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CRM system Product List and Ranking from 6 Manufacturers, Suppliers and Companies

Last Updated： Aggregation Period:Dec 31, 2025～Jan 27, 2026
This ranking is based on the number of page views on our site.

CRM system Manufacturer, Suppliers and Company Rankings

Last Updated： Aggregation Period:Dec 31, 2025～Jan 27, 2026
This ranking is based on the number of page views on our site.

  1. プラスアルファ・コンサルティング 本社 Tokyo//others
  2. Arcuss Japan Inc. Osaka//IT/Telecommunications
  3. トライコーン Tokyo//IT/Telecommunications
  4. 4 アイアンドディー Tokyo//software
  5. 5 アイプランナー Tokyo//IT/Telecommunications
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CRM system Product ranking

Last Updated： Aggregation Period:Dec 31, 2025～Jan 27, 2026
This ranking is based on the number of page views on our site.

  1. Improving Customer Experience with CRM 4.0 for IT Services Arcuss Japan Inc.
  2. [Case Study of Visualization Engine Implementation] Osaka Gas Co., Ltd. プラスアルファ・コンサルティング 本社
  3. [Case Study] Panasonic Operational Excellence Co., Ltd. プラスアルファ・コンサルティング 本社
  4. [Case Study of Visualization Engine Implementation] Mizuho Bank, Ltd. プラスアルファ・コンサルティング 本社
  5. 4 Innovating Customer Experience with CRM 4.0 for Real Estate Arcuss Japan Inc.

CRM system Product List

16～28 item / All 28 items

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Case Study of Visualization Engine Implementation: Osaka University Institute of Microbial Disease Research

Case Study of Visualization Engine Implementation: Osaka University Institute of Microbial Disease Research

Introducing examples where it has become easier to set outcome indicators for analyses that were difficult to clarify.

We would like to introduce a case where the "Visualization Engine" was implemented at the Osaka University Microbial Disease Research Institute, which has been engaged in research on microorganisms that are factors in diseases. The organization has faced the challenge of increasing the number of people aspiring to be scientists and those who understand science, as the number of individuals pursuing careers in science and research has been decreasing year by year. With the implementation, when creating an information site, the direction was changed based on the results of surveys and analyses, leading to the development of a Q&A site that meets the needs of the public. [Challenges and Background] - The decreasing number of individuals aspiring to be scientists and researchers, and the need to increase those who aspire to be scientists and understand science. - Considering how to better utilize the feedback from surveys accumulated at the research institute in practical initiatives. *For more details, please refer to the related links or feel free to contact us.*

  • Business Intelligence and Data Analysis
  • CRM system

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[Case Study] Panasonic Operational Excellence Co., Ltd.

[Case Study] Panasonic Operational Excellence Co., Ltd.

Utilizing report creation support to increase understanding and execution from the dissemination of corporate citizenship activities.

We would like to introduce a case where Panasonic Operational Excellence Co., Ltd. implemented our "Visualization Engine." Quantitative data is easily visualized in numbers, but qualitative data is difficult to measure, often relying on subjective confirmation through visual inspection. Additionally, we wanted to improve the efficiency of survey aggregation, which was being done manually by the person in charge of each program. By utilizing services that include "Solrepo" for survey analysis, we were able to eliminate analysis resource constraints while enabling advanced analysis, resulting in higher resolution of analysis results. [Challenges and Background] - We wanted to utilize qualitative data, which had been limited to visual inspection, for improvement activities. - There was a lack of resources for qualitative data analysis. - We felt the need to reconsider aspects such as survey design to enhance the analysis. *For more details, please refer to the related links or feel free to contact us.*

  • Business Intelligence and Data Analysis
  • CRM system

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[Case Study of Visualization Engine Implementation] Mizuho Bank, Ltd.

[Case Study of Visualization Engine Implementation] Mizuho Bank, Ltd.

Improving customer satisfaction through the analysis of SNS posts using generative AI for further VOC utilization.

