Profitization of After-Sales Service! An Overview of the Online Seminar Introduced in a Column.
On January 19, 2023, our company (Softbrain Corporation) held an online seminar titled "Turning the After-Sales Service Department into a Profit Center to Achieve a 10% Operating Profit Margin for Equipment and Machinery Manufacturers."
Due to the declining birthrate and aging population, various industries are experiencing market downsizing, prompting domestic companies to transform their business models. This seminar aimed at equipment and machinery manufacturers explained the current market situation and outlook, differences with European and American companies, and the pathway to improving operating profit margins by turning after-sales service into a profitable business.
A summary of the seminar will be reported.
*For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*