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  4. The Importance of Inventory Management in Retail: Accuracy of Store Inventory
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  • Jan 13, 2020
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Jan 13, 2020

The Importance of Inventory Management in Retail: Accuracy of Store Inventory

マンハッタン・アソシエイツ マンハッタン・アソシエイツ
Omnichannel fulfillment is undoubtedly important for retailers, but as stores become an essential part of omnichannel fulfillment strategies, they also bring new risks. The loss of sales opportunities is an obvious risk, but disappointing customers is also a significant risk. When a customer who ordered online is promised that their order will be ready for pickup at a specific time, they naturally expect it to be ready. If it is not, they may feel dissatisfied and choose not to shop with you again. In today's highly competitive environment, this can easily lead to lost business opportunities and a decline in brand reputation. According to a study by Forrester Research, poor customer service is estimated to result in a loss of sales opportunities amounting to \$62 billion annually in the United States.
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The Importance of Inventory Management in Retail: Accuracy of Store Inventory

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店舗フルフィルメント.jpg

Store Fulfillment

Utilizing stores to maximize e-commerce sales.

The store fulfillment solution provides complete instructions and control from a single, responsive interface designed to run on any form factor and operating system. Whether in large stores with dedicated operations and customer service teams or in smaller stores where employees wear multiple hats, it offers easy-to-use mobile interfaces for reliable picking, packing, shipping from the store, and in-store pickup. Real-time access to in-store fulfillment information, activities, and processes enables efficient fulfillment while ensuring customer satisfaction. *For more details, please download the PDF or contact us.*

  • Process Control System

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Store inventory

Improve store inventory accuracy and sales, and reduce product stockouts.

Due to the routine handling of products, the inventory accuracy at the store level typically remains at around 60 percent. Moreover, this was the case before the pressure from omnichannel fulfillment was applied. Activating the store network, which serves as the entry point for commerce often involving digital processing for products purchased online, is a top priority for delivering the omnichannel promise to customers. By ensuring store inventory accuracy, we can expand sales, reduce the risk of stockouts, and decrease the steps for in-store replenishment. Using mobile functions designed specifically for store employees for receiving and inventory management, we can handle processes such as store replenishment, orders from the website to the store, returns, and transfers on a per shipment, case, carton, or item basis. With omnichannel commerce, the responsibilities of store employees have expanded beyond sales and service provision to include options such as purchases from the online store, shipments from the store, and shipments to the store. *For more details, please download the PDF or contact us.*

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Maximize order profit margins and profitability.

Using intelligent optimization, evaluate many parameters related to fulfillment, transportation, stores, and customers in real time.

Adaptive Network Fulfillment (ANF) uses intelligent optimization to evaluate many parameters related to fulfillment, transportation, stores, and customers in real-time, maximizing order profitability and revenue while minimizing the impact on the in-store shopping experience and store employees. ANF is the final piece of the inventory puzzle for omnichannel retailers, enabling optimized sourcing in addition to providing visibility and availability views of global inventory. Since stores are one of the most important components of an omnichannel retailer's fulfillment network, it is necessary to adjust for the complexities and differences when using stores compared to logistics centers for fulfillment. In stores, additional considerations such as past performance in fulfillment, staff workload, in-store traffic, and inventory levels need to be evaluated. *For more details, please download the PDF or contact us.*

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オーダー管理.jpg

Order management

Managing orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, communications, documentation, and responses. It provides a centralized source of reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

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Manhattan Active Omni

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers might consider is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return repeatedly. To serve customers better, it is necessary to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we should not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

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Order streaming

Order streaming

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How to build a customer-centric order system.

How to build a customer-centric order system.

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Manhattan Active Omni - Integrating your commerce from every aspect.

Manhattan Active Omni - Integrating your commerce from every aspect.

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CCS3 product photo

The new product "Vehicle Count Sensor CCS3" enables efficient occupancy management of large parking lots.