We would like to introduce a case where Mizuho Bank, Ltd. has implemented a new feature using the generative AI of the "Visualization Engine" that enables positive and negative assessments of social media posts. The company is actively working on utilizing VOC (Voice of Customer) and has leveraged this to enhance the collection and analysis of VOC across a wide range of areas, aiming to further improve customer satisfaction. With this implementation, it has become possible to analyze the full text of social media posts and understand the context, allowing for the detection of nuanced expressions that were previously difficult to identify, thereby enabling a more accurate grasp of customer voices on social media. [Case Overview] ■ Background - To strengthen the collection and analysis of VOC across a wide range of areas ■ Results - It has become possible to detect nuanced expressions that were previously difficult to identify - A more accurate understanding of customer voices on social media has been achieved *For more details, please refer to the related links or feel free to contact us.

  • Business Intelligence and Data Analysis
  • CRM system

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[Case Study on the Introduction of Visualization Engine] Bandai Co., Ltd.

[Case Study on the Introduction of Visualization Engine] Bandai Co., Ltd.

Introduction of a case where the output became easier to read and understand, resulting in an increase in access to the internal portal.

We would like to introduce a case where Bandai Co., Ltd. implemented the "Visualization Engine." Until now, we had only been using BI tools to check quantitative data, but to understand the details of where product defects were occurring, we had to read through each text one by one. Additionally, with a large number of items, classifying the symptoms of defects and understanding their content required an enormous amount of time and effort, which was a challenge. With the implementation, it became easier to predict fluctuations in product inquiries, allowing us to anticipate necessary responses in the future and communicate with related departments earlier, resulting in smoother collaboration. [Challenges and Background] - With the conventional BI tools, it was necessary to read through each detail to grasp the specifics of defects, which hindered sufficient analysis due to issues of effort and labor. - There was a need to enhance VOC activities to connect VOC to improvements in products and services. *For more details, please refer to the related links or feel free to contact us.*

  • Business Intelligence and Data Analysis
  • CRM system

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[Case Study of Visualization Engine Implementation] Central Japan Expressway Company Limited

[Case Study of Visualization Engine Implementation] Central Japan Expressway Company Limited

Achieving zero man-hours through the automation of risk detection and sharing. Building an environment that can immediately respond to new initiatives and reflecting this in efforts such as repairs and improvements.

To Chūnihon Expressway Company, which is responsible for the operation of service areas, we would like to introduce a case where the "Visualization Engine" was implemented. The company needed to establish a system that automatically detects related controversies and notifies stakeholders in a way that is easily understandable to anyone, without allocating human resources for social media monitoring. With the implementation, the burden of having staff monitor social media daily, classify, and report manually, even on their days off, has been completely eliminated. Additionally, by building the automatic detection system, the company can now respond to an increase in new monitoring and reporting requirements with minimal effort. [Challenges and Background] - There was a growing need for real-time situational awareness instead of post-event reporting. - Manual monitoring required about an hour of resources each day. - There was a need to build a system that automatically notifies stakeholders without using human resources and in a way that is easily understandable to anyone. *For more details, please refer to the related links or feel free to contact us.*

  • Business Intelligence and Data Analysis
  • CRM system

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Three Points for Using CRM in Marketing Operations

Three Points for Using CRM in Marketing Operations

By using a CRM system, you can efficiently manage prospects and create business opportunities!

In marketing operations, we streamline the processes of attracting new prospects and nurturing them, efficiently managing marketing activities. By managing information continuously from the point of prospect generation to the negotiation stage, we can efficiently create business discussions.

  • SFA/Sales Support System
  • Corporate information portal/groupware
  • Sales Management
  • CRM system

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Three Key Points for Using CRM in Sales Operations

Three Key Points for Using CRM in Sales Operations

By using a CRM system, you can efficiently manage sales negotiations, promote team sales, and improve the likelihood of winning orders!

In sales operations, we promote team selling by tracking the sales process and the activities of sales representatives, and by sharing sales information across the entire team.

  • SFA/Sales Support System
  • Corporate information portal/groupware
  • Sales Management
  • CRM system

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"Visualization Engine" - Support for high-security environments and flexible data integration by major companies.

"Visualization Engine" - Support for high-security environments and flexible data integration by major companies.

All employees receive training on security and strive daily to enhance their knowledge and awareness!

