For IT departments | [Features] Collaboration with the internal help desk based on the IT asset ledger.
Assetment Neo for Information Systems
To the IT system manager who wants to centrally manage the information requested by the on-site department.
Is the IT department becoming the 'handyman' of the company? The information systems department receives various inquiries. When the methods of inquiry, such as email, chat, and verbal requests, are not standardized, managing these inquiries becomes difficult, increasing the burden on the IT department. - Transform inquiries (requests) into a database through workflow! By allowing applicants to register detailed information about their inquiries themselves, the burden on the IT department can be reduced, and misunderstandings or discrepancies in the inquiry content can be minimized. - Achieve task management for the IT department through workflow! By attaching work procedure documents to the workflow and keeping records, you can maintain a history of tasks and changes based on assets. The accumulated data serves as important information for trend analysis and insights to prevent recurring issues. [Asset Management + Workflow] The ability to accumulate data centered around assets is a unique and noteworthy feature. Not only can inquiries be aggregated and analyzed, but 'task management' for system changes can also be recorded against the same assets. This allows for the accumulation of precise change histories that go beyond mere response records, enhancing the overall quality of help desk operations.
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basic information
Assetment Neo is a cloud system provided by a group of experts dedicated to the daily management of internal assets. ◆ Cloud service accessible from a browser There is no need to build your own server. As long as you have an internet connection, you can use it from your browser. It is a reliable system equipped with the latest security measures. ◆ Supported labels It supports one-dimensional barcodes, two-dimensional QR codes, and RFID IC tags. ◆ Abundant optional features You can add optional features according to your business needs. ◆ Support after service implementation We have established an email support desk as a contact point for customers using the system. Additionally, we provide a dedicated support site for users, enabling smooth system operation. ■ Standard features - Asset information - Organizational changes - Disposal - Inventory - Label printing - Workflow ■ Optional features - In-house help desk - User management - Maintenance and licensing - IT asset integration - Drawings - Repair and inspection - Loan management - Movement and removal
Price information
Monthly fee: 47,000 yen to 422,000 yen. Prices vary depending on the number of assets and options, so please feel free to contact us.
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Applications/Examples of results
Over 800 companies have implemented our solution! Many reputable companies are using it. 【Employee Scale】 We have a wide range of implementation records, from large enterprises with over 3,000 employees to medium-sized companies with fewer than 200 employees. We also have numerous achievements with multi-location companies that have over 100 stores, and our solution has been adopted by various companies regardless of their size.
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Company information
Assetment Inc. is a company established to pursue expertise in internal asset management. We have gained extensive experience in asset management by working with hundreds of companies. This experience is our value, and to make the most of it, we provide cloud services, propose business improvements, support implementation, and even offer business outsourcing, further accumulating our know-how. No company is without assets. As the number of assets increases, their management becomes more challenging. We offer proposals to "lighten the heavy burden" for our clients and provide services that enable swift and meticulous internal asset management. Please feel free to contact us.
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