Zero omissions in response during personnel handover. A system to eliminate the personalization of aircraft maintenance.
In aircraft maintenance, accurate management of detailed inspection, maintenance, and repair records is essential to maintain the safety and reliability of the aircraft. If the responsible personnel change, the lack of accurate transfer of past maintenance history and specifications can lead to delays in response and a decline in quality. Additionally, information sharing and standardization are required in the complex maintenance processes and coordination with numerous stakeholders. Our equipment maintenance and management system addresses these challenges and supports the efficiency and quality maintenance of maintenance operations. 【Usage Scenarios】 - Management of aircraft regular inspections and maintenance history - Recording and tracking of parts replacement and repair history - Management of maintenance schedules and progress sharing - Document management of maintenance manuals, drawings, etc. - Coordination and progress sharing with contractors 【Benefits of Implementation】 - Smooth information sharing among personnel to prevent oversight - Support for accurate decision-making based on past actions through centralized management of maintenance history - Standardization of business processes leading to uniform maintenance quality - Rapid decision-making and response through real-time information sharing - Immediate reference to necessary information through document management functions
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basic information
【Features】 - Centralized management of equipment and device information for each aircraft - Visualization of maintenance contract details, renewal dates, and contract status - Recording and tracking of inquiry and maintenance response history - Management of regular inspection and maintenance schedules - Document management for drawings, reports, manuals, etc. - PDF creation function for response reports - Alert notifications for equipment and parts replacement timing and contract renewal dates - Real-time sharing of response status among stakeholders via a customer portal - Integration with existing systems through API collaboration with other systems 【Our Strengths】 As the developer of the OSS-based CRM "F-RevoCRM," we support the digital transformation and business improvement in the aviation industry. We propose the realization of "smart business" that goes beyond mere system implementation to address challenges such as the personalization of detailed information and maintenance history for each aircraft, management on paper, and delays in collaboration between the field and the office. Leveraging the flexible customization capabilities unique to open source, our strength lies in providing consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of packaged solutions or dependency on specific vendors.
Price information
■Price: Plans based on the number of users Cloud version for 1 to 5 users: From 10,000 yen per month (excluding tax) / Enterprise version for 1 to 5 users: From 15,000 yen per month (excluding tax) ■Free trial: Available (support can be used during the trial) *Cloud version only ■Implementation cost: No initial implementation cost for the Cloud version *For more details, please feel free to contact us.
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Applications/Examples of results
■Qhen Co., Ltd. (Equipment Manufacturing and Management Business / 150 employees)■■ Introduced F-RevoCRM to the call center operations for receiving repair requests for water heaters. Contractors can now directly check repair requests and register their response status from the customer portal, allowing the call center to monitor progress in real-time. This has improved the quality of customer service. ■Environmental Improvement Business Company N (Environmental Measurement and Facility Management / 150 employees)■■ Consolidated customer and equipment information, which was previously fragmented by department, into F-RevoCRM. This enabled cross-departmental access to past projects and contact history on a corporate level, leading to an increase in proposal opportunities and the development of new sales strategies.
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Company information
At Thinking Reed, we advocate for the realization of "smart business," which not only includes general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, but also incorporates the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house development.