We would like to introduce the high-security environment and flexible data integration capabilities of our "Visualization Engine," which is handled by a major company. By implementing hardware redundancy and a robust security system managed by our data center, we provide a higher quality ASP service. Additionally, we have implemented security measures for both hardware and software to prevent unauthorized access. 【Main Security Measures (System Side)】 ■Application ・Cross-Site Scripting ・SQL Injection ■System ・Firewall ・SSL Communication, Port Blocking, Port Monitoring *For more details, please download the PDF or feel free to contact us.

  • Software (middle, driver, security, etc.)
  • CRM system

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[Case Study of Visualization Engine Implementation] Osaka Gas Co., Ltd.

[Case Study of Visualization Engine Implementation] Osaka Gas Co., Ltd.

Improving the accuracy of VOC data summarization and classification! An introduction to the background and utilization of generative AI training.

At Osaka Gas Co., Ltd., we introduced a case study on the implementation of generative AI training, focusing on the summarization and classification of texts using the "Visualization Engine" AI features. As we manage customer feedback (such as VOC and social media posts) from various channels in a centralized manner to enhance services and improve operations, we faced challenges in the rapid and accurate (not reliant on individual judgment) analysis of the increasing volume of feedback. By utilizing generative AI features, we realized the potential to streamline daily and monthly analysis tasks and report creation, making traditional processes simpler and more effective. [Case Overview] ■ Challenges - Rapid and accurate (not reliant on individual judgment) analysis of increasing feedback ■ Achievements - Streamlined daily and monthly analysis tasks and report creation, realizing the potential to advance traditional processes in a simpler and more effective manner - Improved the accuracy of summarization and classification of VOC data through prompt tuning *For more details, please refer to the related links or feel free to contact us.

  • Business Intelligence and Data Analysis
  • CRM system

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Three Key Points for Using CRM in Customer Support Operations

Three Key Points for Using CRM in Customer Support Operations

By using a CRM system, you can effectively carry out customer support operations and achieve an increase in customer satisfaction!

In customer support operations, we utilize inquiry information, maintenance contract information, FAQ information, and delivery item information to improve the quality of inquiry responses, accelerate response speed, and enhance customer satisfaction.

  • SFA/Sales Support System
  • Corporate information portal/groupware
  • Sales Management
  • CRM system

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Three Key Points for Using CRM in Back Office Operations

Three Key Points for Using CRM in Back Office Operations

By using a CRM system, you can efficiently carry out back-office operations after receiving orders without the need for data re-entry!

In back-office operations, various business processes such as order processing, ordering from suppliers and supplier management, delivery work management, and billing processing can be carried out using the information accumulated during the sales phase (such as negotiations and estimates). This allows for a reduction in data entry and enables efficient business operations.

  • SFA/Sales Support System
  • Corporate information portal/groupware
  • Sales Management
  • CRM system

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Three Points for Using CRM in System Development Work

Three Points for Using CRM in System Development Work

By using a CRM system, you can quickly improve or create new systems without incurring costs, just by making settings!

With the development support features, continuous improvements to OpenCRM and the creation of additional new applications can be easily managed with just a few settings. There is no need to outsource to a development company, allowing for overwhelmingly faster response times and lower costs. Daily improvement ideas can be continuously added to the CRM system, ensuring that the system is constantly updated.

  • SFA/Sales Support System
  • Corporate information portal/groupware
  • Sales Management
  • CRM system

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Visualization Engine: Overwhelmingly fast function development and consulting system.

Visualization Engine: Overwhelmingly fast function development and consulting system.

After implementation, analysis consultants will support data utilization according to the phase!

We would like to introduce the overwhelming high-speed functionality development and consulting system of our "Visualization Engine." We have prepared various points of contact and content tailored to your goals and style. We will also participate in internal feedback sessions regarding the results produced, conduct interviews to identify areas for improvement, clarify any uncertainties, and hold study sessions aimed at expanding operations. 【Points of Contact / Content】 ■ FAQ Site ■ Mastery Sessions & Follow-up Study Groups ■ Zoom Space "Zoom Lab!" ■ Support Desk *For more details, please download the PDF or feel free to contact us.

  • Software (middle, driver, security, etc.)
  • CRM system

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