Maintenance plan for laser processing machines that can be joined after a malfunction.
Differentiating points of the "Anshin Maintenance Plan"
At Trotec, we believe that minimizing machine downtime in the event of a failure is essential. Therefore, we have established a maintenance system that allows you to use our products with peace of mind even after installation. Here are three key points that set Trotec's maintenance plans apart: 1) You can join after a failure! Of course, you can join at the time of installation, but you also have the option to choose between spot repairs or joining a maintenance plan when a failure occurs. 2) Plans that include laser oscillators are available. There are plans that cover laser oscillators, which are prone to costly repairs. 3) A wide range of repair coverage. Parts excluding components like lenses and mirrors are covered. Dust collectors are also included if delivered simultaneously. We offer comprehensive warranty content that is not available from other companies. We minimize operational risks and strongly support your business. For more details, please contact our official website or your representative!
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basic information
Trotec's laser processing machines are being adopted by a wide range of customers, including educational institutions such as universities and high schools, government agencies, research institutes, large corporations, small and medium-sized enterprises, and individual users. For example, in the manufacturing industry, laser cutting of acrylic keychains is being utilized, and in the labs of well-known large companies, they are used for new product development and prototyping. Additionally, in DIY workshops and fab labs at major home improvement stores, Trotec's laser processing machines have been installed as digital fabrication tools in over 60 locations across Japan. Many customers use them on a daily basis. Trotec has a wealth of implementation experience not only worldwide but also in Japan.
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Applications/Examples of results
**Applications** The applications of laser processing are very diverse. For example, the production of original gifts and novelties with names or designs engraved. Additionally, fixtures and displays. Architectural models and railway models with a focus on detail. Original goods processed from acrylic, wood, and leather, as well as paper packages and cards, and prototypes made from MDF. **Track Record** Approximately 90% of our contracts have been renewed.
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Company information
Trotec is a laser processing machine manufacturer established in Austria in 1997. It develops and manufactures laser processing machines that combine high speed, high precision, and high durability in the fields of engraving, cutting, and marking, and these machines are now implemented in over 90 countries worldwide. The company emphasizes sophisticated design and focuses on improving customer convenience and profitability, dedicating itself to research and development of cutting-edge technology. Trotec Laser Japan Co., Ltd. has been operating a direct sales system by the manufacturer for over 25 years since it started its business in Japan in 2000. Centered around its sales offices in Tokyo and Osaka, it provides consistent services from sales to post-installation support and training. The company is widely adopted in various fields, including universities, educational institutions, manufacturing, and design-related companies, and has received high praise in the areas of manufacturing, prototyping, and product development.
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