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Customer Management System Product List and Ranking from 45 Manufacturers, Suppliers and Companies | IPROS GMS

Last Updated： Aggregation Period:Oct 14, 2026～Nov 10, 2026
This ranking is based on the number of page views on our site.

Customer Management System Manufacturer, Suppliers and Company Rankings

Last Updated： Aggregation Period:Oct 14, 2026～Nov 10, 2026
This ranking is based on the number of page views on our site.

  1. シンキングリード 東京本社、大分オフィス Tokyo//software
  2. ソフトブレーン 東京本社 Tokyo//IT/Telecommunications
  3. 電算インフォメーション Shizuoka//software
  4. 4 リーバル Tokyo//software
  5. 5 コミニス Saitama//others
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Customer Management System Product ranking

Last Updated： Aggregation Period:Oct 14, 2026～Nov 10, 2026
This ranking is based on the number of page views on our site.

  1. [Case Study] Kenpachi Industries - Transforming Personalized Sales and Maintenance Information into Organizational Assets - シンキングリード 東京本社、大分オフィス
  2. [CRM Implementation Case] F-RevoCRM シンキングリード 東京本社、大分オフィス
  3. Customer Management System 'F-RevoCRM' <Key Points for Successful Implementation> シンキングリード 東京本社、大分オフィス
  4. Case Study of F-RevoCRM Implementation in the Food Industry | Sales Efficiency Improvement シンキングリード 東京本社、大分オフィス
  5. 4 [CRM Utilization Case] F-RevoCRM シンキングリード 東京本社、大分オフィス

Customer Management System Product List

61～90 item / All 98 items

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Utilizing F-RevoCRM Customer Portal in Manufacturing and Maintenance Industries

Utilizing F-RevoCRM Customer Portal in Manufacturing and Maintenance Industries

By using F-RevoCRM × Customer Portal, maintenance information can be consolidated online.

The customer portal feature of F-RevoCRM automatically generates a dedicated website for customers. By combining F-RevoCRM with the customer portal, it becomes possible to provide necessary information on a customer-specific website, enabling smooth information sharing with maintenance contractors and agents. This digitizes traditional communication methods like phone calls and faxes, achieving efficient responses. Contractors can access the information they need 24/7, allowing them to receive support without being constrained by time. The customer portal feature of F-RevoCRM offers free licenses for customer portal users, allowing for cost reduction! Companies can enhance the efficiency and quality of customer interactions, thereby increasing customer satisfaction.

  • SFA/Sales Support System
  • Other services
  • Customer Management System

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[Case Study] Kenpachi Industries - Transforming Personalized Sales and Maintenance Information into Organizational Assets -

[Case Study] Kenpachi Industries - Transforming Personalized Sales and Maintenance Information into Organizational Assets -

Sales and service share the same customer information. A system is in place to ensure that responses can be handed over even if the representative changes.

We would like to introduce a case where Kanpachi Sangyo Co., Ltd., which handles everything from the design and construction of kitchen equipment to maintenance, has implemented 'F-RevoCRM.' The system has been revamped to allow sales and maintenance information, which was previously dependent on veteran employees, to be shared across departments. This has enabled a smooth handover based on past response histories, even when personnel changes occur. The ability to flexibly reflect the company's unique sales processes was also a key factor in the decision to implement this system. We have prepared a PDF document summarizing the background and effects of the implementation. Please download it from the related catalog to view it.

  • SFA/Sales Support System
  • Other kitchen equipment and products
  • Customer Management System

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[CRM Success Case] Japan Computer Co., Ltd.

[CRM Success Case] Japan Computer Co., Ltd.

Introducing a case study on breaking away from managing over 10,000 lines in Excel and centralizing sales and support management!

We would like to introduce a case study of the implementation of "F-RevoCRM" at Nippon Computer Co., Ltd. The company was managing customer information using Excel files saved in a shared folder, but as the data exceeded 10,000 rows, the performance issues became noticeable. After the implementation, they started with managing customer companies, project management, and activity management, achieving visibility in sales progress. They are now expanding its use to support operations as well. [What you can learn from this article] ■ The background of moving away from Excel management with over 10,000 rows ■ Reasons for choosing F-RevoCRM and comparison points with Salesforce ■ "Essential perspectives" to consider when selecting tools ■ Operational strategies for maintaining stable operation of F-RevoCRM for 10 years ■ Examples of customizations utilizing the flexibility of F-RevoCRM *You can view the detailed content of the article through the related links. For more information, please download the PDF or feel free to contact us.

