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  1. Home
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  3. ジーネクスト
IT/Telecommunications
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ジーネクスト

EstablishmentJuly 2001
capital1000Ten thousand
number of employees25
addressTokyo/Chiyoda-ku/2-8-9 Hirakawacho
phone03-5962-5170
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last updated:Sep 07, 2026
ジーネクストlogo
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  • Company information
  • Products/Services(9)
  • catalog(2)
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ジーネクスト Company Overview

For anything related to the lifestyle co-creation platform "Discoveriez" or BI/AI utilizing customer contact data, please contact us.

We have developed and provide an industry-specific platform to leverage incident/complaint information received at our customer support desk for corporate management. We offer services such as "Discoveriez," which specializes in customer touchpoints to organize voices from the world and accelerate the path to solutions. Please feel free to contact us if you have any requests.

Business Activities

Development and sales of the lifestyle co-creation platform "Discoveriez" Development of BI/AI utilizing customer contact data Offshore IT-related development in Myanmar

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Products/Services (9)

[Discoveriez Case Study] Apparel Company product image
[Discoveriez Case Study] Apparel Company
Discoveries of corporate case studies product image
Discoveries of corporate case studies
【Discoveriez Implementation Case】Call Center product image
【Discoveriez Implementation Case】Call Center
【Discoveriez Case Study】Store Expansion (Including Franchise) product image
【Discoveriez Case Study】Store Expansion (Including Franchise)

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catalog(2)

Survey responses are required to view e-book details. Click to view the e-book.

Introduction materials for our company's solution (SRM_Design_Lab) 202510

Introduction materials for our company's solution (SRM_Design_Lab) 202510

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Discoveriez Introduction Flyer 202510

Discoveriez Introduction Flyer 202510

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news(3)

[Final Day Today] Information on Exhibiting at Japan's Largest Web Exhibition "IT Trend EXPO 2026 Summer" [Online]

  • OTHER

Announcement of Our Participation in the "IT Trend EXPO 2026 Summer," One of Japan's Largest Web Exhibitions, Starting September 1, 2026 (Tuesday) Event Overview of IT Trend EXPO 2026 Summer Date: September 1 (Tuesday) to September 20 (Friday), 2026* Location: Online Participation Fee: Free Organizer: Innovation & Co., Ltd. We will be showcasing "Discoveriez" in the AI category. However, this exhibition is not just about the "Discoveriez" booth; it is an excellent opportunity to gather information on the latest technologies that can create significant synergies for your business and daily operations. Registration takes about a minute! We look forward to your participation. https://it.expo.it-trend.jp/key/1cbjjbnl * The main event runs until the 4th, and on-demand streaming is available until the 20th.

Sep 04, 2026

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IT Trend Expo 2026 Summer

  • SEMINAR_EVENT

Notice of our company's participation in the "IT Trend EXPO 2026 Summer," one of the largest web exhibitions in Japan, to be held from September 1, 2026 (Tuesday). Event Overview of IT Trend EXPO 2026 Summer Date: September 1 (Tuesday) to September 4 (Friday), 2026 Location: Online Participation Fee: Free Organizer: Innovation & Co., Ltd. *Those who have participated in past IT Trend EXPO events are also requested to register again. Our company will be showcasing "Discoveriez" in the AI category. However, this exhibition is not only an opportunity to visit the "Discoveriez" booth but also a great chance to gather information on the latest technologies that can create significant synergies for your business and daily operations. Registration takes about a minute! We look forward to your participation. https://it.expo.it-trend.jp/key/1cbjjbnl

Jul 31, 2026

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gnext-revcomm.png

[Joint Online Seminar] GeneX Next x Revcomm [Is your call center only hearing "one side" of the customer's voice?]

  • SEMINAR_EVENT

We will be holding a free online seminar on the theme of promoting DX in contact centers and customer service departments, co-hosted with RevComm, Inc. (MiiTel). In this seminar, we will introduce the concepts of business improvement using the voice analysis AI "MiiTel" and CRM "Discoveriez," along with specific case studies on improving response quality, enhancing operational efficiency, and utilizing data through AI. You will also be able to see the latest trends in contact center reform using voice AI and generative AI. 【Event Overview】 ■ Date: August 7, 2026 (Friday) ■ Format: Online (Free participation) ■ Co-hosts: RevComm, Inc. and Gnext, Inc. 【Recommended for the following customers】 - Those who want to improve customer service and contact center operations - Those who want to analyze and utilize call data with AI - Those who want to accumulate response history in CRM and improve operational efficiency - Those considering the use of AI agents and generative AI - Those who want to leverage VOC (Voice of Customer) for management improvement ▼ Register here https://go.miitel.jp/seminar/20260807

Jul 31, 2026

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Detailed information

Company name ジーネクスト
number of employees25
Contact addresspostalcode 102-0093 Tokyo/ Chiyoda-ku/ 2-8-9 HirakawachoView on map TEL:03-5962-5170
Key PartnersApproximately 70 listed companies in the first and second sections, and about 30 other companies.
Industry IT/Telecommunications

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