Manhattan Associates evaluates leadership positions in the order management sector of the "FORRESTER WAVE."

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers might consider is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return repeatedly. To serve customers better, it is necessary to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we should not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

• Process Control System

"Kendra Scott Inc." We will introduce examples of deliveries to 175 countries worldwide, starting with retail stores in the United States.

At Kendra Scott, stores were closed due to COVID-19 measures, and operations at the main logistics center were also minimized. To continue sales and utilize in-store inventory, Manhattan implemented a "ship from store" feature in just a few days, and later allowed for in-store pickup as well. This new approach was successful, enhancing not only sales performance during the pandemic but also promoting charitable activities. [Case Study] ■Challenges - Stores were closed due to COVID-19 measures - Operations at the main logistics center were minimized ■Solutions - Implemented the "ship from store" feature in just a few days - Later allowed for in-store pickup as well *For more details, please refer to the PDF document or feel free to contact us.

• Production Management System
• Other production management systems
• Other operation management software

Using intelligent optimization, evaluate many parameters related to fulfillment, transportation, stores, and customers in real time.

Adaptive Network Fulfillment (ANF) uses intelligent optimization to evaluate many parameters related to fulfillment, transportation, stores, and customers in real-time, maximizing order profitability and revenue while minimizing the impact on the in-store shopping experience and store employees. ANF is the final piece of the inventory puzzle for omnichannel retailers, enabling optimized sourcing in addition to providing visibility and availability views of global inventory. Since stores are one of the most important components of an omnichannel retailer's fulfillment network, it is necessary to adjust for the complexities and differences when using stores compared to logistics centers for fulfillment. In stores, additional considerations such as past performance in fulfillment, staff workload, in-store traffic, and inventory levels need to be evaluated. *For more details, please download the PDF or contact us.*

• Process Control System

Managing orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, communications, documentation, and responses. It provides a centralized source of reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

• Process Control System

In a civil engineering site material yard, not only is material storage conducted, but also the frequent movement of trucks and heavy machinery, unloading, and the movement of workers. On unpaved ground, mud and ruts can occur due to rain, which may reduce work efficiency. Hyper CLT mats are civil engineering CLT materials that utilize wood CLT. By laying them in material yards or storage areas, a work space that facilitates the movement of vehicles and heavy machinery can be established while protecting the ground. They can be laid only in necessary locations, and relocation or repurposing in accordance with construction progress is also possible. The 5×10 panel weighs approximately 230 kg, and the 5×20 panel weighs about 460 kg, making them lightweight and easy to install and remove even with small machinery. After use, they can also be utilized as temporary roads, access routes, or heavy machinery work yards. Additionally, they offer unique benefits of wood, such as glare reduction, noise suppression, and CO2 fixation. As a registered technology with the Ministry of Land, Infrastructure, Transport and Tourism under NETIS "TH-250021-A," these wooden mats can also be used for environmental improvement in material yards and innovative public works.

Features: ● Equipped with Intel Core Processor (Series 3) ● Onboard LPDDR5 memory: up to 24GB ● Onboard UFS storage: up to 256GB ● 2.5GbE (2.5 Gigabit Ethernet): 1 port ● HDMI 2.1 (TMDS): 1 port ● USB 3.2 Type-A: 3 ports ● 10-pin GPIO: 1 port ● Power input: 12V DC * This model does not include an operating system.

Features: ●CPU: Intel Core Processor (Series 3) ●Onboard Memory: Onboard LPDDR5 (up to 48GB) ●Onboard Storage: Onboard UFS (up to 256GB) ●LAN: 2.5GbE ×2 (Intel Ethernet Controller I226-IT) ●USB: USB 3.2 Type-A ×2, USB 3.2 Gen 2x2 Type-C ×1 ●GPIO: 40-pin GPIO ×1 ●Video Output: HDMI 2.1 (TMDS) ×2, DP 1.4a (via USB Type-C) ●Serial Port: RS-232/422/485 (10-pin header) ×2 ●Expansion Slots: M.2 2230 E-Key ×1, M.2 2280 M-Key ×1, M.2 2242 M-Key ×1 ●Security: TPM 2.0 ●Power Input: DC 12–24V input

Features: ● Equipped with Intel Core Processor (Series 3) ● Onboard LPDDR5 memory: up to 48GB ● Onboard UFS storage: up to 256GB ● 2.5GbE (Intel Ethernet Controller I226-IT): 2 ports ● USB 3.2 Type-A: 2 ports ● USB 3.2 Gen 2x2 Type-C: 1 port ● 40-pin GPIO: 1 port ● HDMI 2.1 (TMDS): 2 ports ● DisplayPort 1.4a: via USB Type-C ×1 ● RS-232/422/485 serial ports: 2 ports ● M.2 2230 E-Key: 1 slot ● M.2 2280 M-Key: 1 slot ● M.2 2242 M-Key: 1 slot ● Equipped with TPM 2.0 (Trusted Platform Module) ● Input power: DC 12–24V * This is a model without an operating system.

Metal cracks are one of the concerns in equipment maintenance operations. Conventional welding repair methods can alter the base material around the crack due to heat, leading to residual stress and deformation, which always carries the risk of "crack recurrence" or "secondary damage." Hinode Water Supply Equipment Co., Ltd.'s "Mechanical Stitching Method" is a new technique that allows for metal crack repair without the application of heat. By using special bolts and reinforcement plates, the crack is physically removed without affecting the base material at all. Repairs can be made even in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. For more details, please contact us or download the catalog.