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  3. マンハッタン・アソシエイツ
  4. Challenge of Connected Commerce: White Paper
PRODUCT
  • May 31, 2022
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May 31, 2022

Challenge of Connected Commerce: White Paper

マンハッタン・アソシエイツ マンハッタン・アソシエイツ
This report reveals the risks of declining profitability and the causes of friction that impair retailers' ability to fulfill their omnichannel promises to customers. It also explores how retail companies can choose the right technology and the right technology partners to pave the way for profitable fulfillment operations, inventory management, and in-store experiences. The Manhattan Active Omni solution makes Push Possible and helps you succeed in the world of connected commerce. *For more details, please download the PDF or contact Manhattan at (Representative: 03-6205-7400).*
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Manhattan Omni-Channel Solutions Introduction Site
Cloud-native integrated commerce. Omni-channel retail means having a consistent experience at any stage of the purchasing process, regardless of whether it involves online shopping, in-store purchases, or interactions with the brand. Experience a unified journey.

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Platform "Manhattan Active Omni"

An integrated commerce platform for retailers that receive orders from numerous stores, online shops, and vendors.

"Manhattan Active Omni" is an integrated commerce platform developed using the advanced technology we have cultivated. There is no need to repeatedly conduct cycle tests to meet peak demand or retest system performance. From light users to heavy users, customers can freely purchase products across various channels, including online, mobile, and in-store. 【Features】 ■ Cloud-based, eliminating the need for server purchase and installation ■ Adopts a microservices architecture that combines multiple functions to execute a single process ■ Allows for omnichannel operations to be directed from headquarters, contact centers, and stores ■ Equipped with an automatic scaling feature to match peak demand *For more details, please refer to the materials. Feel free to contact us with any inquiries.

  • Process Control System

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[Ebook] Improving Post-Purchase Experience through Digital Self-Service

The customer's post-purchase experience is more important than ever!

Every element of the purchasing process is important, but it is believed that getting the final interaction point in the buyer's journey right after the purchase is the most crucial. In fact, "86% of customers say that the experience after the purchase has the greatest influence on their decision to choose the same brand again." Customers often feel they have the least control at this final stage. If there is a unified approach to customer service in the purchasing process, the time spent waiting for the product after clicking "purchase" can be significantly reduced, alleviating stress. The problem is that many retailers struggle to instill confidence in customers regarding the post-purchase process.

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  • Other production management systems

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Manhattan Active Omni

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers might consider is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return repeatedly. To serve customers better, it is necessary to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we should not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

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Platform.jpg

Manhattan Active Comprehensive Platform

Providing a unified view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view, allowing stores, customer service, and logistics centers to achieve business goals without the need to use individually independent and uncoordinated platforms or solutions. *For more details, please download the PDF or contact us.*

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Supply chain.jpg

Manhattan Active Supply Chain

Always flexible, always up-to-date.

Seamless Interconnection for Comprehensive Optimization Manhattan Active Supply Chain enables the innovation and optimization of complex distribution and transportation operations by providing practical visibility across the entire network. Dedicated features are available for various industries, including food distribution and retail, life sciences, apparel and footwear, high-tech electronics, third-party logistics, and more. Manhattan's Active Supply Chain enhances productivity within warehouses, optimizes equipment utilization, and improves employee engagement. It also possesses the responsiveness to adapt to fluctuations in demand. With logistics center technology that offers ease of use and flexibility similar to a smartphone app, employee work speed increases, and management efficiency for managers and administrators improves. *For more details, please download the PDF or contact us.*

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Related catalog(8)

【White paper】Challenge of Connected Commerce

【White paper】Challenge of Connected Commerce

DOCUMENT
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Manhattan Associates Company Overview

Manhattan Associates Company Overview

COMPANY
  • E-book viewing
  • Catalog download

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[Ebook] Enhancing Post-Purchase Experience through Digital Self-Service

[Ebook] Enhancing Post-Purchase Experience through Digital Self-Service

TECHNICAL
  • E-book viewing
  • Catalog download

Contact this catalog

What customers expect in the new normal era.

What customers expect in the new normal era.

TECHNICAL
  • E-book viewing
  • Catalog download

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How to build a customer-centric order system.

How to build a customer-centric order system.

TECHNICAL
  • E-book viewing
  • Catalog download

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Omnichannel: Products, Locations, and Human Resources

Omnichannel: Products, Locations, and Human Resources

TECHNICAL
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  • Catalog download

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Manhattan Active Omni - Integrating your commerce from every aspect.

Manhattan Active Omni - Integrating your commerce from every aspect.

PRODUCT
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[Kendra Scott Case Study] Overcoming the Pandemic with Order Management and In-Store Fulfillment in Manhattan

[Kendra Scott Case Study] Overcoming the Pandemic with Order Management and In-Store Fulfillment in Manhattan

TECHNICAL
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CCS3 product photo

The new product "Vehicle Count Sensor CCS3" enables efficient occupancy management of large parking lots.

