Support service for the establishment of on-site improvement and KPI design for medical institutions.
JEMCO | On-site Improvement, KPI Design, Business Efficiency Support
Visualize patient waiting times and optimize workflow. We will establish a system that allows for continuous improvement driven by the field.
In the medical field, reducing patient wait times is an important issue for both improving service quality and enhancing operational efficiency. It is essential to accurately identify where the bottlenecks are in the processes from reception to examination and billing, and to continuously implement improvements. However, temporary measures often lead to a return to previous operations. This service quantifies wait times and workflows as KPIs, supporting the establishment of a system where on-site staff can autonomously continue improvements. 【Usage Scenarios】 - Analysis and reduction of waiting times from reception to examination - Correlation analysis between examination room utilization and patient wait times - Review of workflows aimed at reducing billing wait times - Leveling the workload of staff 【Effects of Implementation】 - The factors contributing to wait times are clarified numerically, allowing for evidence-based improvements - The effectiveness of improvement measures can be quantitatively verified, enabling the standardization of successful cases - Involving on-site staff in the improvement process fosters a culture of self-driven operational improvement.
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basic information
【Features】 - Design waiting times and operational efficiency as "Outcome KPIs" and visualize the current situation. - Organize on-site issues and clearly set improvement objectives and goals. - Compare numerical data before and after improvements to objectively verify the effectiveness of measures. - Standardize successful improvement methods and support horizontal deployment throughout the entire facility. - Design operations and build a self-sustaining system to continue improvements driven by the on-site team. 【Our Strengths】 Through the business ecosystem 'exbridge', we collaborate with experts and solution partners familiar with the challenges in healthcare settings. We go beyond mere consulting to explore and introduce the most suitable experts tailored to your facility's situation, achieving rapid and efficient problem-solving.
Price information
Price Information We will provide a customized estimate based on the relevant site, improvement theme, scope of support, implementation period, etc. Price Range Negotiable Delivery Time Negotiable
Delivery Time
※We will propose the support content and schedule after confirming the current improvement activities, target operations, existing KPIs, and improvement issues.
Applications/Examples of results
- On-site improvements end up being temporary. - I want to grasp the results of improvement activities in numerical terms. - I want to review the KPI that only looks at the number of improvements. - I want to improve productivity and working hours. - I want to reduce the defect rate and rework. - I want to reduce equipment downtime. - I want to visualize the effects before and after improvements. - I don't want improvement meetings to end with just numerical reports. - I want the on-site team to be able to discover improvement themes on their own. - I want to standardize improvement activities and deploy them to other departments. - I want to create an organization where the PDCA cycle continues to operate.
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Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
