Support service for formalizing tacit knowledge and skilled know-how for infrastructure development.
JEMCO | Visualization of Tacit Knowledge, Formalization of Explicit Knowledge, Support for Technology Transfer
Visualizing the "experience, intuition, and tips" of veterans in bridge inspection.
In infrastructure development, particularly in bridge inspections, judgments based on the experience of skilled workers are highly valued. Especially in responding to unexpected situations and detecting potential dangers, tacit knowledge that cannot be fully covered by manuals has a significant impact. If the reasons behind the judgments made by veteran employees, cultivated over many years of experience, and the "tips" for improving inspection accuracy are not shared, the risk of accidents increases, and it becomes difficult to pass on skills to younger employees and successors. Our service carefully extracts this tacit knowledge from veterans through interviews and transforms it into explicit knowledge that other employees can understand, utilize, and replicate, thereby supporting the overall improvement of inspection levels within the organization and the sustainable inheritance of know-how. 【Usage Scenarios】 - Clarification of inspection standards - Investigation of causes during accidents and formulation of measures to prevent recurrence - Safety education for young and new workers - Anomaly detection and initial response on-site - Evacuation guidance and first aid during disasters 【Effects of Implementation】 - Stabilization of inspections through clarification of judgment criteria - Reduction of accident risks and prevention of recurrence - Smooth transfer of skills to younger employees and successors - Improvement of on-site response capabilities
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basic information
【Features】 - Delve into "why" to formalize the basis for judgments - Organize and utilize sensory information such as sound, vibration, color, and touch - Analyze past failures and trouble cases to formalize lessons learned - Use photos, videos, and numerical data to enhance understanding and reproducibility - Practical verification and content improvement by younger employees and successors 【Our Strengths】 Through our business ecosystem 'exbridge', we support problem-solving in collaboration with the most suitable experts for our clients' management and on-site challenges. We provide rapid and efficient support for specialized issues such as formalizing tacit knowledge and skilled know-how, tailored to your management challenges, in partnership with optimal solution providers. We also plan and operate seminars and events, contributing to the sustainable growth of companies through the establishment of business networks.
Price information
Price Information We will provide an individual estimate based on the relevant technologies and skills, the number of participants, the scope of the interviews, the content to be codified, and the implementation period. Price Range Negotiable Delivery Time Negotiable
Delivery Time
※We will propose the support content and schedule after confirming the relevant technologies and skills, skilled practitioners, existing standards and manuals, and challenges in technical inheritance.
Applications/Examples of results
- I want to leave behind know-how before veteran retirement. - I want to visualize experience, intuition, and tips. - I want to convey the judgment criteria of experienced workers to younger employees. - I want to extract knowledge that is not written in manuals. - I want to reduce the quality gap between experienced workers and younger employees. - I want to standardize decision-making during abnormal situations and troubles. - I want to utilize tacit knowledge for technical inheritance. - I don't know how to conduct interviews with specialized personnel. - It only ends with recording and transcription. - I want to reflect tacit knowledge in standard documents and educational materials. - I want to accumulate specialized knowledge as an organizational asset. - I want to eliminate dependency on individuals and create a state where multiple people can respond.
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Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