  • SFA/Sales Support System
  • Customer Management System

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How to Choose a CRM Tool That Won't Fail: 4 Key Points to Consider Before Implementation

How to Choose a CRM Tool That Won't Fail: 4 Key Points to Consider Before Implementation

What is a CRM tool? Introducing the key to success: selecting with a clear purpose.

Are you considering the introduction of a CRM tool but unsure "which one to choose"? In this article, we will clearly explain four important points to check in advance to determine the most suitable CRM tool for your company. *You can view the detailed content of the article through the related link. For more information, please download the PDF or feel free to contact us.*

  • SFA/Sales Support System
  • Customer Management System

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How to Utilize CRM to Streamline BtoB Sales | Management Methods for Customers, Projects, and Daily Reports

How to Utilize CRM to Streamline BtoB Sales | Management Methods for Customers, Projects, and Daily Reports

A detailed explanation of the standard configuration of CRM for BtoB sales and its contents!

In BtoB sales, you must simultaneously manage many tasks every day, such as lead acquisition, customer management, checking project progress, creating estimates, recording activities, and submitting daily reports. When managing these tasks separately with Excel or paper, information can become dispersed, leading to missed follow-ups or unnecessary time spent on understanding the situation. Even if you have heard that "implementing a CRM can improve efficiency," many may find it difficult to specifically imagine how it would benefit their own sales operations. In this article, we will use the module structure of F-RevoCRM as an example to concretely introduce how it can be utilized in the sales field. Please try to relate it to your own sales activities and find points where you think, "This could be useful." *For detailed content of the article, you can view it through the related links. For more information, please download the PDF or feel free to contact us.

  • SFA/Sales Support System
  • Customer Management System

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Optimize your sales strategy with data utilization! How to leverage CRM to support decision-making.

Optimize your sales strategy with data utilization! How to leverage CRM to support decision-making.

Explaining the three steps to achieve data-driven decision-making!

In sales activities, "which customer to approach, at what timing, and with what kind of proposal" is a crucial factor that influences the closing rate. However, in actual practice, many decisions rely on the experience and intuition of individual sales representatives, and there are often cases where appropriate approaches are not standardized. Many companies face challenges such as "only specific sales representatives are achieving high results" and "customer information is not shared between departments, leading to delayed proposals." In such situations, it becomes difficult for the organization as a whole to grow, which may lead to a decline in competitiveness. So, how can we optimize sales strategies and achieve reproducible results? The key lies in "decision-making through data utilization." *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

  • Other information systems
  • Customer Management System

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Enhancing user management in CRM! What are the permission settings of F-RevoCRM?

Enhancing user management in CRM! What are the permission settings of F-RevoCRM?

Explanation of two points: "Prevention of information leakage risks" and "Strengthening internal controls and security"!

When implementing a CRM, the first challenge you face is "who to show what information to," which pertains to user management. If you operate with ambiguous permission settings, risks such as information leaks, disruptions in internal controls, and dependency on specific personnel may arise, potentially rendering your CRM counterproductive. To prevent these risks, appropriate permission settings are essential. With F-RevoCRM, you can achieve both safety and convenience through role-based permission settings and hierarchical management, allowing the entire team to utilize the CRM with confidence. *For more details, you can view the related links. Please feel free to contact us for more information.*

  • Other information systems
  • Customer Management System

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[CRM Implementation Case Studies] A Collection of Successful Examples of Business Efficiency Improvement and Customer Satisfaction Enhancement in Companies

[CRM Implementation Case Studies] A Collection of Successful Examples of Business Efficiency Improvement and Customer Satisfaction Enhancement in Companies

Introducing case studies from six companies across various industries, including sales support, home healthcare, and tutoring operations!

Introducing success stories of companies that have implemented F-RevoCRM. We will provide a detailed explanation of the implementation purposes and the effects of measures across various industries, including sales support, home healthcare, tutoring operations, corporate sales, building maintenance, inquiry management, nursing care product business, and repair request management. *For more detailed information, please refer to the related links. Feel free to contact us for more details.

  • Other information systems
  • Customer Management System

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[CRM Utilization Case] F-RevoCRM

[CRM Utilization Case] F-RevoCRM

Eliminating the personalization of sales! Examples of specific measures to visualize processes with CRM.

