Video and Technical Skill Transfer Support Service for IT Infrastructure
JEMCO | Support for the inheritance of technology and skills, and visualization of tacit knowledge
Formalizing the tacit knowledge of server maintenance. We will prevent dependency on individuals and establish a system where younger staff can make decisions independently.
In the IT infrastructure industry's server maintenance operations, accurate and prompt execution of procedures is required for the stable operation of systems. Particularly during abnormal occurrences or exceptional troubleshooting, reliance on the experience and intuition of veteran technicians can lead to risks associated with individual dependency and delays in response. This service aims to extract the judgment criteria and troubleshooting know-how possessed by skilled professionals and formalize it into videos and standard documents, enabling junior technicians to make independent judgments and responses. 【Usage Scenarios】 - Standardization of regular server maintenance procedures - Visualization of judgment criteria and response flows during abnormal occurrences - Troubleshooting education for junior technicians - Sharing and inheritance of maintenance know-how that has become individualized 【Benefits of Implementation】 - Establishing an environment where juniors can make independent judgments without relying on veterans - Stabilization of work quality through the standardization of maintenance procedures - Efficiency in the transmission of technology through the formalization of tacit knowledge
Inquire About This Product
basic information
【Features】 - Extracting and formalizing the tacit knowledge of experienced professionals, including their judgment criteria, experience, intuition, and tips. - Creating easy-to-understand educational materials that combine videos, photos, diagrams, and standard documents. - Providing consistent educational support from practical training by younger staff to feedback and skill verification. - Building a system that allows for the continuous use and updating of created information. - Systematic organization of responses not only during normal times but also during abnormal or exceptional situations. 【Our Strengths】 We develop the business ecosystem 'exbridge' to support problem-solving in line with management and on-site challenges, collaborating with the most suitable experts. By leveraging our network for rapid solution delivery, we support your company's sustainable growth and the establishment of a technology transfer system.
Price information
Price Information We will provide a customized estimate based on the relevant technologies and skills, the number of people involved, the scope of use for videos and standard documents, and the support period. Price Range Negotiable Delivery Time Negotiable
Delivery Time
※We will propose the implementation details and schedule after confirming the relevant technologies and skills, existing videos and standard documents, and the situation of successors.
Applications/Examples of results
It can be utilized for the transmission of technology and skills centered around the manufacturing industry, the use of video manuals, standardization, and the development of young talent. - We created video manuals, but they are not leading to the transmission of technology. - The work procedures are conveyed, but the criteria for judgment are not. - During troubles, we rely on veterans. - We want to preserve experience, intuition, and tips. - We want to transmit judgment and response methods during abnormal situations. - We want to effectively differentiate between videos and standard documents. - We want to pass on the skills of veterans to younger employees. - We want to conduct practical training, not just watching videos. - We want to be able to update outdated videos and standard documents. - We want to manage technology transmission content as an asset of the organization.
catalog（6）
Download All Catalogs![[Data] "Tacit Knowledge" Inheritance Program for the Manufacturing Industry](https://image.mono.ipros.com/public/catalog/image/2116324/IPROS1551022177043649665.jpeg?w=120&h=170)
Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
