Analyzing voice and facial expressions. AI "Anzen-kun" that supports improving workplace environments in offices and call centers.
In offices and call centers, the accumulation of stress and fatigue can lead to decreased work efficiency and employee turnover. However, it is not easy to notice changes in employees during daily operations. The high-precision stress analysis system "Anzen-kun" is an AI system that analyzes voice and facial expressions to understand the state of employees. It incorporates emotion analysis technology (developed by Emotional Technologies Inc.) that has also been utilized in the recently discussed "AI Akimoto Yasushi." ■ Main Features - Available by simply answering three questions at the start of work or after breaks - Analyzes voice and facial expressions to grasp the state - Quantifies 40 categories of emotions in about 15 seconds - Displays results for individuals and teams on a dashboard - Notifies administrators if any anomalies are detected - Usable with just one tablet, no paper or surveys required "Anzen-kun" can be easily integrated into daily operations and serves as an aid in creating a more comfortable work environment.
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basic information
Q1. Who can use it? It can be used from one person up to large-scale events (5000 people and above). Q2. Is a dedicated device necessary? It can be used on an Android tablet. We will deliver it with the system pre-installed on the device. If you would like to install it on your own device, please consult with us. Q3. Is a network necessary? In principle, communication via WiFi or SIM is required. However, if you are using it in locations with unstable signals, it is also possible to use it in offline mode. Q4. Can it be used while wearing a mask? It is possible to measure while wearing a mask, but typically, the analysis focuses on three areas of the face: the forehead, around the eyes, and around the mouth, so there may be a slight decrease in measurement accuracy. If you are concerned, please remove the mask while using it. Q5. Can it be used in noisy environments? If the surrounding noise is loud and it is difficult to recognize voices, it is possible to attach an external microphone to the tablet and operate it.
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Applications/Examples of results
■ Understand employee stress trends and use them to improve organizational work environment ■ Capture signs of turnover early and utilize them for talent retention ■ Visualize the overall state of the team and use it as a basis for management decisions ■ Can be implemented in a short time even amidst busy work, reducing the burden on the field ■ Easy to incorporate into existing workflows and straightforward to implement
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EXCELSENSE is a product series that always provides a clear view even in harsh environments on site. Equipped with self-cleaning technology, it supports visible monitoring in factories, construction sites, and logistics centers, enhancing operational efficiency and safety. By protecting equipment from dirt, dust, and water droplets, it significantly reduces maintenance and cleaning costs. We offer three products that meet diverse needs, providing the optimal solution for every site.
