Support service for formalizing tacit knowledge and skilled know-how for urban development.
JEMCO | Visualization of Tacit Knowledge, Formalization of Explicit Knowledge, Support for Technology Transfer
Visualizing the "experience, intuition, and tips" of veterans in urban development.
In urban development, particularly in zoning, decisions based on the experience of skilled practitioners are highly valued. Responding to unexpected situations and detecting potential risks are influenced by tacit knowledge that cannot be fully covered by manuals. If the reasons behind decisions, such as "why that judgment is made," and the "tips" to avoid project delays, cultivated by veteran employees over many years, are not shared, the risks of the project increase, and it becomes difficult to pass on skills to younger employees and successors. Our service carefully extracts this tacit knowledge from veterans through interviews and transforms it into explicit knowledge that other employees can understand, utilize, and replicate, thereby supporting the overall improvement of process management levels within the organization and the sustainable inheritance of know-how. 【Utilization Scenarios】 - Clarification of decision-making criteria in zoning - Investigation of causes and formulation of recurrence prevention measures during planning changes - Education for younger and new staff - Anomaly detection and initial response on-site - Evacuation guidance and first aid during disasters 【Effects of Implementation】 - Stabilization of plans through clarification of decision-making criteria - Reduction of project risks and prevention of recurrence - Smooth transfer of skills to younger employees and successors - Improvement of on-site response capabilities
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basic information
【Features】 - Deeply explore "why we do this" and formalize the basis for judgment - Organize and utilize sensory information such as sound, vibration, color, and touch - Analyze past failures and trouble cases, formalizing them as lessons learned - Use photos, videos, and numerical data to enhance understanding and reproducibility - Practical verification and content improvement by younger employees and successors 【Our Strengths】 Through our business ecosystem 'exbridge', we support solving management and on-site challenges for our clients by collaborating with the most suitable experts. We provide rapid and efficient support for specialized issues such as formalizing tacit knowledge and skilled know-how, tailored to your management challenges, in partnership with optimal solution providers. We also plan and operate seminars and events, contributing to the sustainable growth of companies through the establishment of business networks.
Price information
Price Information We will provide a customized estimate based on the relevant technologies and skills, the number of participants, the scope of the interviews, the content to be formalized, and the implementation period. Price Range Negotiable Delivery Time Negotiable
Delivery Time
※We will propose the support content and schedule after confirming the relevant technologies and skills, experienced practitioners, existing standards and manuals, and issues related to technical inheritance.
Applications/Examples of results
- I want to leave behind know-how before veteran retirement. - I want to visualize experience, intuition, and tips. - I want to convey the judgment criteria of skilled workers to younger employees. - I want to extract knowledge that is not written in manuals. - I want to reduce the quality gap between skilled workers and younger employees. - I want to standardize judgment during abnormal situations and troubles. - I want to utilize tacit knowledge for technical inheritance. - I don't know how to conduct interviews with specialized personnel. - It only ends with recording or transcription. - I want to reflect tacit knowledge in standard documents and educational materials. - I want to accumulate specialized knowledge as an organizational asset. - I want to eliminate dependency on individuals and create a state where multiple people can respond.
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Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
