Report only necessary calls to the person in charge. Focus on core tasks to increase productivity / CUBE telephone answering service.
In IT companies, there are often frequent calls unrelated to the core business, such as sales calls and service inquiries. When phone handling interrupts development, maintenance, or online meetings, it can lead to decreased productivity and the possibility of missing important calls from clients. CUBE's telephone answering service employs qualified full-time operators who handle all incoming calls. After confirming the purpose of the call, they can report only the necessary calls via email or chat, or transfer them to the relevant person's smartphone. 【Benefits of Implementation】 - Ability to separate and organize sales calls from important inquiries - Easier to concentrate on development and support tasks - Bright and courteous phone handling enhances the company's image We help reduce the burden of phone handling and support the operational efficiency of IT companies.
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basic information
【Our Features】 - Operators are full-time employees and certified holders (Secretary Certification + Telephone Response Skill Certification) who have received over six months of training and education. - They can communicate their return time to the office according to the schedule. - There is a "Response After Transfer Service" that connects to smartphones like an internal extension based on the schedule. - Reporting of incoming call content can be done via email as well as Slack, Chatwork, LINE, LINEWORKS, Google Chat, and Microsoft Teams.
Price information
It is available for custom order. We will provide a quote based on your preferences, so please feel free to contact us.
Delivery Time
P3
※Delivery times may vary depending on the quantity of the manual. Please feel free to contact us.
Applications/Examples of results
Many IT companies are using our services. Small-scale call center and telephone answering service <Usage Record Plan> CUBE Telephone Answering Service Standard Plan from 25,000 yen per month (excluding tax) (https://www.cube108.jp/service/tel-stplan.html) *For more details, please feel free to contact us.
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Company information
Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.
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