We will introduce a case study on visualizing the sales process using F-RevoCRM. To prevent the personalization of sales and to visualize the process, the use of digital tools is essential. By implementing F-RevoCRM, we have improved the quality of sales activities and can now centrally manage customer information, negotiation history, and response status in real-time. [Challenges] - Personalization of sales - Lack of information sharing within the team *For more details, please refer to the related links or feel free to contact us.

  • Production Management System
  • SFA/Sales Support System
  • Customer Management System

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[CRM Implementation Case] F-RevoCRM Cloud

[CRM Implementation Case] F-RevoCRM Cloud

[CRM Implementation Case] Aiming to Achieve Customer Satisfaction and Employee Satisfaction! Introducing this case study.

We would like to introduce a case study on the implementation of "F-RevoCRM Cloud" aimed at achieving customer satisfaction and employee satisfaction. Although we started using it, we were unsure about how to establish it within the company and how to integrate it into specific operations. In this case study, we utilized a customer management system that allows for centralized management of customer-related information, such as sales (projects), marketing, inquiries, and sales management, by linking customer information. We provided support through a collaborative customer service approach, assisting with everything from setup methods to operational rules. [Challenges] ■ Although we started using it, we are unsure how to establish it within the company and integrate it into specific operations. ■ We would like support for full-scale operation. *For more details, please refer to the related links or feel free to contact us.

  • Production Management System
  • SFA/Sales Support System
  • Customer Management System

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[CRM Implementation Case] F-RevoCRM

[CRM Implementation Case] F-RevoCRM

Reduced administrative work hours by about one-third! A case study on implementing CRM to streamline customer management in a tutoring school.

We would like to introduce a case where administrative work hours were reduced to about one-third. Traditionally, the burden of administrative tasks related to mailing invoices and class reports to parents, as well as classroom management and matching instructors with students, posed challenges. In this case, we implemented F-RevoCRM, which allows the system to adapt to the existing operations of the tutoring center without changing its management. By enabling online sharing of invoices and class reports on the customer portal, we streamlined operations and reduced costs associated with mailing expenses. [Results of Implementation] ■ Reduced administrative work hours to about one-third ■ Reduced mailing costs through online sharing of invoices and class reports *For more details, please refer to the related links or feel free to contact us.

  • SFA/Sales Support System
  • Database
  • Document and Data Management
  • Customer Management System

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Customer Management System 'F-RevoCRM' <Key Points for Successful Implementation>

Customer Management System 'F-RevoCRM' <Key Points for Successful Implementation>

Prevent project failure! Key decision points for successful CRM/SFA implementation.

"F-RevoCRM" is an open-source customer management system that can balance the realities of the internal sales organization with the perspectives of the market and customers. It supports the operation and implementation planning of systems that achieve both sales efficiency and enhanced customer value. Standard features are available without restrictions and include functionalities for marketing, customer management, and sales support. 【Features】 ■ Available without restrictions on standard features ■ Achieves both sales efficiency and enhanced customer value ■ One-month free trial available *For more details, please feel free to contact us.

  • SFA/Sales Support System
  • Customer Management System

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Customer Management System 'F-RevoCRM' | The Future of "Customer Relationships"

Customer Management System 'F-RevoCRM' | The Future of "Customer Relationships"

Considering the history of CRM, the future of "customer relationships." A customer management system that centrally manages customer information across the entire company.

"F-RevoCRM" is an open-source customer management system that serves not only as a repository and management tool for information but also as a blueprint for the relationship between companies and customers. With the evolution of no-code and low-code solutions, field personnel can customize items and screens to fit their business needs without IT knowledge, allowing it to be utilized as a "nurturing CRM" tailored to on-site challenges. It enables the sharing of customer information across the entire company, spanning departments such as marketing, sales, customer support, and administration, facilitating consistent customer interactions and interdepartmental collaboration. A one-month free trial is available, with no restrictions on standard features. [Features] - Customization according to business needs with no-code and low-code support - Sharing and utilizing customer information across the company to achieve interdepartmental collaboration - One-month free trial available (no restrictions on standard features) *For more details, please refer to the related links or feel free to contact us.

  • SFA/Sales Support System
  • Customer Management System

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Customer Feedback vol.1

Customer Feedback vol.1

Understand the number of visits and the time spent on the floor! We will introduce customer feedback.

