You can check and register past call history, customer information, and input fields from the call list on a single screen!
We would like to introduce a case where "F-RevoCRM" was implemented for a client of an outbound specialized call center agency. The company was managing customer lists for each product and service, but faced the challenge of not being able to link call histories, making it difficult to know who made calls and when. After the system implementation, they were able to display the number of calls and target figures in real-time, allowing for immediate understanding of each representative's progress. [Challenges Before Implementation] - Customer call lists were managed for each product and service, but there were overlaps in customers, complicating management. - They could not link call histories, making it impossible to know who made calls and when. - They were unable to automate call aggregation and performance by list, and were seeking an environment based on CTI integration. *For more details, please download the PDF or feel free to contact us.
Inquire About This Product
basic information
【Results and Effects After Implementation】 ■ Ability to check and register the past 5 call histories, customer information, and input fields on a single screen ■ Real-time visualization of call counts and target numbers on the call list ■ Utilization of the reporting function to export call histories, achieving efficiency in aggregation and reporting *For more details, please download the PDF or feel free to contact us.
Price range
Delivery Time
Applications/Examples of results
For more details, please download the PDF or feel free to contact us.
catalog（1）
Download All Catalogs
Company information
We are a company that supports corporate digital transformation (DX) and business improvement as the developer of the OSS-based CRM "F-RevoCRM." We address challenges faced by the maintenance and after-sales service departments in the manufacturing industry, such as the personalization of equipment information and repair history for each customer, paper management of inspections and repairs, and delays in communication between the field and the office. We advocate for the realization of "smart business" that goes beyond mere system implementation. Our strength lies in our ability to provide consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of package limitations and dependence on specific vendors.
![[CRM Success Case] Japan Food Research Holdings Co., Ltd.](https://image.mono.ipros.com/public/product/image/2078084/IPROS8897995854058592868.png?w=280&h=280)
