To prevent neglecting customer service stress.

Introducing mental care and preparedness in the era of emotional labor! Targeting retail, food service, healthcare workers, daycare centers, call centers, and more.

The customer service environment is one where stress can easily accumulate due to factors such as busy periods, shift work, interpersonal interactions, and handling complaints. If left unaddressed, this can lead to employee turnover, absenteeism, fatigue in the workplace, and a decline in service quality. This article reports on the seminar hosted by My Sherpa Co., Ltd. titled "To Prevent Customer Service Stress from Being Ignored - Mental Care and Preparedness in the Era of Emotional Labor and Customer Harassment." Using emotional labor, which is the essence of customer service stress, as a clue, we will outline the preparations that companies should make. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

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