External consultation service to prevent employee turnover and leave due to aging parents.

basic information

【Service Name】 Elderly Issues Consultation Desk 【Who Can Consult】 Business owners, executives, HR, and general affairs personnel (after implementation, employees themselves can also consult) 【Main Service Contents】 - Consultation for implementation for companies (online, free) - External consultation desk for employees (considering anonymity, contents will not be shared with the company) - Risk assessment and advice by specialized members (responses via email) - Connection to public services such as community comprehensive support centers - Creation of informational materials for internal awareness (if desired) 【Response Method】 Email, online (Zoom) / Nationwide support 【Implementation Process】 Inquiry → Online assessment of the current situation (free, approximately 60 minutes) → Proposal of implementation plan → Notification to the company → Start of operation 【Management】 Planning: Joso Printing Co., Ltd. Operational Support: General Incorporated Association Elderly Issues Support Association

Price information

The initial consultation (online, approximately 60 minutes) is free of charge. The implementation cost is estimated to start from 100,000 yen (annually), and we will provide a quote based on the number of employees and the specifics of the implementation. Please feel free to reach out to us for an inquiry.

Delivery Time

※We will adjust the schedule for the consultation as needed. We will propose the timing for implementation according to your company's convenience.

Applications/Examples of results

【You can utilize this in the following situations】 - A veteran employee has suddenly started taking frequent leave or has resigned citing caregiving reasons. - You have received inquiries about resignations or leave due to caregiving, but you are unsure what the company can do. - You are unable to establish a consultation system required by the amendments to the Childcare and Family Care Leave Law effective April 2025. - There is no dedicated HR or general affairs staff, and the expansion of employee benefits is not progressing. 【Survey Data (Our Company’s Research)】 - "Work is affected by aging parents": 45.2% - "Have communicated almost nothing to the workplace": 49.0% - "Would like to use external specialized consultation services": 75.9% - "Concerned about continuing employment if the current situation continues": 62.5% *Survey conducted in May 2026 with 104 company employees residing in Chiba Prefecture, working for small and medium-sized enterprises with fewer than 500 employees, dealing with aging parents (Internet survey). Detailed information about the survey can be downloaded for free from the related catalog's survey report.

Detailed information

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  Issues related to the aging of parents worsen the longer they are postponed. Time does not solve these problems. As cognitive function and physical strength decline, social interactions decrease, and while conversations with family may still occur, memories become vague. When multiple issues intertwine, each individual problem becomes more difficult, and the effort and time required for resolution increase significantly. The burden falls on employees who are trying to manage this while working. If the current challenges are identified and organized early on, the necessary measures will become clear. Having a place to consult at any time also contributes to the mental stability of employees.

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  45.2% of company employees responded that their parents' aging is "affecting their work." Specifically, the top issues were handling phone calls from parents during work hours (53.2%), difficulties in adjusting overtime and workload (46.8%), and unexpected early departures or absences (40.4%). *Source: Our survey of 104 company employees living in Chiba Prefecture, working in small and medium-sized enterprises with fewer than 500 employees, who are dealing with their parents' aging (May 2026, internet survey).*

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  49.0% of company employees have "hardly or not at all" communicated their parents' situation to their workplace. Among those who have communicated, 53.1% responded that they "hardly or not at all" receive consideration or support from the company. *Our survey: 104 company employees living in Chiba Prefecture, working in small and medium-sized enterprises with fewer than 500 employees, dealing with aging parents (May 2026, internet survey).*

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  The most common reason for not communicating in the workplace is "because I think there is no solution even if I do" (43.1%). This is followed by "I don't want to talk about personal matters" and "there is no atmosphere in the workplace to consult" (both at 29.4%). This indicates that there are difficulties in consulting within the company. *Company survey: 104 employees living in Chiba Prefecture working for small and medium-sized enterprises with fewer than 500 employees, dealing with aging parents (May 2026, internet survey).

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  75.9% of company employees responded that they would "like to use" an external specialized consultation service that they can easily consult with, regardless of their workplace. Among the support they seek from their workplace, "introduction to external consultation services" was the second most common response at 32.7%. *Source: Our survey: 104 company employees living in Chiba Prefecture, working for small and medium-sized enterprises with fewer than 500 employees, dealing with aging parents (May 2026, internet survey).*

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  If the current situation continues, 62.5% of employees feel anxious about continuing to work at their current workplace. To prevent caregiving-related resignations, a system that allows for consultation before problems escalate is necessary. *Our survey: 104 employees living in Chiba Prefecture, working in small and medium-sized enterprises with fewer than 500 employees, who are dealing with aging parents (May 2026, internet survey).*

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