Support services for promoting DX and transforming people and organizations in the tourism industry.
JEMCO | DX Talent Development and Organizational Transformation Support
Enhancing the quality of tourism experiences digitally. Providing support for on-site driven business transformation and human resource development.
In the tourism industry, there is a demand for improving customer satisfaction and responding to diverse needs, making it essential to enhance experiential value through the use of digital technology. However, challenges are often seen where the implementation of systems is disconnected from on-site operations, or where improvements are hindered by reliance on certain individuals within the organization. Our service supports not only the introduction of digital tools but also the creation of an organization where on-site employees can independently identify issues and improve services using digital technology. 【Usage Scenarios】 - Digital visualization of customer flow and congestion alleviation at tourist facilities - Enhancement of customer experience through the digitization of reservation and customer service operations at accommodation facilities - Service improvement activities utilizing digital technology by on-site staff 【Effects of Implementation】 - Increased customer satisfaction through on-site led business improvements - Reduced workload for staff and creation of customer service time through digital utilization - Establishment of a system to promote DX (digital transformation) across the entire organization
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basic information
【Features】 - Setting transformation themes based on management and on-site challenges - Visualization of on-site operations and optimization of digital technologies - Practical human resource development using actual challenges faced by the company - Support for awareness and behavioral change, including management and executive levels - Building an organizational improvement cycle through horizontal deployment of successful cases 【Our Strengths】 Through the business ecosystem 'exbridge', we collaborate with optimal experts and solution partners tailored to management challenges. We support rapid and efficient problem-solving using our network, as well as sustainable growth.
Price information
Price Information We will provide a customized estimate based on the target department, number of participants, progress of DX, support themes, implementation period, and other factors. Price Range Negotiable Delivery Time Negotiable
Delivery Time
※Based on the current status of DX promotion, management and on-site issues, and the relevant personnel and departments, we will propose the support content and schedule.
Applications/Examples of results
- We are promoting DX, but it is not leading to results. - The implemented system has not been established in the field. - There is a temperature gap between the DX promotion department and the field. - We want to shift DX to be driven by the field. - We want to cultivate DX talent within the company. - We want to connect AI and DX training to practical work. - We want to develop talent based on our company's business challenges. - We want to reduce dependence on a few employees who are knowledgeable about digital technology. - We want to change the awareness of DX among management and executives. - We want to promote business reform using AI and digital technology. - We want to horizontally deploy successful DX case studies to other departments. - We want to create an organization where employees themselves can drive transformation.
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Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
