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This is a two-day in-person course, plus a follow-up meeting (approximately one month later), designed to systematically learn the knowledge and skills necessary for management positions from the perspectives of leadership and labor management, and to strengthen the "ability to motivate people." Participation is open to one person per company. Here are some comments from participants: - I have dreamed of becoming the best team, so I will share this with my members and take steps forward! - If I communicate what I am not doing well to the staff, I won't gain their support. I need to demonstrate it through my own actions. - I learned that it is important to convey how I want my members to grow. - The phrase "increasing motivation without relationships is meaningless" resonated with me. - I had no knowledge about labor management, and it was a learning experience. I will study to be able to respond as a leader. We look forward to your participation!
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Leadership that steers an organization is no longer just about giving instructions. Today's leaders are required not only to manage tasks but also to inspire people's hearts and engage others in co-creation. Our training provides deep insights and concrete methods to understand and practice the essence of such leadership. Specifically, clarifying the vision, fostering empathy, and enhancing the motivation and action of members are essential for leading an organization to success. To unleash these powers, communication and active listening from the leader are crucial; without practice, members will not feel the impact. When members respond positively to the leader's communication and their willingness to contribute manifests as concrete actions, the entire team can unite and maximize results. Through our training, we strengthen leadership that can articulate the organization's future vision and growth strategy, and inspire and develop people, even in today's business environment where change and challenges are required. We hope you take advantage of this opportunity to steadily lay the groundwork for the future.
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Modern management positions require not only "workplace environment management," which ensures compliance and fosters a safe and secure workplace, but also "performance management," which involves demonstrating a common purpose to team members, enhancing motivation, and maximizing individual capabilities. The key points of "workplace environment management" are as follows: 1. Knowledge of "labor management" (labor laws and company regulations) as a rulebook for smooth business operations. 2. Achievements in "harassment" and moral codes (codes of conduct) that protect ourselves and the company. 3. Consideration for "mental health," which is an investment in good work. Next, the key points of "performance management" are as follows: 1. Clarification of the ideal role and responsibilities of management, fostering a "mindset" along with a sense of responsibility and accountability. 2. Team building that generates results, strengthening "required capabilities" and communication. 3. Development of "human resources," including oneself, learning how to guide, and acquiring teaching and coaching skills. I hope this opportunity allows you to build a solid foundation as a manager and contribute to the overall performance improvement of the organization.
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Employee retention is influenced by multiple factors. Broadly, there are four: "sense of growth," "job satisfaction," "workplace relationships," and "working conditions." Specifically, "sense of growth" refers to the feeling of personal development through work, "job satisfaction" is the feeling that one's role provides some value or contribution to the organization, "workplace relationships" involve smooth communication with colleagues and superiors, fostering a cooperative environment, and "working conditions" encompass salary, working hours, and holidays. It is said that having dissatisfaction with two or more of these factors increases the risk of turnover. However, among these, "working conditions" can sometimes be difficult to change immediately. Therefore, in this training, we will focus on methods to cultivate a "sense of growth," techniques to find "job satisfaction" in individual work, and ways to enhance communication skills to build smooth "workplace relationships," concentrating on areas where leaders can have a direct impact, aiming to improve employee engagement and retention rates. Retention of talent is a challenge for any company. We hope you will take advantage of this opportunity.
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When new employees and young staff adapt to new environments and roles, they inevitably feel anxiety and confusion. During such times, having an experienced mentor (supporter) by their side can be a great help. By functioning as their guide, sharing concerns and challenges together, and providing accurate advice, mentors enable young employees to build confidence, grow, and enhance their contributions to the organization. Furthermore, in today's business environment, job-based rotation is widely implemented. While this is an important means of gaining diverse experiences, adapting to new environments can take time. The presence of a mentor is essential to shorten this adaptation period and facilitate a smooth transition. To quickly acclimate to new environments, leverage past experiences, and enhance growth, the support of a mentor is crucial. In this training, participants will cultivate their ability to confidently guide as mentors through dialogue and role-playing, honing the skills necessary to maximize the growth of young employees.
