Without increasing the number of staff, smoothly handle phone transfers, messages, and responses according to schedules.
"Due to a shortage of staff, we are unable to handle incoming calls effectively, so we want to hire our own staff. However, we want to keep the costs and effort involved in hiring and training to a minimum." For such companies, My Team108 is recommended. With My Team108, you can not only receive calls and report the details but also provide flexible call handling like your own staff. [What you can do with My Team108] - Change responses according to your schedule, such as meetings or outings - Provide specific messages like "I will call you back in X minutes" - Confirm the caller and the purpose before forwarding to the appropriate staff's smartphones - Distribute calls and reports based on the purpose You can completely entrust call handling to professional staff without assigning new personnel for phone support. This helps reduce the internal burden of call handling and supports the creation of an environment where your own staff can focus on their core tasks.
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basic information
【Our Features】 - Operators are full-time employees and certified holders (Secretary Certification + Telephone Response Skill Certification) who have received more than six months of training and education. - They can communicate their return time to the office according to the schedule. - Reporting of incoming call content can be done via Slack, Chatwork, LINE, LINEWORKS, Google Chat, and Microsoft Teams, in addition to email. - Privacy Mark certified.
Price information
It is available for custom order. We will provide a quote according to your preferences, so please feel free to contact us.
Delivery Time
P3
※The delivery date may vary depending on the quantity of the manual. Please feel free to contact us.
Applications/Examples of results
We are utilized by small and medium-sized enterprises, individual business owners, and professionals who want to prioritize their interactions with clients and customers. Small-scale call center and telephone answering service. <Usage Plans> Personal Plan: From 15,000 yen per month (excluding tax) Standard Plan: From 30,000 yen per month (excluding tax) Bilingual Personal Plan: From 15,000 yen per month (excluding tax) *Please feel free to contact us for more details.
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Company information
Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.
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