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The "new normal" refers to the significant changes in society that gradually become commonplace and established. The new normal has occurred twice in the past, and the spread of the novel coronavirus worldwide has brought about its third arrival, drawing renewed attention. In this article, we will explain the meaning of the new normal and the changes in business and work styles associated with it. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.

• Other information systems
• SFA/Sales Support System

Even among management positions, there are many people who struggle with schedule management. However, for busy managers, schedule management is extremely important. What characteristics do people who cannot manage their schedules tend to have? What should one be careful about in order to manage schedules effectively? Mastering schedule management can also lead to increased work efficiency. *For more detailed information, please refer to the related links. Feel free to contact us for more details.*

• Other information systems

Currently, among those considering the introduction of a new CRM, some may be considering kintone as a candidate. When selecting a tool, it is important to make a comprehensive judgment not only based on the advantages but also by understanding the disadvantages. To do this, check the reputation and reviews, and refer to honest opinions. In this article, after discussing the reputation and reviews of kintone, we will describe organizations that recommend kintone and those that do not, providing guidance on whether it is suitable for your company. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*

• Other information systems

"Why aren't sales increasing?" "I don't know the correct methods for sales analysis." Many sales representatives in companies may be struggling with these issues. By correctly analyzing sales data, companies can identify the necessary challenges and trends for improving sales, allowing for fundamental improvements. This article will explain the methods, benefits, and success stories necessary for analyzing sales data. If you are struggling with analysis methods to boost your company's sales, please take a look for reference. *For detailed content of the column, you can view it through the related links. For more information, feel free to contact us.

• SFA/Sales Support System

In recent years, many industries and companies have been promoting "DX (Digital Transformation)" utilizing IT and digital technologies. The real estate industry is still struggling to break free from traditional business practices and is falling behind. It is said that the delay in implementing DX may lead to a situation where companies cannot establish their competitiveness and advantages in the future. *For more details on the column, please refer to the related link. Feel free to contact us for more information.

• SFA/Sales Support System

The administrative department in a company tends to be a less glamorous job compared to sales positions, making it difficult to identify areas for improvement in daily work. Moreover, when companies undertake business improvements, they often prioritize more visible departments like sales, which means that even if areas for improvement are identified in the less glamorous administrative department, they tend to be postponed. However, the administrative department has a lot of potential for business improvement, and by making enhancements, it can contribute to the overall efficiency of the company. *For more details on the column, please refer to the related links. For further inquiries, feel free to contact us.*

• SFA/Sales Support System

By creating a Gantt chart to visualize the progress of a project, it becomes easier to grasp the overall situation and follow up with those who are falling behind schedule. In this article, we will explain the essential Gantt chart for team strengthening, including its differences from WBS, its benefits, how to create it, and tips for its operation. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• Process Control System

In private companies, daily analysis and reporting on their sales performance are conducted. However, are they adequately reflecting on the lost opportunities? It is generally said that the factors for growth in a company are found more in the reasons for failure than in the reasons for success. This article will explain the methods and effects of lost opportunity analysis. *For more details on the column, please refer to the related links. Feel free to contact us for more information.

• SFA/Sales Support System

We will introduce 20 essential tools for business efficiency, categorized by purposes such as internal communication and sales activities. First, we will present 8 recommended tools for improving communication efficiency. Slack is a communication tool that features chat and file sharing capabilities. It allows you to create channels for each project or task, consolidating information in one place and preventing missed checks or shared information. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• Other network tools

In this article, we will explain our top 10 recommendations for CRM (Customer Relationship Management) systems, how to choose one, and key points for operation. CRM originally means "customer relationship management." However, it is now common to refer to tools that centralize customer information as CRM. If you are facing challenges with customer management using Excel, please take this as a reference. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

• Other information systems

I don't know what tools to introduce to improve the efficiency of the sales department. Many people may be struggling with tool selection due to such concerns. The "Sales Cloud" from Salesforce, which I will introduce this time, is a CRM/SFA tool that often ranks high on comparison sites. By reading this article, you will be able to determine whether Sales Cloud is suitable for your company, so if you are considering implementing a CRM/SFA tool, let's first check the compatibility with Sales Cloud. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.

