Transforming internal knowledge into an AI employee that works 24/7.
Our company has developed an AI chatbot system that learns from a vast amount of knowledge, including internal documents, manuals, FAQs, and product specifications, to provide automatic responses to user inquiries 24/7, 365 days a year. It can be utilized in various business scenarios, including customer support on websites, internal help desks using Slack or Microsoft Teams, product manual searches, and automating inquiry responses. By leveraging the latest generative AI and Retrieval Augmented Generation (RAG) technology, it delivers highly accurate answers based on the content of internal documents and FAQs. Unlike traditional keyword searches, users can quickly access the information they need by simply asking questions in natural language. Additionally, it can be implemented not only in cloud environments but also in on-premises and offline settings, making it a secure option for companies handling sensitive information, as well as for manufacturing, healthcare, and municipal organizations that require high security. TechnoChat reduces the workload for inquiry responses, eliminates dependency on specific individuals, and promotes knowledge sharing, thereby supporting companies in improving operational efficiency and advancing digital transformation (DX).
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basic information
Item Specification AI Engine Compatible with large-scale language models (LLM) Knowledge Learning PDF, Word, Excel, PowerPoint, text files Search Method RAG (Retrieval-Augmented Generation) Vector DB Compatible with pgvector, Qdrant, Weaviate Supported Channels Web, Slack, Microsoft Teams, LINE Supported Languages Japanese, English, Chinese, and other multilingual support Provisioning Format Cloud version, on-premises version Offline Support Possible Authentication Integration Active Directory, SSO support available API Integration REST API support Log Management Question history and answer history storage Permission Management Departmental and user-specific access control Training Data Update Upload support at any time Security Data encryption, access control support *For more details, please download the PDF or feel free to contact us.
Price information
We will provide a customized estimate based on your requirements and scale. Please feel free to consult with us first.
Delivery Time
Applications/Examples of results
(Usage) Internal Help Desk FAQ Search Product Manual Search Customer Support (Practical Examples) Responding to inquiries about internal regulations and employment rules Searching for product specifications Reducing call center workload Responding to inquiries on e-commerce sites Technical support contact point
Company information
Technosphere Co., Ltd. is a system development company based in Osaka that tackles customer challenges in advanced technology areas such as AI, IoT, and web system development. Since its founding in 2021, the company has leveraged a flat team structure to achieve a flexible and speedy development style. We are engaged in solutions that directly address social issues, such as image inspection AI and smart factory support systems.
