Free consultation for the inheritance of medication guidance know-how and elimination of personalization for pharmacies.
If the veteran quits, who will be able to do that job?
We visualize the expertise of veteran pharmacists to support the maintenance of quality in organized medication guidance.
In the pharmacy industry, it is important to inherit the advanced knowledge and judgment criteria of veteran pharmacists in order to provide appropriate medication guidance tailored to each patient. However, the "personalization" that relies on individual experience carries the risk of causing variations in guidance content due to the fluidity of personnel. Our free consultation supports the creation of a system that organizes and standardizes the tacit knowledge from the field, enabling the entire organization to provide stable medication guidance. 【Usage Scenarios】 - Visualization of the medication guidance process and judgment criteria of veteran pharmacists - Standardization of operational procedures and explanation content among staff - Establishment of an efficient training and on-the-job training (OJT) system for young pharmacists - Improvement and efficiency of business flow in stores 【Effects of Implementation】 - Stabilization of medication guidance quality that does not rely on individual experience - Early empowerment of young staff and optimization of training costs - Stabilization of store operations by eliminating the personalization of tasks
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basic information
【Features】 - Support for visualizing the implicit knowledge and judgment know-how of veterans - Standardization of work procedures and judgment criteria - Improvement of OJT and development of educational programs for young employees - Prioritization of on-site improvements and creation of systems - Free initial consultation available online 【Our Strengths】 Through our business ecosystem 'exbridge', we explore and introduce the most suitable experts and solution partners tailored to management challenges. We provide quick and efficient support utilizing our network, from solving on-site issues to organizational development.
Price information
First consultation is free. You can discuss the organization of on-site issues and directions for improvement. If you wish for specific consulting or implementation support, we will provide an individual estimate after confirming the scope and content.
Delivery Time
※The consultation schedule will be adjusted after your inquiry. The start date and duration of support will vary depending on the content.
Applications/Examples of results
【Intended Uses】 - Transmission of technology and skills in preparation for the retirement of experienced employees - Standardization of manufacturing processes that depend on specific personnel - Review of education and on-the-job training (OJT) systems for young workers - Sharing of equipment maintenance and abnormal response know-how - Reduction of variability in work quality - Organizational human resource development through the visualization of technology and skills 【Example Target Industries】 Manufacturing industries such as machinery, metal processing, automotive parts, electrical and electronics, chemicals, and food. 【Utilization Image】 We will listen to the challenges on-site, identify key skills, organize tacit knowledge, standardize work processes, and review the education system, considering priority improvement themes to address. *The above are intended uses and do not indicate actual implementation results for specific companies.
Line up（5）
| Model number | overview |
|---|---|
| Support for the visualization of skills and techniques | Organize the tacit knowledge such as experience, intuition, and judgment criteria possessed by skilled individuals, and support the visualization of techniques and skills. In preparation for the retirement of veteran employees, we will consider creating a system for sharing know-how within the organization. |
| Support for standardization of work procedures and preparation of manuals. | Organize the different work procedures and criteria for judgment depending on the person in charge, and support standardization. Through the development of work manuals and educational materials, we aim to reduce quality variation and dependence on specific employees for tasks. |
| Support for young talent development and OJT improvement | Organize the challenges of developing young employees and support improvements in OJT methods and the education system. Clarify the content, order, and methods for confirming proficiency, leading to a systematic acquisition of skills. |
| Skills transfer for equipment maintenance and troubleshooting. | Organizing the expertise and judgment know-how of skilled personnel regarding equipment maintenance and response to abnormal occurrences. We support the establishment of a maintenance system that does not rely on specific individuals by sharing inspection procedures, methods for identifying abnormalities, and response strategies. |
| Diagnosis and improvement consultation for the personalization of manufacturing sites. | A free initial consultation to hear about issues related to task and technology transfer that are becoming dependent on specific individuals in the manufacturing site. We will organize the priorities for improvement, the approach to skill transfer, and the direction for standardizing work and developing personnel. |
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Company information
Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.
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