From providing information on forwarding and callback times to ensuring that customers and business partners are not kept waiting with phone responses tailored to the situation.
Are you unable to answer the phone, resulting in delayed callbacks, or does it take longer than expected to connect calls to the person in charge? However, keeping customers or business partners waiting for a long time can lead to a decrease in customer satisfaction. With My Team108, not only can we receive calls and report the details, but we also offer flexible phone handling tailored to the situation of the person in charge. 【Examples of responses to avoid keeping customers waiting】 - Confirm the purpose of the call and then transfer it directly to the person in charge. - If the person in charge is unavailable, provide specific times such as "I will call you back in 5 minutes" or "I will call you back after 2 PM." - Adjust the response method according to the schedule, such as "I will call you back after 3 PM as I am currently in a meeting" or "I will be out until around 1 PM..." - If the person in charge can take the call, smoothly connect them; if not, communicate when they will be able to return the call. My Team108 supports smooth customer interactions with flexible responses like a secretary.
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basic information
【Our Features】 - Operators are full-time employees and certified holders (Secretary Certification + Telephone Response Skill Certification) who have received more than six months of education and training. - Can communicate return times according to the schedule. - Reporting of incoming call content can be done via Slack, Chatwork, LINE, LINEWORKS, Google Chat, and Microsoft Teams, in addition to email. - Privacy Mark obtained.
Price information
You can use it as a custom-made service. We will provide a quote tailored to your preferences, so please feel free to contact us.
Delivery Time
P3
※Delivery times may vary depending on the quantity of the manual. Please feel free to contact us.
Applications/Examples of results
We are utilized by small and medium-sized enterprises, individual business owners, and professionals who want to prioritize their interactions with clients and customers. Small-scale call center and telephone answering service. <Usage Plans> Personal Plan: From 15,000 yen per month (excluding tax) Standard Plan: From 30,000 yen per month (excluding tax) Bilingual Personal Plan: From 15,000 yen per month (excluding tax) *For more details, please feel free to contact us.
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Company information
Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.
![Significant improvements in work efficiency and storage efficiency! [Consulting Case]](https://image.mono.ipros.com/public/product/image/6ce/2000516905/IPROS76073972859944983479.png?w=280&h=280)
