DX Promotion and Support Services for Transformation of People and Organizations in the Telecommunications Industry
JEMCO | DX Talent Development and Organizational Transformation Support
We will not end the introduction of customer base integration with just "system utilization." We will provide support all the way to transforming on-site operations.
In promoting the integration of customer bases in the telecommunications industry, it is necessary not only to implement systems but also to adapt to the on-site administrative flow and transform the mindset of the personnel involved. In particular, the smooth collaboration between existing customer service operations and the integration process, as well as the elimination of psychological barriers to digital utilization among on-site staff, will be key to building a sustainable system. If the system is not utilized on-site, improvements in operational efficiency cannot be expected. Our service supports the creation of an organization that can drive transformation led by the field, starting from on-site challenges, by organizing digital technologies and human capabilities. 【Utilization Scenarios】 - Establishing the system in the field after the introduction of the customer base integration system - Reviewing business processes that combine existing customer service operations with the integration system - Changing the awareness and behavior of on-site staff regarding digital utilization - Strengthening issue sharing and collaboration between the DX promotion department and on-site staff 【Effects of Implementation】 - Establishing digital utilization skills that align with on-site business flows - Smooth operation of the customer base integration system and improvement of operational efficiency - Fostering an organizational culture where staff can independently identify and improve challenges - Building an organizational DX promotion system that does not rely on a few specific personnel
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basic information
【Features】 - Visualizing management challenges and on-site business processes to set transformation themes - Practical human resource development focused on the company's real issues - Cultivating the ability to discover challenges and ask questions necessary for DX talent - Supporting awareness and behavioral changes, including among management and executives - Creating small success stories and horizontally deploying them to other departments 【Our Strengths】 Through the business ecosystem 'exbridge', we explore and introduce optimal experts and solution partners for management challenges. We go beyond mere consulting to support rapid and efficient problem-solving using our network, as well as sustainable organizational growth.
Price information
Price Information We will provide a customized estimate based on the target department, number of participants, progress of DX, support themes, implementation period, and other factors. Price Range Negotiable Delivery Time Negotiable
Delivery Time
※We will propose the support content and schedule after confirming the current status of DX promotion, management and on-site issues, and the relevant personnel and departments.
Applications/Examples of results
- We are promoting DX, but it is not leading to results. - The implemented system has not been established in the field. - There is a gap in understanding between the DX promotion department and the field. - We want to shift DX activities to be led by the field. - We want to cultivate DX talent within the company. - We want to connect AI and DX training to practical work. - We want to develop talent based on our company's business challenges. - We want to reduce our dependence on a few employees who are knowledgeable about digital technology. - We want to change the awareness of management and executives towards DX. - We want to advance business reform using AI and digital technology. - We want to horizontally deploy successful DX case studies to other departments. - We want to create an organization where employees can drive transformation themselves.
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Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
