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  4. Challenge of Connected Commerce: White Paper
PRODUCT
  • May 31, 2022
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May 31, 2022

Challenge of Connected Commerce: White Paper

マンハッタン・アソシエイツ マンハッタン・アソシエイツ
This report reveals the risks of declining profitability and the causes of friction that impair retailers' ability to fulfill their omnichannel promises to customers. It also explores how retail companies can choose the right technology and the right technology partners to pave the way for profitable fulfillment operations, inventory management, and in-store experiences. The Manhattan Active Omni solution makes Push Possible and helps you succeed in the world of connected commerce. *For more details, please download the PDF or contact Manhattan at (Representative: 03-6205-7400).*
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Manhattan Omni-Channel Solutions Introduction Site
Cloud-native integrated commerce. Omni-channel retail means having a consistent experience at any stage of the purchasing process, regardless of whether it involves online shopping, in-store purchases, or interactions with the brand. Experience a unified journey.

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Platform "Manhattan Active Omni"

An integrated commerce platform for retailers that receive orders from numerous stores, online shops, and vendors.

"Manhattan Active Omni" is an integrated commerce platform developed using the advanced technology we have cultivated. There is no need to repeatedly conduct cycle tests to meet peak demand or retest system performance. From light users to heavy users, customers can freely purchase products across various channels, including online, mobile, and in-store. 【Features】 ■ Cloud-based, eliminating the need for server purchase and installation ■ Adopts a microservices architecture that combines multiple functions to execute a single process ■ Allows for omnichannel operations to be directed from headquarters, contact centers, and stores ■ Equipped with an automatic scaling feature to match peak demand *For more details, please refer to the materials. Feel free to contact us with any inquiries.

  • Process Control System

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[Ebook] Improving Post-Purchase Experience through Digital Self-Service

The customer's post-purchase experience is more important than ever!

Every element of the purchasing process is important, but it is believed that getting the final interaction point in the buyer's journey right after the purchase is the most crucial. In fact, "86% of customers say that the experience after the purchase has the greatest influence on their decision to choose the same brand again." Customers often feel they have the least control at this final stage. If there is a unified approach to customer service in the purchasing process, the time spent waiting for the product after clicking "purchase" can be significantly reduced, alleviating stress. The problem is that many retailers struggle to instill confidence in customers regarding the post-purchase process.

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Manhattan Active Omni

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers might consider is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return repeatedly. To serve customers better, it is necessary to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we should not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

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Manhattan Active Comprehensive Platform

Providing a unified view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view, allowing stores, customer service, and logistics centers to achieve business goals without the need to use individually independent and uncoordinated platforms or solutions. *For more details, please download the PDF or contact us.*

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Manhattan Active Supply Chain

Always flexible, always up-to-date.

Seamless Interconnection for Comprehensive Optimization Manhattan Active Supply Chain enables the innovation and optimization of complex distribution and transportation operations by providing practical visibility across the entire network. Dedicated features are available for various industries, including food distribution and retail, life sciences, apparel and footwear, high-tech electronics, third-party logistics, and more. Manhattan's Active Supply Chain enhances productivity within warehouses, optimizes equipment utilization, and improves employee engagement. It also possesses the responsiveness to adapt to fluctuations in demand. With logistics center technology that offers ease of use and flexibility similar to a smartphone app, employee work speed increases, and management efficiency for managers and administrators improves. *For more details, please download the PDF or contact us.*

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Related catalog(8)

【White paper】Challenge of Connected Commerce

【White paper】Challenge of Connected Commerce

DOCUMENT
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Manhattan Associates Company Overview

Manhattan Associates Company Overview

COMPANY
  • E-book viewing
  • Catalog download

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[Ebook] Enhancing Post-Purchase Experience through Digital Self-Service

[Ebook] Enhancing Post-Purchase Experience through Digital Self-Service

TECHNICAL
  • E-book viewing
  • Catalog download

Contact this catalog

What customers expect in the new normal era.

What customers expect in the new normal era.

TECHNICAL
  • E-book viewing
  • Catalog download

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How to build a customer-centric order system.

How to build a customer-centric order system.

TECHNICAL
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  • Catalog download

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Omnichannel: Products, Locations, and Human Resources

Omnichannel: Products, Locations, and Human Resources

TECHNICAL
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Manhattan Active Omni - Integrating your commerce from every aspect.

