Support service for formalizing tacit knowledge and skilled know-how for chemical plants.
JEMCO | Visualization of Tacit Knowledge, Formalization of Explicit Knowledge, Support for Technology Transfer
Visualizing the "experience, intuition, and tips" of veterans in reaction control of chemical plants. Extracting the reasons behind their judgments and transforming it into knowledge usable within the organization.
In chemical plant reaction control, the advanced judgment and experience of skilled workers are essential for maintaining product quality and stable production. Particularly in complex reaction processes or operations under unexpected circumstances, there are many situations where manuals alone cannot address the issues, and reliance on the "experience, intuition, and tips" of veteran operators becomes necessary. However, this tacit knowledge is often difficult for the individuals to articulate, and there is a risk of losing it due to the retirement or transfer of veteran employees. Our service addresses these challenges by carefully eliciting the tacit knowledge held by veteran employees through interviews and converting it into explicit knowledge that other employees can understand, utilize, and replicate. 【Utilization Scenarios】 - Standardization of judgment criteria in setting reaction conditions - Rapid identification of causes and sharing of countermeasures during unexpected process abnormalities - Efficient transmission of reaction control techniques to younger employees and successors - Prevention of knowledge leakage due to the retirement or transfer of veteran employees 【Effects of Implementation】 - Improvement and stabilization of reaction control quality - Reduction of response time and acceleration of recovery during process abnormalities - Efficiency in knowledge transfer and overall skill enhancement of the organization - Organizational utilization and inheritance of the insights of veteran employees
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basic information
【Features】 - In-depth interviews with veterans to understand "why they make that judgment" - Organization of intuitive information and past failures/trouble cases - Transformation into practical knowledge by combining photos, videos, and data - Practical verification by younger employees and successors, along with a cycle of content improvement - Realization of formalized knowledge that can be continuously utilized within the organization 【Our Strengths】 "Optimal solutions for solving management issues!" We build business ecosystems and realize problem-solving in line with your management and on-site challenges together with the most suitable experts. We explore and introduce optimal specialized consultants, advisors, and companies with solutions to the management issues faced by businesses, supporting the rapid and efficient resolution of these challenges. Even for specialized issues such as the formalization of tacit knowledge in reaction control of chemical plants, we assist in solving your challenges together with the best solution partners.
Price information
Price Information We will provide a customized estimate based on the relevant technologies and skills, the number of participants, the scope of the interview, the content to be formalized, and the implementation period. Price Range Negotiable Delivery Time Negotiable
Delivery Time
※We will propose the support content and schedule after confirming the relevant technologies and skills, experienced practitioners, existing standards and manuals, and challenges in technical inheritance.
Applications/Examples of results
- I want to leave behind know-how before veteran retirement. - I want to visualize experience, intuition, and tips. - I want to convey the judgment criteria of skilled workers to younger employees. - I want to extract knowledge that is not written in manuals. - I want to reduce the quality gap between skilled workers and younger employees. - I want to standardize decision-making during abnormal situations and troubles. - I want to utilize tacit knowledge for technical inheritance. - I don't know how to conduct interviews with specialized personnel. - I only end up with recordings and transcriptions. - I want to reflect tacit knowledge in standard documents and educational materials. - I want to accumulate specialized knowledge as an organizational asset. - I want to eliminate dependency on individuals and create a situation where multiple people can respond.
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Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
