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  6. [Case Study] Telephone Answering Service for Lawyers and Law Firms

[Case Study] Telephone Answering Service for Lawyers and Law Firms

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last updated:Aug 29, 2025

CUBE電話代行サービス
CUBE電話代行サービス
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I will provide schedule guidance as your company's administrative secretary according to the schedule!

We would like to introduce a case study on the implementation of a telephone answering service for lawyers and law firms. Since it is a one-person law office, the lawyer cannot answer calls while out or in court, leading to delays in returning calls and missing new cases. There are also concerns about whether they can accurately handle calls with many legal terms from courts and other sources. The staff of the CUBE telephone answering service receives calls for law firms daily, so experienced staff will handle phone calls as your office staff, including understanding legal terminology and taking down case numbers from courts. [Challenges] - As a one-person law office, the lawyer cannot answer calls while out or in court. - Delays in returning calls have led to missing new cases. - There are two office staff for five lawyers, resulting in continuous overtime. - The pace of accepting cases cannot be reduced, but honestly, they do not want to spend time on phone handling. *For more details, please refer to the related links or feel free to contact us.

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IPROS16992121897114948490.png

[Case Study] Telephone Answering Service for Lawyers and Law Firms

IPROS16992121897114948490.png
IPROS16992121897114948490.png
  • Related Link - https://www.cube108.jp/case/case8.html

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【Benefits of Introduction】 ■ Respond to new inquiries without missing any ■ Reduce workload and staff shortages ■ Focus on important cases without being disturbed by sales calls ■ Easy to set up contact points for each lawyer ■ Capable of handling inquiries in English *For more details, please refer to the related links or feel free to contact us.

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Telephone answering service "My Team 108" <Law Firm>

Telephone answering service "My Team 108" <Law Firm>

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Introduction of Pricing Plans for Japanese-English Bilingual Services <Lawyers and Law Firms>

Introduction of Pricing Plans for Japanese-English Bilingual Services <Lawyers and Law Firms>

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CUBE電話代行サービス

CUBE電話代行サービス

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Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.

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