• SFA/Sales Support System

Remote work and telework are often compared. While both are recognized for enabling flexible working styles, their meanings differ. Since they are not methods that can be applied to every industry or job type, effective utilization is best achieved through appropriate placement. In this article, we will provide a detailed explanation of "remote work" along with the frequently compared "telework." We will explore what kind of working styles they represent, which job types and industries they are suited for, their advantages and disadvantages, and what is needed to get started. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

• SFA/Sales Support System

Telemarketing," which involves making phone calls to secure appointments for visits or business discussions with prospective customers, plays a crucial role in ensuring the success of subsequent sales activities. To increase the appointment acquisition rate during the first contact, effective communication skills and techniques are necessary. This article will explain the meaning and benefits of telemarketing, as well as the speaking styles and techniques of successful practitioners. If you want to improve your sales success rate through telemarketing, please use this as a reference. *For detailed content of the column, you can view it through the related links. For more information, feel free to contact us.

• SFA/Sales Support System

This time, we will explain what can be done with each feature of HubSpot, the benefits of implementation, and the types of companies that are suitable for implementation, as well as which tools among the numerous features would be best to use. In broad terms, HubSpot CRM can be described as "a completely free CRM with many advantages." It is developed by HubSpot, a well-known American marketing company, and has been implemented by approximately 34,000 companies in over 90 countries worldwide. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.

• Other information systems

Many businesses may be considering the introduction of telemarketing for their sales and promotional activities. By effectively utilizing telemarketing, it can bring positive effects not only to the sales department but to the entire company. Improvement in order rates and customer satisfaction, as well as enhancements to products and services, are examples of the benefits that can be gained. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

• SFA/Sales Support System

Many people may be aware of the need to improve sales on a daily basis, but they often struggle with knowing where to start. While marketing and promotions are important for increasing sales, "sales" plays a significant role in boosting a company's revenue. In this article, we will discuss sales strategies to increase a company's revenue, ideas for sales to boost sales, and tools that can help improve sales. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

• SFA/Sales Support System

Many of you may have heard the term CTI, but when it comes to the overall picture, it might be difficult to form a concrete image. In this article, we will explain the advantages and disadvantages that arise when implementing this technology, case studies, and situations in which implementation is recommended, so please read it as a reference for your company's decision-making process. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

• CTI Support Center

ChatGPT is an AI chat tool developed by OpenAI, which has garnered attention for its advanced functionality since its release in 2022. It can handle various tasks such as text summarization, data analysis support, and idea generation, making it useful for streamlining sales activities and in various business scenarios. This article will explain an overview of ChatGPT, its applications, and tips for usage. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• Other network tools

There are many miscellaneous tasks such as administrative work within the company, making it difficult to increase business negotiations. Overtime hours tend to increase as well... Have you ever heard such complaints from within the company? Originally, the important role of sales is to increase revenue. However, it is surprisingly difficult for sales representatives to focus on the key activities that drive revenue. It is necessary to streamline tasks other than business negotiations and create an environment where they can concentrate as much as possible on negotiations. A strong ally in creating this environment is the concept of 'sales support.' *For more details on the column, please refer to the related link. Feel free to contact us for more information.

• SFA/Sales Support System

Are you struggling with wanting to implement an SFA (Sales Force Automation) tool but not knowing which one is good after comparing them, and thinking 'I don't want to fail since I'm spending money'? There are many SFA products available, and the reality is that it's difficult to compare their differences and advantages. In this article, our company, which has advised over 7,000 clients, has compared the features and pricing structures of 12 major SFA products. We will also introduce key points for selecting an SFA, so please use this as a reference for your implementation. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

• SFA/Sales Support System

In recent years, the term "reskilling" has been gaining attention. In Japanese, it is referred to as "learning anew," and it enhances the abilities of each employee, supporting future business growth. In an era of rapid change, it can be considered an essential method for companies operating in such environments. So, what are the benefits of using reskilling? Let's take a closer look at how to implement reskilling in this article. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• SFA/Sales Support System

As Japan's labor force population continues to decline, companies are entering an era where they must focus on improving the productivity of each individual employee. When a company's productivity increases, it positively impacts not only customers but also employees. This is because the growth of the company can lead to salary increases and improvements in work-life balance. This article explains specific initiatives for companies struggling to enhance productivity. If you are a company representative pondering what to do to ensure the survival of your business in the next 5 to 10 years, please consider this as a reference. *For more details on the column, you can view it through the related links. For further inquiries, please feel free to contact us.*

• SFA/Sales Support System

Overtime is an important issue for companies. When employees work overtime, the company must pay for that additional salary, which inevitably increases labor costs. Additionally, if employees can receive overtime pay, they may consider increasing their overtime hours. This could lead to the possibility of intentionally delaying work, which may result in decreased work efficiency. To avoid such problems, it is necessary to implement some measures. Here, we will consider methods to eliminate overtime. *For more detailed information, please refer to the related links. Feel free to contact us for more details.*

