Support service for systematizing OJT and young talent development for the retail industry.
JEMCO | OJT, Young Talent Development, Human Resource Development Support
Breaking away from leader-dependent OJT. Creating a development system where young employees can think for themselves and grow.
In the retail industry, courteous customer service and accurate proposals based on product knowledge are essential for improving customer satisfaction. Particularly in the process of new employees and young staff acquiring customer service skills, there may be variations in the content taught by trainers, leading to increased burdens on the trainers. These challenges can hinder the provision of consistent service. Our service supports the resolution of these issues by moving away from trainer-dependent on-the-job training (OJT) and establishing a development system where young employees can think for themselves and grow. 【Usage Scenarios】 - Customer service training for new employees - Skill enhancement for young staff - Standardization of service levels across stores - Reduction of trainer burden 【Effects of Implementation】 - Standardization and improvement of customer service skills - Increased customer satisfaction - Promotion of autonomous growth for young employees - Streamlining of store operations
Inquire About This Product
basic information
【Features】 - Standardization of instructional content through clarification of development goals and acquisition standards - Fostering human resources who can think and act independently by conveying "why it is done that way" - Designing practical opportunities and systematizing reflection and feedback - Establishing a support system for OJT instructors - Building a sustainable development system that can be continued as an organization 【Our Strengths】 Gemco realizes problem-solving in line with our clients' management and on-site challenges by collaborating with optimal experts through a business ecosystem. Our "OJT and Young Talent Development Systematization Support Service" designs a system for continuous talent development within the organization, supporting sustainable growth.
Price information
Price Information We will provide a customized estimate based on the number of participants, job types, relevant skills and abilities, support content, implementation period, and other factors. Price Range Negotiable Delivery Time Negotiable
Delivery Time
※We will confirm the current situation of OJT and human resource development, including the target participants, instructors, and challenges in development, and then propose the implementation details and schedule.
Applications/Examples of results
It can be utilized for improving OJT centered on the manufacturing industry, developing young talent, systematizing human resource development, and passing on technology and skills. - Young employees are not developing even with OJT. - The content taught varies depending on the instructor. - OJT is left to veteran employees. - The burden on instructors is significant. - Development goals and acquisition standards have become ambiguous. - I want to increase opportunities for young employees to practice. - I want to convey the criteria for job judgment as well. - I want to organize a skill map. - I also want to promote the development of the instructors themselves. - I want to link OJT with evaluation and career development. - I want to establish a sustainable development system as an organization.
catalog（5）
Download All Catalogs![[Data] "Tacit Knowledge" Inheritance Program for the Manufacturing Industry](https://image.mono.ipros.com/public/catalog/image/2116324/IPROS1551022177043649665.jpeg?w=120&h=170)
Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