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  • PRODUCT

Hotron Inc. has launched its new product, the "Vehicle Count Sensor CCS3"! This product is a ceiling-mounted sensor that combines infrared and radar technology. It reliably detects vehicles in both directions with a single unit, accommodating traffic during congestion and vehicle passing, thus achieving efficient occupancy management in large parking lots. Additionally, it can be utilized for exit warning purposes in addition to vehicle counting, contributing to the safe and smooth operation of parking facilities. 'Features' - Improved detection performance against changes in road surface during rainy weather by using both infrared and radar. - Equipped with IP67 waterproof and dustproof performance, making it effective even in salt damage areas. - Various settings can be configured from a dedicated app (for Android devices), with current settings easily understandable at a glance. - The base dimensions are the same as the previous model "CCS2," allowing for smooth replacement of existing equipment. *For more details, please refer to the product information, catalog download, or contact us.*

Oct 08, 2026

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Hyper CLT flooring panel

Support for Okayama's baseball and challenges | Hyper CLT flooring × Masters Koshien

  • NEW
  • PRODUCT

The wooden lightweight sheet "Hyper CLT Sheet," utilizing CLT (Cross Laminated Timber), is a sponsor of the Masters Koshien (Okayama). The Masters Koshien is where those who have experienced high school baseball come together across generations to pursue their goals once again. We resonate with their "attitude of continuing to challenge" and support their activities from Okayama. The Hyper CLT Sheet is a product created to provide a new option in civil engineering sites, which have primarily relied on steel sheets until now. It is lightweight, easy to handle, and features the environmental value unique to wood. Furthermore, it is registered as a **Ministry of Land, Infrastructure, Transport and Tourism NETIS technology "TH-250021-A,"** aiming for widespread adoption in various sites, starting with public works. Wood, NETIS, civil engineering, CLT, wooden lightweight sheets. We will continue to support challenges in both the field and sports from Okayama. Masters Koshien (Okayama) https://masters-okayama.com/

Oct 08, 2026

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AAEON Intel Core Ultra Compatible Industrial Micro ATX【MAX-H810A】

  • NEW
  • PRODUCT

Features: ● Intel Core Ultra (Series 2) processor LGA 1851 socket (CPU sold separately) ● DDR5 6400MT/s dual-channel support, CU/U-DIMM x2 (up to 128GB) (memory sold separately) ● M.2 M-Key x1, E-Key x1 ● USB 3.2 x4, USB 2.0 x8 ● Intel Ethernet Controller I226-V (2.5GbE) x2 ● SATA 6Gb/s x2 (supports RAID 0 / 1 / 5) ● PCI Express Gen5 x16 x1, PCI Express Gen4 x4 x1, PCI Express Gen4 x1 x1 * This model does not include memory, storage, or OS.

Oct 08, 2026

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AAEON Q870 chipset equipped industrial Micro-ATX【MAX-Q870A】

  • NEW
  • PRODUCT

Features: ● Intel Core Ultra 200S series processor LGA 1851 socket (up to 125W) (CPU sold separately) ● DDR5 6400MT/s dual-channel compatible, CU-DIMM/U-DIMM x4 (up to 256GB) (sold separately) ● M.2 M-Key x2, E-Key x1, B-Key x1 ● USB 3.2 x8, USB 2.0 x6 ● 2.5GbE LAN x3 ● SATA 6Gb/s x2 (supports RAID 0 / 1 / 5) ● PCIe Gen5 x16 x1, PCIe Gen4 x4 x2, PCIe Gen4 x1 x1 ● Compatible with ATX power supply * This model does not include memory, storage, or OS.

Oct 08, 2026

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Jetway Intel Arrow Lake-S Compatible Industrial Mini-ITX【MTX-ARS2-H810】

  • NEW
  • PRODUCT

Features: ● Supports Intel Core Ultra 200S series processors with Intel H810 chipset and LGA1851 socket (up to 125W) (CPU sold separately) ● DDR5 CSO-DIMM x2 (up to 128GB) (memory sold separately) ● 2.5GbE LAN x2 ● HDMI x2, DisplayPort x1, LVDS/eDP x1 (supports simultaneous output of up to 3 screens) ● SATA 6Gb/s x4, M.2 M-Key x1, M.2 E-Key x1, M.2 B-Key x1, PCI Express Gen5 x16 x1 ● USB 3.2 Gen2 x2, USB 2.0 x8, RS-232/422/485 x1, RS-232 x5 ● Compatible with ATX power supply * This model does not include memory, storage, or OS.

Oct 08, 2026

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  • 技術・製品展示会 新技術創出交流会2026 入場無料 来場登録受付中 開催日時10月22日木・23日金 会場東京たま未来メッセ
  • 脱炭素×高出力×軽量 天吊式・人感センサ付 速暖式工場用暖房機
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