 80 types of hierarchical training (for new employees to management) and have introduced experiential training utilizing LEGO® Serious Play®. This encourages participants' awareness and initiative, facilitating behavioral change. Additionally, our strength lies in our "coaching support," which includes post-training retention and execution support, emphasizing practical application and change in the workplace. We have received numerous testimonials stating, "It didn't just end with training; there was a change in the workplace." In 2024, we will open a Tokyo branch, achieving nationwide support through a two-base system with our Nagoya headquarters. We have received high praise from many small and medium-sized enterprises for our initiatives in talent retention and next-generation leader development in the manufacturing industry. Under the philosophy of "changing awareness to change behavior," we will continue to sincerely engage with business owners, HR personnel, and frontline leaders in developing people and organizations that support the next generation.