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  6. Does the quality of telephone answering depend on who answers the call?

Does the quality of telephone answering depend on who answers the call?

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last updated:Oct 14, 2026

CUBE電話代行サービス
CUBE電話代行サービス
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A full-time staff member qualified in the Secretary Certification and Telephone Response Skills Certification will assist you.

When choosing a telephone answering service, it's important to consider not only the fees and features but also "who will be answering the calls." The impression made over the phone can directly impact the impression of the company. At My Team108, our full-time staff, who have obtained qualifications in secretarial skills and telephone response skills, will handle calls as part of your team. 【Quality of My Team108's Response】 - Calls are handled by qualified staff with secretarial and telephone response skills. - Full-time staff who have undergone approximately six months of training will respond. - Continuous education and training are provided to improve response quality. - Training includes not only language use and business manners but also flexible responses tailored to the situation. We do not just take calls and listen to requests; we respond carefully while understanding the customer's situation. For those who want to confidently entrust their company's telephone inquiries, we offer a telephone answering service that emphasizes quality.

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Does the quality of telephone answering depend on who answers the call?

MyTeam108.png
MyTeam108.png
  • Related Link - https://myteam108.jp/

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basic information

【Our Features】 - Operators are full-time employees and certified holders (Secretary Certification + Telephone Response Skill Certification) who have undergone more than six months of training and education. - They can communicate their return time to the office according to the schedule. - Reporting of incoming call content can be done via Slack, Chatwork, LINE, LINEWORKS, Google Chat, and Microsoft Teams in addition to email. - Privacy Mark certification obtained.

Price information

You can use it as a custom-made service. We will provide a quote based on your preferences, so please feel free to contact us.

Delivery Time

P3

※The delivery date may vary depending on the quantity of the manual. Please feel free to contact us.

Applications/Examples of results

We are utilized by small and medium-sized enterprises, individual business owners, and professionals who want to handle phone calls at their offices with care and accuracy. Small-scale call center and telephone answering service <Usage Plans> Personal Plan: 15,000 yen per month (excluding tax) Standard Plan: 30,000 yen per month (excluding tax) Bilingual Personal Plan: 15,000 yen per month (excluding tax) *For more details, please feel free to contact us.

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CUBE Telephone Agency Service Overview

CUBE Telephone Agency Service Overview

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CUBE電話代行サービス

CUBE電話代行サービス

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Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.

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