Here are comments from customers who have introduced "Vehicle Vision for car dealership." Even with new customers, we can call them by name, allowing us to respond with greater familiarity. Additionally, since the service remains consistent regardless of which staff member is assisting, customer reactions have changed with surprise. [Effects of Implementation (Excerpt)] ■ We can respond with greater familiarity. ■ When using information obtained from the customer management system during conversations, customer reactions are noticeably different. ■ Sales assistants and front staff cover the timing when a customer is alone. ■ Complaints from existing service customers have dropped to nearly zero. *For more details, please refer to the PDF document or feel free to contact us.

  • Other information systems
  • Customer Management System

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Customer Management System for Personal Trainers

Customer Management System for Personal Trainers

It is a system for managing training menus for each customer.

This is a system for personal trainers to create and manage training menus for their clients (trainees). The training menus created for each individual client can also be printed and handed over. In the gym plan, companies that operate gyms where personal training is available can manage member check-ins and check-outs, trainer schedules, client training menu management, and distribute newsletters.

  • Other services
  • Customer Management System

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Customer Management System

Customer Management System

To facilitate smooth management within the company, why not make the management system web-based?

We would like to introduce the "Customer Management System" handled by Management Resources. This system covers the functions of a sales support system (SFA) such as customer and project management, as well as the entire process of sales management and customer response, including the creation of estimates, order management, and invoicing. Additionally, while there are many features available, you can select only the necessary functions to match your actual business needs and start simply. 【Features】 ■ Integrated "Customer Management" and "Business Management" capabilities ■ Easy management of sales progress ■ User-friendly interface ■ Data collection linked to various business items ■ Easy to check team activities *For more details, please refer to the related links or PDF materials, or feel free to contact us.

  • Other operation management software
  • Customer Management System

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Design-focused service "SMILE DESIGN"

Design-focused service "SMILE DESIGN"

Achieving comprehensive problem-solving! We shape and deliver your individuality with "design that polishes your uniqueness."

"SMILE DESIGN" is a total design partner that implements the "thoughts" of small and medium-sized enterprises into society. In a world that continues to change rapidly, there are thoughts that should remain important and unchanged. The ability to respond quickly to the ever-changing needs of the times. We want to walk together as a total design partner to maintain this balance. [Achievements] ■ Creation of a new logo for a plumbing business ■ Greeting Card *For more details, please refer to the related links or feel free to contact us.

  • Other contract services
  • Customer Management System

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Reservation, sales, and customer unified management system "God Response Series"

Reservation, sales, and customer unified management system "God Response Series"

Reservation data and invoices can be converted into forms and PDFs! This allows for more detailed services to be provided.

The "God Response Series" is a centralized management system that connects all data from reservations to sales with customers. By leaving notes for customers who visit, it allows for sharing among staff. Reservation data and invoices can be easily saved and printed by converting them into forms or PDFs. Additionally, by aggregating and analyzing reservation and sales data, strategies can be developed from that data, and it can be visualized in graphs, allowing for quick understanding of necessary information at a glance. [Features] - Allows for sharing among staff by leaving notes for customers who visit. - By reviewing important notes of past customers, more detailed services can be provided. - Easy saving and printing of reservation data and invoices by converting them into forms or PDFs. - Multiple staff members can check reservation data simultaneously. *For more details, please refer to the PDF materials or feel free to contact us.

  • Document and Data Management
  • Customer Management System

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Customer Management System "Divine Response - Ryotei -"

Customer Management System "Divine Response - Ryotei -"

Share customer ledgers! Identify valuable customers from sales information and provide special treatment for repeat customers.

"God Response - Ryotei -" is a customer management system that allows you to check the reservation status of multiple locations anytime and anywhere through the cloud. Customer information can be shared among all staff based on past visit history (menu preferences, drinking habits, likes and dislikes of ingredients, companions, characteristics, etc.). It helps identify valuable customers from sales data and provides special treatment for repeat customers. Proactive sales are possible through advance banquet notifications based on records of customer celebrations and memorial services. 【Three Systems】 ■ Customer Management: Information shared by department through cloud technology ■ Reservation Management: Accessible anywhere, including change history ■ Sales Management: Sales analysis by dish and by customer is possible *For more details, please refer to the related links or feel free to contact us.

  • Document and Data Management
  • Customer Management System

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Customer Management System "Divine Response - Hotels and Inns -"

Customer Management System "Divine Response - Hotels and Inns -"

Thorough management of repeat customers and collaboration with the kitchen! Compatible with Windows, Mac, and tablets.

