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Human Resources Service Support Tool

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Jira Service Management

last updated:Apr 30, 2024

INNOOV(イノーブ) 東京
INNOOV(イノーブ) 東京
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Seamlessly manage each stage of employees. Enhance satisfaction through productivity improvement and security measures.

The IT service management tool "Jira Service Management" comprehensively supports teams in planning, assigning, tracking, reporting, and managing work to deliver excellent services quickly. The Jira HR service management template and performance evaluation template help streamline HR service workflows and standardize the performance evaluation process between supervisors and employees. 【Features】 - Organizes employee onboarding, offboarding, and HR requests by category, allowing for quick responses using customizable request types and a queue system. - Reduces manual work and automates repetitive tasks, enabling HR teams to focus on more important tasks. - Facilitates self-resolution for employees through a self-service portal that includes a knowledge base, reducing the burden on the HR team. - Allows for the setting of user permissions, enabling efficient request processing while maintaining the security of confidential information.

    Personnel and Labor
HR.png

Human Resources Service Support Tool

HR.png
HR.png
  • Related Link - https://www.innoov.io/atlassian-jsm

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basic information

**What you can do with the Free Plan** - Register up to 3 agents - Use various templates - 2GB of storage - 100 email notifications per day **What you can do with the Standard Plan** - Register up to 20,000 agents - Support during business hours - 250GB of storage - Unlimited email notifications **What you can do with the Premium Plan** - Year-round support (for critical issues only) - Unlimited storage - Advanced incident management - Asset and configuration management - Equipped with AI (Atlassian Intelligence) **What you can do with the Enterprise Plan** - Register multiple sites (up to 150) - Year-round support (for all issues) - Unlimited execution of automation rules - Centralized security and management For more details, please visit our website (www.innoov.io/atlassian-jsm) or the official Atlassian page (www.atlassian.com/ja/software/jira/service-management/pricing).

Price information

It varies depending on the number of agents (people who respond to customer inquiries). For 5 people: Standard: ¥14,400/month (excluding tax) Premium: ¥32,250/month (excluding tax) For 10 people: Standard: ¥23,040/month (excluding tax) Premium: ¥51,600/month (excluding tax) For 15 people: Standard: ¥43,200/month (excluding tax) Premium: ¥96,750/month (excluding tax)

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Applications/Examples of results

【Purpose】 The HR service support tool is used by a company's HR department to streamline the management of employee life cycles and systematically handle HR-related requests. This tool particularly provides features that enable the categorization and rapid response to employee onboarding, offboarding, and other HR requests. The HR department can improve communication with employees and enhance overall employee satisfaction. 【Achievements】 Our achievements: i-PRO, Kyocera Communication Systems, etc. (titles omitted) i-PRO case study (https://www.innoov.io/customers/ipro-corporate-software) Other Atlassian product achievements: Dai Nippon Printing, LIXIL, Mercari, Mercedes-Benz, Slack, Yale School of Management, etc. (titles omitted) *From the Atlassian site

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INNOOV Inc. Company Information

INNOOV Inc. Company Information

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INNOOV(イノーブ)

INNOOV(イノーブ) 東京

IT/Telecommunications

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We are INNOOV Inc., specializing in process improvement utilizing SaaS. We support everyone in easily grasping information and progressing work swiftly by using convenient tools, including Atlassian products. We not only provide tools but also design systems that consider what information should be received by whom and where, and how everyone should share it, enabling efficient operations for all. This leads to smoother customer interactions and new product development processes, saving time. Atlassian products implement AI ROVO across SaaS products in their document management tools, making information organization convenient. In particular, we focus on delivering customer feedback directly to the quality and development departments, enhancing customer service and product quality. This allows us to quickly resolve customer issues and continue providing better products. If you feel that organizing information is not going well and work is progressing slowly, please let us take care of it. We will support everyone in working smoothly together. Feel free to contact us with any requests.

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