- Publication year : 2026
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We will be holding a free online seminar on the theme of promoting DX in contact centers and customer service departments, co-hosted with RevComm, Inc. (MiiTel). In this seminar, we will introduce the concepts of business improvement using the voice analysis AI "MiiTel" and CRM "Discoveriez," along with specific case studies on improving response quality, enhancing operational efficiency, and utilizing data through AI. You will also be able to see the latest trends in contact center reform using voice AI and generative AI. 【Event Overview】 ■ Date: August 7, 2026 (Friday) ■ Format: Online (Free participation) ■ Co-hosts: RevComm, Inc. and Gnext, Inc. 【Recommended for the following customers】 - Those who want to improve customer service and contact center operations - Those who want to analyze and utilize call data with AI - Those who want to accumulate response history in CRM and improve operational efficiency - Those considering the use of AI agents and generative AI - Those who want to leverage VOC (Voice of Customer) for management improvement ▼ Register here https://go.miitel.jp/seminar/20260807
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Notice of our company's participation in the "IT Trend EXPO 2026 Summer," one of the largest web exhibitions in Japan, to be held from September 1, 2026 (Tuesday). Event Overview of IT Trend EXPO 2026 Summer Date: September 1 (Tuesday) to September 4 (Friday), 2026 Location: Online Participation Fee: Free Organizer: Innovation & Co., Ltd. *Those who have participated in past IT Trend EXPO events are also requested to register again. Our company will be showcasing "Discoveriez" in the AI category. However, this exhibition is not only an opportunity to visit the "Discoveriez" booth but also a great chance to gather information on the latest technologies that can create significant synergies for your business and daily operations. Registration takes about a minute! We look forward to your participation. https://it.expo.it-trend.jp/key/1cbjjbnl
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