• SFA/Sales Support System

"Budget and performance management," or "yojitsu kanri," is a management method that involves comparing and analyzing budgets and actual results to formulate and implement necessary measures to achieve management goals. In particular, in sales departments where achieving sales targets is required, regular implementation makes it easier to achieve management objectives. This article explains the means of budget and performance management and how to conduct it efficiently. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• SFA/Sales Support System

Are you struggling with things like 'The burden of project management is too great...' 'I want to streamline operations but don't know how...' 'I want to know effective tools and systems for project management'? Since project management is something every company continues to do, it tends to become a personal method or outdated. However, because it requires effort from sales players to managers, it is important to learn better methods for both increasing sales and reducing labor costs. Therefore, this time, our company, which has reformed sales for over 5,000 companies, will introduce the basics and secrets of project management, as well as the tools you should use. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

• SFA/Sales Support System

The restrictions on opportunities for contact with customers due to the COVID-19 pandemic have led many companies to adopt a new sales method called "inside sales," resulting in significant achievements. By implementing inside sales, which focuses on approaching customers with a high likelihood of closing deals to improve sales efficiency, companies can further enhance their results. This article will explain the new sales style of "inside sales," including its objectives, differences from traditional sales and telemarketing, and key points for implementation. *For more detailed information, please refer to the related links. Feel free to contact us for more details.*

• SFA/Sales Support System

This article provides a clear and specific explanation of the VLOOKUP function, which is useful for improving data management and input efficiency in Excel, even for beginners. It also addresses error handling for situations where "the syntax should be correct, but it doesn't work properly," so you can use it as a reference for improving work efficiency. *For detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*

• SFA/Sales Support System

Upselling is a method to increase sales per customer. It is often described as selling higher-tier and more expensive products, but in reality, there are three patterns. If you can adopt the method that is best suited for your company, you can increase your sales even more. In this article, we will summarize and introduce the meaning of upselling, its differences from cross-selling, the steps for practical implementation, and examples that you may want to refer to. Upselling is considered important in the future domestic market and is a classic strategy that has shown many successful examples, so please use it as a reference. *For detailed content of the column, you can view it through the related links. If you have any questions, please feel free to contact us.*

• SFA/Sales Support System

CRM is now the key to success in business. However, due to its high demand, many companies offer CRM solutions, making it quite challenging to compare and choose the best support tool for your own company. You may have concerns like, "What if I can't use it effectively and it becomes a waste of cost?" or worries such as, "I don't have time to understand the differences and choose what fits my company." In response to your needs, we have made it possible to efficiently compare and select recommended CRMs while also checking the details of each one. There’s no doubt that this will lead to increased revenue, so please take your time to explore. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

• SFA/Sales Support System

It is important to have both marketing and sales perspectives in the sales process and to improve it in a seamless manner. In this article, we will explain the basics of the sales process with diagrams, and clearly outline the four steps of creating a selling mechanism and how to set KPIs. *For detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*

• SFA/Sales Support System

The introduction of sales management systems and sales control systems leads to a reduction in the burden of operations and effective utilization of sales management and data. This time, we will compare and explain 16 recommended sales management systems from various perspectives. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*

• SFA/Sales Support System

Managing work schedules is an essential effort for efficient task execution and stress reduction. To optimize schedules and streamline tasks, it is necessary to know effective methods for handling tasks within limited time. This article will thoroughly explain recommended schedule management techniques and practical tips. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*

• SFA/Sales Support System

As an approach to new business development, sales emails are indispensable. However, no matter how passionately you write an email, it is meaningless if it is not opened and read. To get it opened, you need to be creative with the email subject line. In this article, we will introduce how to effectively create subject lines for sales emails, the importance of sales emails in new business development, their effects, advantages and disadvantages, as well as the basic structure of emails and examples. *For more detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.

• SFA/Sales Support System

Are you struggling with 'I want to know how to manage projects in Excel' or 'I can't seem to get it right, so I want tips and templates'? Many companies manage projects using Excel, and there are numerous templates and know-how available. However, it is also true that there are disadvantages and limitations to managing projects in Excel. In this article, we will introduce methods for managing projects in Excel, along with templates, and tools and apps that enable more efficient project management. We will also explain tips for project management, so please use this as a reference. *You can view the detailed content of the column through the related links. For more information, feel free to contact us.

• SFA/Sales Support System

There are not many organizations that can correctly operate "KPIs" in performance management. KPIs only show their effectiveness when they are appropriately set with a thorough understanding of the objectives. This article explains the correct methods for setting KPIs, common mistakes, and tips for success. If you want to utilize KPIs in departmental management, please use this as a reference. *You can view the detailed content of the column through the related links. For more information, feel free to contact us.

