Support service for establishing on-site improvement and KPI design for dental clinics.
JEMCO | On-site Improvement, KPI Design, Business Efficiency Support
Visualize patient dwell time to improve recall rates. We will establish a system that continues to improve under on-site leadership.
In dental clinics, reducing patient wait times and establishing a smooth treatment flow are important challenges for improving patient satisfaction and maintaining continuous visits for regular check-ups (recall rate). It is essential to accurately identify bottlenecks in the processes from reception to treatment and billing, and to continuously implement improvements. However, temporary measures often lead to a return to previous operations. This service quantifies wait times and workflow as KPIs, supporting the establishment of a system where on-site staff can autonomously continue improvements. 【Use Cases】 - Analysis and reduction of the waiting time from reception to the start of treatment - Correlation analysis between the operating status of treatment rooms and patient wait times - Review of workflows aimed at reducing billing wait times - Equalization of staff workload 【Effects of Implementation】 - The factors contributing to wait times are clarified numerically, allowing for evidence-based improvements - The effectiveness of improvement measures can be quantitatively verified, and successful cases can be standardized - Involvement of on-site staff in the improvement process fosters a culture of self-driven operational improvement
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basic information
【Features】 - Design waiting times and operational efficiency as "Outcome KPIs" and visualize the current situation. - Organize on-site issues and clearly set improvement objectives and goals. - Compare numerical data before and after improvements to objectively verify the effectiveness of measures. - Standardize successful improvement methods and support horizontal deployment throughout the entire institution. - Design operations and build a self-sustaining system to continue improvements driven by the site. 【Our Strengths】 Through the business ecosystem 'exbridge', we collaborate with experts and solution partners familiar with the challenges in healthcare settings. We go beyond mere consulting to explore and introduce the most suitable experts tailored to your institution's situation, achieving rapid and efficient problem-solving.
Price information
Price Information We will provide a customized estimate based on the relevant site, improvement theme, scope of support, and implementation period. Price Range Negotiable Delivery Time Negotiable
Delivery Time
※We will propose the support content and schedule after reviewing the current improvement activities, target operations, existing KPIs, and improvement issues.
Applications/Examples of results
- On-site improvements end up being temporary. - I want to quantify the results of improvement activities. - I want to review the KPI that only looks at the number of improvements. - I want to improve productivity and working hours. - I want to reduce defect rates and rework. - I want to reduce equipment downtime. - I want to visualize the effects before and after improvements. - I don't want improvement meetings to end with just numerical reports. - I want the on-site team to be able to discover improvement themes on their own. - I want to standardize improvement activities and deploy them to other departments. - I want to create an organization where PDCA cycles continuously.
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Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
