34. Designing forms to improve inquiry quality
Increase quality without reducing quantity. We will design a "strong inquiry form" that provides the information needed for sales to take action.
Even if the number of inquiries increases, if the content is shallow, the conditions are unclear, or there are many mismatches, only the sales effort increases without leading to results. In B2B inquiries in the manufacturing industry, there is essential information that should be gathered, such as "application," "specifications," "quantity," "desired delivery date," "consideration period," and "comparison situation." However, many forms either have too few input fields, leading to a lot of rework, or too many, resulting in increased drop-off rates. This service optimizes the input fields, options, flow stages, and automatic replies to collect the necessary information for sales without increasing the psychological burden on customers, thereby balancing both "the number of inquiries" and "the quality of inquiries." ▼ For these concerns: - The inquiry content is shallow, requiring a redo of the hearing each time. - There are many mismatches, and sales are becoming exhausted. - Only the price is asked, leading to a dead end (losing in comparisons or being a mere curiosity). - The form is long, resulting in many drop-offs. - Replies are delayed, allowing competitors to get ahead. *Please share the current form URL (or list of items). We will identify the causes of drop-offs and mismatches.
- Company:アンドワン 本社、東京支社、川崎営業所
- Price:Other