Vehicle Maintenance Efficiency System for Transportation and Logistics
F-RevoCRM
Zero oversight even when the person in charge is absent. Eliminate the dependence on individuals in vehicle maintenance.
In the transportation and logistics industry, regular inspections, planned maintenance, and prompt repair responses are required to ensure the safe operation of vehicles and maintain their utilization rates. Particularly when vehicle information and maintenance history are managed by individual personnel, there is a risk of delayed responses or handover mistakes in the absence of those personnel. This can lead to increased vehicle downtime and potentially disrupt operations. Our equipment maintenance and management system addresses these challenges and supports the efficiency and quality improvement of vehicle maintenance operations. 【Usage Scenarios】 - Centralized management of vehicle inspection and maintenance history - Management and notification of regular maintenance schedules - Progress sharing from repair request reception to completion - Management of parts replacement history for each vehicle 【Benefits of Implementation】 - Even in the absence of maintenance personnel, past maintenance history and vehicle information can be shared, enabling smooth responses. - The system manages the timing of regular inspections and vehicle inspections, preventing oversight. - The process from repair request reception to completion is visualized, allowing real-time understanding of the response status. - Management of parts replacement timing and wear conditions supports planned parts replacement.
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basic information
【Features】 - Centralized management of vehicle information, maintenance history, and maintenance contracts - Automatic management of regular inspection and vehicle inspection schedules with alert notifications - Visualization of the history from repair request reception to completion - Management of parts replacement timing and wear status for each vehicle - Standardized business processes that maintain quality of service even when personnel changes occur 【Our Strengths】 As the developer of the OSS-based CRM "F-RevoCRM," we support companies in their digital transformation (DX) and business improvement efforts. We provide comprehensive support from business organization based on interviews to system construction, maintenance phases, and in-house production support, addressing challenges such as information sharing and task dependency in vehicle maintenance within the transportation and logistics industry. We enable system operations tailored to your company, free from the constraints of packaged solutions or dependency on specific vendors.
Price information
■Price: Plans based on the number of users Cloud version for 1 to 5 users: From 10,000 yen per month (excluding tax) / Enterprise version for 1 to 5 users: From 15,000 yen per month (excluding tax) ■Free trial: Available (support can be used during the trial) *Cloud version only ■Implementation cost: No initial implementation cost for the Cloud version *For more details, please feel free to contact us.
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Applications/Examples of results
■■ Kyuhen Co., Ltd. (Equipment Manufacturing and Management Business / 150 employees) ■■ Introduced F-RevoCRM for the call center operations handling repair requests for water heaters. Contractors can now directly check repair requests and register their response status from the customer portal, allowing the call center to monitor progress in real-time. This has improved the quality of customer service. ■ Environmental Improvement Business Company N (Environmental Measurement and Facility Management / 150 employees) ■■ Consolidated customer and equipment information, which was previously fragmented across departments, into F-RevoCRM. This allows for cross-departmental visibility of past projects and interaction history on a corporate level, leading to an increase in proposal opportunities and the development of new sales strategies.
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Company information
At Thinking Reed, we advocate for the realization of "smart business," which not only includes general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, but also incorporates the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house development.