"God Response - Hotels and Inns" is a customer management system that allows you to check reservation status anytime and anywhere through the cloud. It is compatible with Windows, Mac, and tablets. The status of the rooms is clear at a glance, and it can be linked with various site controllers. With thorough management of repeat customers, it ensures collaboration with the kitchen, and even new staff in customer service can provide detailed and attentive service. 【Four Features】 ■ Reservation Management ■ Front Desk Accounting ■ Customer Management ■ Sales Analysis *For more details, please refer to the related links or feel free to contact us.

  • Document and Data Management
  • Customer Management System

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Presenting manga materials! Facial recognition customer management 'Kao de Wakaru'

Presenting manga materials! Facial recognition customer management 'Kao de Wakaru'

Even with a mask on, identification is possible! Easily manage customer information through facial recognition using photos.

This booklet provides an easy-to-understand explanation of the various features of the user facial recognition app "Kao de Wakaru" through manga. It includes detailed information on features such as a wealth of customer information items, high-precision facial recognition, a simple user experience, and a comprehensive support system. This booklet serves as a useful reference when considering implementation. We encourage you to read it and make use of it. 【Features of Kao de Wakaru】 ■ Abundant customer information items ■ Reliable item management ■ High-precision facial recognition ■ Simple user experience ■ Compatible with any device ■ Comprehensive support system *For more details, please refer to the PDF document or feel free to contact us.

  • Embedded applications for mobile phones and PDAs
  • Customer Management System

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Customer management system for after-sales service *Free webinar and case materials

Customer management system for after-sales service *Free webinar and case materials

Eliminate "waste" in manufacturing! Free case studies on business efficiency DX! Contributing to interdepartmental collaboration and maximizing profits. Demos are also available.

The customer management system for after-sales service, "e-Sales Manager Remix Service Edition," is a tool that allows for centralized management of information necessary for maintenance, such as customer information and equipment details. You can quickly search for information and report from your smartphone, share information in real-time, and strengthen collaboration between service engineers and locations. 【Solutions to these concerns】 ■ Inability to thoroughly replace or update delivered equipment, negatively impacting performance ■ Incomplete tasks while out, requiring a return to the office ■ Uncertainty about whom to consult for maintenance records of delivered equipment * We are currently offering a free "Product Introduction Document" and a detailed "White Paper" with case studies. You can view them immediately from “PDF Download.” * Demos are also available. Please feel free to contact us for more details. ★ We will hold a free webinar on CRM utilization techniques on Wednesday, September 11. For details and registration, please see the link below.

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Points to consider when implementing a customer management system.

Points to consider when implementing a customer management system.

We will introduce whether the source of acquisition can be clearly classified in customer management, as well as whether it is possible to record and visualize behavior history!

Customer management systems have come to be considered essential in the field of marketing. There are various requests from different companies regarding customer management systems. In this context, I have summarized the points to consider when introducing a customer management system that can lead to improved marketing effectiveness and increased sales. *For detailed content of the article, please refer to the related links. For more information, feel free to contact us.*

  • Other production management systems
  • Customer Management System

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[Construction Industry] Development and Implementation of Cost Estimation Management, Order Management, and Customer Management Systems

[Construction Industry] Development and Implementation of Cost Estimation Management, Order Management, and Customer Management Systems

Break free from the unstable management of "rough estimates"! Introduce a customer management system to understand the status of customers.

We would like to introduce a case where our developed system was implemented at O Construction Company. The company faced challenges such as being overwhelmed with administrative tasks like ordering and payments, which took away time for interacting with customers, and a desire to reduce complaints from clients. After the introduction of our customer management system and other tools, they were able to manage sales activities and construction progress, allowing for appropriate reporting to customers and suitable advice to be given to the responsible personnel. [Challenges] ■ Not knowing the profit until the construction is completed ■ Being overwhelmed with administrative tasks like ordering and payments, which takes time away from customers ■ Wanting to reduce complaints from clients ■ Aiming for home building and after-sales service that can lead to referrals *For more details, please refer to the related links or feel free to contact us.

  • Other core systems
  • Customer Management System

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After Inside Sales System

After Inside Sales System

It is important to gain customer satisfaction, excitement, and trust! Customer creation integration system after delivery.

We would like to introduce our "After Inside Sales System." This system enables homeowners who have become sympathetic (OB customers) to not only provide referrals but also to cooperate in sales and disseminate information, thereby taking on inside sales (non-face-to-face sales for companies) to potential customers. It is an integrated system for customer creation after handover. It is a system where customers actively discover and nurture potential clients. 【Effects】 ■ Customers contribute to sales ■ More than 70% of potential clients come from referrals and reputation ■ The local reputation increases and trust is built ■ As a result, the company continues to grow and develop *For more details, please refer to the PDF materials or feel free to contact us.