Manhattan Active Omni - Integrating your commerce from every aspect.

PRODUCT
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[Kendra Scott Case Study] Overcoming the Pandemic with Order Management and In-Store Fulfillment in Manhattan

[Kendra Scott Case Study] Overcoming the Pandemic with Order Management and In-Store Fulfillment in Manhattan

TECHNICAL
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Please let us know your concerns regarding leaks. We may have some suggestions for you. Leak tests, leakage tests, leak inspections, leak detection, container integrity tests, packaging integrity tests...

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Fukuda Corporation has been pursuing leak detection for 60 years and is dedicated to advancing the future of leak testing. 【 Supporting Various Leak Tests: Air Leak Test / Gas Leak Test (Hydrogen Gas, Helium Gas) 】 We develop, manufacture, and sell leak testing equipment to inspect airtightness and sealing performance. We will propose suitable testers and devices for each inspection target. 【 Target Industries and Examples of Inspection Targets 】 - Automotive Industry: Engines, FC components, valves and piping, various parts - Electronic Components Industry: Smartphones, keyless switches, various small sensors - Pharmaceuticals / Food / Cosmetics Industry: Bottle containers, syringes, vials, eye drop containers, pillow packaging, PTP packaging We will propose the most suitable leak testers for each industry. 【 ISO Certification 】JIS Q 9001:2015 (ISO 9001:2015)

Aug 19, 2026

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Fukuda's Technology Column

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This is a collection of links to Fukuda's technical columns. It covers various topics related to leak tests and more... Please check the related links for more information.

Aug 19, 2026

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Hyper CLT flooring panel

Wooden planks for leveling an unpaved temporary parking lot | Hyper CLT planks

  • NEW
  • PRODUCT

At construction sites, temporary parking lots may be established for workers and construction-related vehicles. On unpaved ground, mud and ruts can easily occur due to rain, which may hinder vehicle access. Hyper CLT mats are civil engineering materials that utilize wood CLT. By laying them in temporary parking lots, a suitable environment for vehicle passage and parking can be created while protecting the ground. They can be laid only in the necessary areas, and after the construction is completed, they can be removed and repurposed for temporary roads or access routes. The 5×10 panels weigh approximately 230 kg, and the 5×20 panels weigh about 460 kg, making them lightweight and easy to install and remove even with small machinery, allowing for changes in parking space. Additionally, they offer benefits unique to wood, such as glare reduction, noise reduction, and CO2 fixation. They are registered as a technology with the Ministry of Land, Infrastructure, Transport and Tourism under NETIS as "TH-250021-A," and can be utilized for the development of temporary parking lots and innovative public works.

Aug 19, 2026

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Metal Crack Repair: MS Method for Repairing Cracks and Fractures in Machinery Equipment

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  • PRODUCT

Metal cracks are one of the concerns in equipment maintenance operations. Conventional welding repair methods can change the base material around the crack due to heat, leading to residual stress and deformation, which always carries the risk of "crack recurrence" and "secondary damage." Hinode Water Supply Equipment Co., Ltd.'s "Mechanical Stitching Method" is a new technique that allows for the repair of metal cracks without applying heat. By using special bolts and reinforcement plates, the crack is physically removed without affecting the base material at all. Repairs can be made even in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. For more details, please contact us or download the catalog.

Aug 19, 2026

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Metal Crack Repair: MS Method for Repairing Cracks and Fractures in Machinery Equipment

  • NEW
  • CATALOG

Metal cracks are one of the concerns in equipment maintenance operations. Conventional welding repair methods can alter the base material around the crack due to heat, leading to residual stress and deformation, which always carries the risk of "crack recurrence" or "secondary damage." Hinode Water Supply Equipment Co., Ltd.'s "Mechanical Stitching Method" is a new technique that allows for metal crack repair without applying heat. By using special bolts and reinforcement plates, the crack is physically removed without affecting the base material with heat. Repairs can be made even in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. For more details, please contact us or download the catalog.

Aug 18, 2026

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  • 排気熱風なく気温-4.1℃の冷風を 工事不要で暑さ対策 店舗・工場の安全対策に! 気化式スポットクーラー Pure Drive ピュアドライブ ※環境条件…外気温35℃/湿度50%/風量「中」
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