• SFA/Sales Support System

Those in responsible positions are often required to formulate sales strategies. However, demonstrating the basis for the target "sales" and "profits" and convincing the management team can be quite challenging. Many may be struggling to find effective methods. Successful companies' case studies can serve as valuable references for developing sales strategies. In this article, we will present 12 examples and explain key points that can lead to the expansion of your own business. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• SFA/Sales Support System

As companies advance their digital transformation (DX), many may be considering Dynamics 365 as one of the solutions to streamline sales operations. With a variety of features, Dynamics 365 can not only enhance sales efficiency but also contribute to overall organizational efficiency. It is an ideal tool for companies that want to implement cross-departmental collaboration and improve operational efficiency across the entire organization. This article summarizes the features of Dynamics 365, its implementation benefits, and pricing information. It is designed to provide a comprehensive understanding of Dynamics 365, and we also offer an Excel sheet that allows for comparison of 13 CRM/SFA tools, including Dynamics 365. If you are looking for a tool to achieve cross-departmental collaboration within your organization, please make use of this article. *For detailed content of the column, you can view it through the related links. For more information, feel free to contact us.

• SFA/Sales Support System

To promote DX initiatives, a data-driven management approach is essential. To effectively utilize the data accumulated by companies, it is necessary to understand the types of data handled, the purposes of analysis, and the methods of analysis for each organizational level and department. In this article, we will explain what data analysis is, including its roles and benefits, the types and methods of data analysis, and the key points and precautions to consider when implementing data analysis. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• SFA/Sales Support System

The sales style that supported Japan's period of rapid economic growth, "route sales." In the first year of the Reiwa era, we will examine the existence of route sales that sales management should develop. When you hear the term "route sales," what kind of image comes to mind? You might recall "Showa-era sales style," "listening to the needs of loyal customers," or "friendly salespeople." I believe you have also noticed changes in the required sales styles along with the recent shift to the internet age. In this era, I would like to revisit the topic of route sales. *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*

• SFA/Sales Support System

Although the term "work style reform" has become more widespread, many people may still have concerns such as "I don't really understand the specific initiatives" or "Is this mandatory?" Work style reform aims to eliminate disparities based on employment types, create an environment where everyone can work healthily, and improve productivity. In this article, we will clearly explain the background and objectives of work style reform, as well as specific examples and success stories from well-known companies. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

• SFA/Sales Support System

Expanding sales in business is an essential element for growth. Common methods known for increasing sales include upselling and cross-selling, which enhance customer value. In this article, we will introduce "cross-selling," one of the effective methods for improving customer value, along with specific success stories and implementation methods. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• SFA/Sales Support System

The growth and success of a business require an essential "business strategy." However, when it comes to formulating a business strategy, it often turns out to be more difficult and confusing than one might imagine. In this article, we will clearly explain the meaning and role of business strategy, as well as specific methods and frameworks that can be helpful during the planning process. *For detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*

• SFA/Sales Support System

Sales is an important job that supports business by introducing products and services and getting customers to make purchases. It is not just about making a sale; it is the salesperson's job to listen to the customer's concerns and make proposals that meet their needs. In this article, "Sales Lab," which provides know-how to strengthen sales capabilities, will utilize its unique expertise to explain the types of sales and the necessary skills, as well as offer specific advice for improving sales performance. If you are interested in starting in sales or want to improve your sales performance, we hope you will read to the end. *For more details on the column, please refer to the related links. For further inquiries, please feel free to contact us.

• SFA/Sales Support System

In order for a company to continue its business activities and grow, it must always increase sales and generate profits. Sales and profits are important indicators for understanding the management status and the value of a company's products, but which one should a company prioritize? This article explains the meaning of sales and five types of profits, their calculation methods, and how to improve each to foster company growth. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• SFA/Sales Support System

Even if we talk about the post-COVID era, what exactly should we do...?" "Are you struggling with wanting to summarize the current situation and future outlook...?" There is no magic solution that guarantees success in the post-COVID world. However, analysis of the current state of living with COVID and changes in consumer behavior is progressing, and we can confirm information such as, "This is what should be done. In fact, successful companies are doing this." Therefore, this article will start with an explanation of what the post-COVID era is, and will cover changes in consumer behavior, marketing, work styles, sales, and management policies. It will provide specific directions for what your company should do, so please take your time to read it thoroughly. Additionally, we have prepared free downloadable content that compiles articles related to the main topic of this article. If you want to grasp everything comprehensively, please make use of this resource. *You can view detailed content of the column through the related links. For more information, feel free to contact us.

• SFA/Sales Support System