Support service for eliminating dependency on individuals in the manufacturing industry for the machinery sector.
JEMCO | Support for Technical and Skill Inheritance and Elimination of Dependency on Individuals
Breaking free from veteran dependence. Formalizing tacit knowledge into a system that can be used on-site.
In the machinery industry, the sharing of specialized knowledge and skills is essential for the stable operation of equipment and efficient maintenance. In particular, the tacit knowledge held by veteran technicians, such as their experience and intuition, is a crucial element in creating maintenance manuals and transferring skills to younger employees. However, the challenge often lies in formalizing this tacit knowledge. If tacit knowledge is not formalized, dependence on veterans increases, leading to delays in skill transfer and variations in maintenance quality. Our service addresses the issue of personalization in the machinery industry by extracting the tacit knowledge of veterans and converting it into explicit knowledge that anyone can understand, thereby supporting the creation of usable systems on-site. 【Usage Scenarios】 - Skill transfer due to the retirement or resignation of veteran technicians - Transfer of skills to younger operators - Creation and updating of maintenance manuals - Standardization of decision-making criteria during troubleshooting - Horizontal deployment of technology and know-how to other departments 【Benefits of Implementation】 - Reduced dependence on veterans - Standardization and improvement of maintenance quality - Smoother and faster skill transfer - Early empowerment of younger operators - Establishment of a continuous improvement cycle within the company
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basic information
【Features】 - Identification and prioritization of tasks and technologies that are dependent on specific individuals - Extraction and formalization of tacit knowledge such as the experience, intuition, tips, and criteria of veterans - Development of work procedures and standards with clear judgment criteria and reasons - Support for effective transfer of technology and skills to younger employees - Establishment of a self-sustaining system through the structuring of operation and update methods 【Our Strengths】 With the motto "Optimal solutions for solving management challenges!", we realize problem-solving in line with our clients' management and on-site issues by collaborating with the best experts through our business ecosystem "exbridge." We explore and introduce the most suitable specialized consultants, advisors, and companies with solutions to the management challenges faced by businesses, supporting the rapid and efficient resolution of these issues. We also facilitate connections between businesses to contribute to the optimization of operations. We can address a wide range of themes including DX, AI, IoT, digitalization, strategy and new business development, marketing, cost optimization, organizational development, and talent management. Through the utilization of our business network, we contribute to the sustainable growth and enhancement of corporate value.
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※We will confirm the target business, technology/skills, and scope of support, and then propose the implementation details and schedule.
Applications/Examples of results
It can be utilized for resolving individual dependency primarily in the manufacturing industry, as well as for the transmission of technology and skills, standardization, and human resource development. - Business operations come to a halt when the person in charge is absent. - There are processes that only veterans can judge. - I want to leave behind skilled techniques before retirement. - I want to formalize experience, intuition, and tips into explicit knowledge. - On-the-job training (OJT) is dependent on the instructor. - Manuals are not being used on-site. - I want to promote the transfer of technology to younger employees. - I want to horizontally deploy individual dependency countermeasures to other departments. - I want to establish a system that can be sustained within the company.
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Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
