Support service for the establishment of on-site improvements and KPI design for health check centers.
JEMCO | On-site Improvement, KPI Design, Business Efficiency Support
Visualize the waiting time of patients and optimize the health check flow. We will establish a system that continues to improve under on-site leadership.
At the health check-up center, reducing the waiting time for patients is an important issue in terms of both improving service quality and enhancing operational efficiency. It is essential to accurately identify bottlenecks in the processes from reception to various examinations and billing, and to continuously implement improvements. Since temporary measures often lead to a return to previous operations, this service quantifies waiting times and workflow as KPIs, supporting the establishment of a system where on-site staff can autonomously continue improvements. 【Usage Scenarios】 - Analysis and reduction of waiting times from reception to each examination room - Correlation analysis between the operational status of examination rooms and patient waiting times - Review of workflows aimed at reducing billing waiting times - Equalization of staff workload 【Effects of Implementation】 - The factors contributing to waiting times are clarified numerically, allowing for evidence-based improvements - The effectiveness of improvement measures can be quantitatively verified, and successful cases can be standardized - Involvement of on-site staff in the improvement process fosters a culture of autonomous operational improvement.
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basic information
【Features】 - Design waiting times and operational efficiency as "performance KPIs" and visualize the current situation. - Organize on-site issues and clearly set improvement objectives and goals. - Compare numerical data before and after improvements to objectively verify the effectiveness of measures. - Standardize successful improvement methods and support horizontal deployment across the entire facility. - Design operations and build a self-sustaining system to continue improvements driven by the site. 【Our Strengths】 Through the business ecosystem 'exbridge', we collaborate with experts and solution partners familiar with the challenges in healthcare settings. We go beyond mere consulting to explore and introduce the most suitable experts tailored to your institution's situation, achieving rapid and efficient problem-solving.
Price information
Price Information We will provide a customized estimate based on the relevant site, improvement theme, support scope, implementation period, etc. Price Range Negotiable Delivery Time Negotiable
Delivery Time
※We will propose the support content and schedule after confirming the current improvement activities, target operations, existing KPIs, and improvement issues.
Applications/Examples of results
- On-site improvements end up being temporary. - I want to grasp the results of improvement activities in numerical terms. - I want to review the KPI that only looks at the number of improvements. - I want to improve productivity and working hours. - I want to reduce defect rates and rework. - I want to reduce equipment downtime. - I want to visualize the effects before and after improvements. - I don't want improvement meetings to end with just numerical reports. - I want the on-site team to be able to discover improvement themes on their own. - I want to standardize improvement activities and deploy them to other departments. - I want to create an organization where PDCA cycles continuously.
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Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
