[Joint Online Seminar] GeneX Next x Revcomm [Is your call center only hearing "one side" of the customer's voice?]

A contact center solution that supports the "discovery" of business opportunities from customer feedback.

"Discoveriez," provided by G-next, is a SaaS platform that supports the digital transformation of customer interactions by centrally managing and sharing information and documents generated from customer interactions, as well as communications with related departments. ■ Simplifies and streamlines complex customer interactions and workflows ■ Achieves automatic data conversion and master creation of accumulated forms and unorganized information ■ Implements risk management through incident information analysis and alert issuance *For more details, please contact us at https://discoveriez.jp/.

• Other information systems

The construction and civil engineering industry is facing a serious labor shortage and an aging veteran workforce. Particularly, the "drawing review" tasks that require high levels of expertise are challenged by the concentration of work among specific employees and delays in the transmission of skills. This seminar will clearly explain specific know-how to prevent mistakes and significantly reduce the time required for drawing review tasks, even with limited personnel, as well as how to effectively utilize the latest digital tools. It is a must-attend for managers and executives struggling with excessive workloads! 【Schedule】 1: Company introduction and instructor introduction 2: Real challenges of "labor shortage" and "drawing review tasks" in construction and civil engineering * Based on issues from previous customers 3: Moving away from dependence on individuals! Three steps to streamline and standardize drawing reviews 4: Introduction of successful case studies and specific solutions proposed by Antas 5: Q&A session and closing remarks

[Lecture Items] 1. The Current State of Quantum Technology and the Path to Industrialization [13:00–13:55] Chairman of the Executive Committee, Quantum Technology New Industry Creation Council (Q-STAR) Shunsuke Okada, Senior Executive Officer, Chief Digital Officer, Toshiba Corporation 2. Challenges in Error-Tolerant Quantum Computers [14:00–14:55] Director of the Quantum Information and Quantum Life Research Center, Osaka University, Specially Appointed Professor (Full-time) / Emeritus Professor Katsuhiro Kitagawa, Director of Moonshot Goal 6, National Research and Development Agency, Japan Science and Technology Agency 3. Fujitsu's Quantum × AI Platform Strategy [15:05–16:00] Junko Okai, Head of Technology Business Management Division, Fujitsu Limited 4. Industrial Policy on Quantum Computers [16:05–17:00] Kazuhiko Sugie, Director of Innovation Policy Division / Head of Quantum Industry Office, Ministry of Economy, Trade and Industry

[Speaker] Presentation Materials Consultant Maki Ichikawa [Lecture Items] 1. No reliance on sense! Basic knowledge of logical design (1) What is effective design? (2) Noise reduction and focus (3) Five elements necessary for a sense of unity (design style, color scheme, font, whitespace, shape unity) (4) Three basic layout arrangements and five creative techniques (5) Introduction of prompts that enhance design (how to utilize generative AI) 2. How to "visualize" text-heavy materials (1) Five steps for visualization (2) 18 templates to clarify relationships between elements (3) Case studies (including how to utilize generative AI) and workshop 3. Time-saving techniques for PowerPoint (1) Initial settings for time-saving (quick access toolbar, slide master strategies, etc.) (2) PowerPoint techniques for writing (flow of gaze, line spacing, letter spacing, bullet points, formatting, etc.) (3) PowerPoint techniques for creating visuals (SmartArt, icons, simple image editing methods, etc.) 4. Q&A □ Detailed materials will be distributed on the day, which can be used as a text after the session.

Although the EAI/ETL implementation was running smoothly at first, has the operational burden of data integration increased due to the expansion of SaaS usage and the increase in systems? - It takes time to modify integrations. - If there is no responsible person, the system is not understood. - Identifying the cause of issues takes time when failures occur. - The number of API integrations and SaaS integrations continues to increase. - Integrations become a bottleneck when introducing new systems. These challenges are commonly faced by many companies that have implemented EAI/ETL. In this seminar, we will introduce points to consider whether to continue using the current environment, review certain aspects, or contemplate a future overhaul while self-checking the state of your data integration platform.

We are pleased to announce that we will be holding a "Problem-Solving Workshop" aimed at promoting DX (Digital Transformation) and improving operations for companies within the prefecture. This workshop is designed to help participants organize on-site challenges and find hints for solutions. This time, we have invited Mr. Namba from Cybozu, Inc.'s Sales Division as our instructor, who will introduce key points for addressing on-site challenges from the perspective of improving teamwork and information sharing. During the workshop, we will: - Reflect on the flow of operations and information to organize challenges - Exchange opinions with participants from other companies to gain insights - Specifically consider the "next steps" that can easily lead to DX The workshop will focus on the preliminary stages of tool implementation, emphasizing "visualization of the site" and "verbalization of challenges." Many participants from the previous session shared feedback such as, "We will implement this immediately in our company!" and "It was a great opportunity to exchange opinions on DX, regardless of industry or position." ▼ For flyers and details, please visit: https://fmdx.jp/news/detail/9362/ We hope you will consider participating as an opportunity to take concrete steps toward DX and operational improvement.