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Hotron Inc. has launched its new product, the "Vehicle Count Sensor CCS3"! This product is a ceiling-mounted sensor that combines infrared and radar technology. It reliably detects vehicles in both directions with a single unit, accommodating traffic during congestion and vehicle passing, thus achieving efficient occupancy management in large parking lots. Additionally, it can be utilized for exit warning purposes in addition to vehicle counting, contributing to the safe and smooth operation of parking facilities. 'Features' - Improved detection performance against changes in road surface during rainy weather by using both infrared and radar. - Equipped with IP67 waterproof and dustproof performance, making it effective even in salt damage areas. - Various settings can be configured from a dedicated app (for Android devices), with current settings easily understandable at a glance. - The base dimensions are the same as the previous model "CCS2," allowing for smooth replacement of existing equipment. *For more details, please refer to the product information, catalog download, or contact us.*

Oct 08, 2026

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Hyper CLT flooring panel

Support for Okayama's baseball and challenges | Hyper CLT flooring × Masters Koshien

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The wooden lightweight sheet "Hyper CLT Sheet," utilizing CLT (Cross Laminated Timber), is a sponsor of the Masters Koshien (Okayama). The Masters Koshien is where those who have experienced high school baseball come together across generations to pursue their goals once again. We resonate with their "attitude of continuing to challenge" and support their activities from Okayama. The Hyper CLT Sheet is a product created to provide a new option in civil engineering sites, which have primarily relied on steel sheets until now. It is lightweight, easy to handle, and features the environmental value unique to wood. Furthermore, it is registered as a **Ministry of Land, Infrastructure, Transport and Tourism NETIS technology "TH-250021-A,"** aiming for widespread adoption in various sites, starting with public works. Wood, NETIS, civil engineering, CLT, wooden lightweight sheets. We will continue to support challenges in both the field and sports from Okayama. Masters Koshien (Okayama) https://masters-okayama.com/

Oct 08, 2026

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AAEON Intel Core Ultra Compatible Industrial Micro ATX【MAX-H810A】

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Features: ● Intel Core Ultra (Series 2) processor LGA 1851 socket (CPU sold separately) ● DDR5 6400MT/s dual-channel support, CU/U-DIMM x2 (up to 128GB) (memory sold separately) ● M.2 M-Key x1, E-Key x1 ● USB 3.2 x4, USB 2.0 x8 ● Intel Ethernet Controller I226-V (2.5GbE) x2 ● SATA 6Gb/s x2 (supports RAID 0 / 1 / 5) ● PCI Express Gen5 x16 x1, PCI Express Gen4 x4 x1, PCI Express Gen4 x1 x1 * This model does not include memory, storage, or OS.

Oct 08, 2026

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AAEON Q870 chipset equipped industrial Micro-ATX【MAX-Q870A】

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Features: ● Intel Core Ultra 200S series processor LGA 1851 socket (up to 125W) (CPU sold separately) ● DDR5 6400MT/s dual-channel compatible, CU-DIMM/U-DIMM x4 (up to 256GB) (sold separately) ● M.2 M-Key x2, E-Key x1, B-Key x1 ● USB 3.2 x8, USB 2.0 x6 ● 2.5GbE LAN x3 ● SATA 6Gb/s x2 (supports RAID 0 / 1 / 5) ● PCIe Gen5 x16 x1, PCIe Gen4 x4 x2, PCIe Gen4 x1 x1 ● Compatible with ATX power supply * This model does not include memory, storage, or OS.

Oct 08, 2026

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Jetway Intel Arrow Lake-S Compatible Industrial Mini-ITX【MTX-ARS2-H810】

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Features: ● Supports Intel Core Ultra 200S series processors with Intel H810 chipset and LGA1851 socket (up to 125W) (CPU sold separately) ● DDR5 CSO-DIMM x2 (up to 128GB) (memory sold separately) ● 2.5GbE LAN x2 ● HDMI x2, DisplayPort x1, LVDS/eDP x1 (supports simultaneous output of up to 3 screens) ● SATA 6Gb/s x4, M.2 M-Key x1, M.2 E-Key x1, M.2 B-Key x1, PCI Express Gen5 x16 x1 ● USB 3.2 Gen2 x2, USB 2.0 x8, RS-232/422/485 x1, RS-232 x5 ● Compatible with ATX power supply * This model does not include memory, storage, or OS.

Oct 08, 2026

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