September 17th! Seminar on Information Utilization Strategies to Transform the Maintenance Department into a Revenue Engine
[Free Seminar] Would you like to transform the maintenance department into a "profit-generating department"?
【Apply here】 https://f-revocrm.doorkeeper.jp/events/199167 In the maintenance and after-sales service department, valuable information such as repair histories, customer issues, and contract and inspection timings is accumulated daily. On the other hand, the dispersion and personalization of information can lead to missed opportunities for customer support, contract renewals, and proposals. This seminar will explain the reality of opportunity loss that does not appear in the books and practical design concepts to transform the maintenance department into a "profit-generating department" in approximately 40 minutes. ◆ Do you have any of these concerns? ◆ - You can't find necessary repair histories or customer information quickly. - Work and know-how are concentrated on veterans or specific personnel. - You rely on people's memories for contract renewals and inspection timings. - Although a system has been implemented, it is not being utilized sufficiently. ◆ Seminar Content ◆ - Why does information in the maintenance department end up being "resolved and finished"? - The "silent churn" where customers leave without saying anything and the unseen opportunity loss. - Reasons why, even after implementing a system, information does not gather or is not utilized. - Ideas for utilizing maintenance information to connect to the next customer support or proposal opportunities.
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We are a company that supports corporate digital transformation (DX) and business improvement as the developer of the OSS-based CRM "F-RevoCRM." We address challenges faced by the maintenance and after-sales service departments in the manufacturing industry, such as the personalization of equipment information and repair history for each customer, paper management of inspections and repairs, and delays in communication between the field and the office. We advocate for the realization of "smart business" that goes beyond mere system implementation. Our strength lies in our ability to provide consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of package limitations and dependence on specific vendors.