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It is said that work engagement (motivation for work) temporarily declines during the first three years after joining a company. This is thought to be influenced by a phenomenon known as "reality shock," where new employees become disheartened by the gap between their ideals and reality, as well as the challenging period when work officially begins without having fully developed the necessary skills. On the other hand, there is a strong desire to prioritize growth at work, and if management adopts a hands-off or neglectful approach at this time, employees may feel that their prospects for growth are bleak, making them more likely to consider changing jobs to a workplace where they believe they can grow and thrive. Therefore, to retain young employees, it is crucial to focus on education and growth support during the first three years after joining the company, as advice and feedback from supervisors and mentors can enhance their sense of growth. This training will focus on growth and success experiences in professional life to enhance self-efficacy. At the same time, we will work on mindset to address anxieties, dissatisfaction, and frustrations, motivating participants to apply these insights to their future lives and work. Additionally, we will aim to clarify the aspirations and action plans of senior employees, fostering self-awareness and increasing motivation.
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Several months have passed since joining the company, and many of you may have become accustomed to the workplace and started to gain confidence as you gradually take on more responsibilities. However, on the other hand, there are concerns about losing confidence due to mistakes at work, feeling the gap between yourself and your peers, a decline in motivation stemming from the gap between pre-employment ideals and reality, and a relaxation of focus due to becoming accustomed to the job. Moreover, the speed of intentions to change jobs is increasing year by year. According to a survey conducted six months after joining, about 40% of employees are considering changing jobs, and there are survey results indicating that a reason for changing jobs is "not feeling a sense of fulfillment or significance in the work," making employee retention a challenge for companies. To feel the significance of work, it is important to realize and understand it through one's own experiences and successes. The significance gained through personal experiences is etched in the heart and becomes a source of sustained motivation. In this training, we will focus on job crafting (how to approach work, how to interact with others, and how to perceive work). By each individual developing a sense of purpose in their work and adopting a proactive attitude, we aim to enhance satisfaction and a sense of achievement in their jobs. Additionally, through interactions with peers, we can expect to deepen bonds and grow by inspiring each other.
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When new employees leap into the business arena, the enhancement of their skills and qualities is an essential element for the future of the organization. G-Up Management's new employee training program helps them acquire business etiquette and the mindset of a professional, while improving their communication skills. Furthermore, through the training, they will build bonds with their peers and realize the importance of teamwork. Additionally, one of the focuses of this program is to cultivate the ability to face challenges with a positive mindset and to take action without hesitation. We will assist new employees in maximizing their confidence and potential. We hope you will consider this opportunity.
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As requirements for management and leadership positions, it is important not only to achieve departmental goals but also to manage working hours, comply with regulations to prevent harassment, and support employees' mental health. Additionally, it is crucial to have the ability to catch up with changes in labor laws, including the 2024 issue, and to respond appropriately. This training will start with the basics of labor management and cover a wide range of topics, including practical measures to prevent harassment and the importance of mental health, using real cases and precedents to develop practical response skills. Participants in this training have provided the following comments: - There was a member in my previous workplace who became unwell, but I failed to notice the signs. I will not let this happen again. - I realized that I did not understand the company regulations and will encourage my subordinates to understand them as well. - I thought I was fine regarding harassment, but after attending the lecture, I felt I was mistaken. I will reconsider my words and actions. - I did not understand the difference between guidance and harassment, and I was being overly cautious with my subordinates. This training is expected to be effective not only in acquiring knowledge but also in fostering a mindset to fulfill one's responsibilities in their position. Please take advantage of this opportunity.
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Instructors from top hotels will provide thorough training in customer service and hospitality based on their experience in human resource development and on-the-job experience. In differentiating from competitors, customer service and hospitality, which are inherently "person-to-person," are crucial for enhancing corporate value, not just the quality and price of products. The quality of this service becomes a key point in further increasing customer satisfaction. Moreover, receiving words of "thank you" from customers and within the company through actions driven by the staff's own spirit of hospitality enhances their willingness to contribute and sense of self-efficacy, positively influencing retention. This, in turn, is expected to contribute to performance and lead to corporate growth. In this training, we aim to deepen participants' feelings towards customers and their work, and through practical training, help them acquire behaviors that leave a good impression on those around them. We will focus on detailed aspects such as voice projection, facial expressions, and posture, thoroughly honing the skills of customer service and hospitality. Please take advantage of this opportunity.
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Our company conducts training for a wide range of levels, from management to new employees. We have never conducted the same training session twice. This is because if the requests differ, so do the trainees. The dynamics of the group change with the addition or reduction of even one trainee, creating a chemical reaction within the group. In that context, we handle the training towards the objectives and goals. Please feel free to contact us with your requests. 【Training Methods and Techniques】 ■ Main training methods other than face-to-face training - Lecture seminars - Online (Web delivery) ■ Main training techniques - Reading - Role-playing - Reflection (introspection) *For more details, please download the PDF or contact us.
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