  • Integrated operation management
  • Customer Management System

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Customer Feedback: Ibuki Industrial Company <Manufacturing Industry>

Customer Feedback: Ibuki Industrial Company <Manufacturing Industry>

Introducing feedback from our clients for whom we developed FileMaker!

We would like to introduce some feedback we received when we developed a FileMaker system for Ibuki Industrial Co., Ltd. "We were able to create a system compatible with the two-dimensional codes that our parent company had implemented." "The initial migration from several years' worth of past databases went smoothly, allowing for effective use of the data," was well received. "Although there were initial implementation costs, I felt it was inexpensive compared to the cost of constantly employing an office worker," was another comment we received. [Content] ■ What issues were you struggling with before contacting us? ■ Did you have any concerns or dissatisfaction before receiving similar services? ■ Please tell us why you chose to trust Smile Face. ■ What effects have you experienced from actually using the service? *For more details, please refer to the related links or feel free to contact us.

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[Customer Feedback] Kowa Engineering Co., Ltd. <Contract Development>

[Customer Feedback] Kowa Engineering Co., Ltd. <Contract Development>

Introducing feedback from our clients for whom we developed FileMaker!

We would like to share feedback from our work on "FileMaker development" for Kōwa Engineering Co., Ltd. "The previously complicated work schedule entries have become very simple and easy, allowing new employees to fill them out without mistakes," was a positive comment we received. Additionally, we heard, "Since it is now linked to paid leave and payroll calculations, management has become easier and much more efficient." [Content] ■ What issues were you facing before requesting our services? ■ Did you have any concerns or dissatisfaction before receiving similar services? ■ Please tell us why you chose to trust Smile Face. ■ What effects have you experienced from actually using our services? *For more details, please refer to the related links or feel free to contact us.

  • Other services
  • Customer Management System

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[Apotta Case Study] Understand Real Voices with Surveys that Offer Benefits

[Apotta Case Study] Understand Real Voices with Surveys that Offer Benefits

Improving sales quality! You can centrally manage the information you want to ask customers with data!

We would like to introduce a case where we were able to understand the genuine voices of our customers through a survey with incentives. There were concerns about not being able to grasp whether there were any issues with customer interactions by stores and employees, and that the majority of customers were not responding to surveys, making it difficult to determine if satisfactory business negotiations were taking place. In response, we implemented "apotta." With automatic sending, we can request web surveys from customers without missing anyone, allowing us to utilize their feedback for store operations and training. 【Features of apotta】 ■ Streamlining customer attraction and sales through reservation DX ■ All-in-one functions suitable for the real estate and construction industries - Calendar reservations - Remote business negotiations - Survey creation - Automatic sending of electronic gifts *For more details, please refer to the PDF materials or feel free to contact us.

  • Internal Control and Operational Management
  • Other operation management software
  • Customer Management System

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Optimization of Customer Management System for the Beauty Industry

Optimization of Customer Management System for the Beauty Industry

The team of small business consultants will improve the customer management system and support the enhancement of customer satisfaction and sales.

In the beauty industry, building ongoing relationships with customers is crucial, and optimizing customer management systems is essential. Effective customer management leads to understanding customer needs, providing appropriate services, and enhancing customer satisfaction. As a result, it contributes to an increase in repeat customers and improved sales. Our "Committed Team Small Business Consultant Advisory Service" analyzes your customer management system and proposes improvement measures. 【Usage Scenarios】 * Analysis of customer data * Understanding customer needs * Customer satisfaction surveys * Strategies for acquiring repeat customers * Sales improvement measures 【Effects of Implementation】 * Visualization of customer data * Deepening understanding of customers * Improvement in customer satisfaction * Increase in repeat customer rate * Boost in sales

  • Management consultant/Small business consultant
  • Customer Management System

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Don't you want to reduce complaints from customers?

Don't you want to reduce complaints from customers?

Introducing a case study on implementing a customer management system to understand customer situations and improve communication!

We would like to introduce the case of O Construction, which implemented a cost estimation and order management system to enable appropriate profit management and payment request management. The company was troubled by being overwhelmed with administrative tasks such as orders and payments, which took away time from interacting with customers. Therefore, we proposed the introduction of a cost estimation management, order management, and customer management system. By managing sales activities and the progress of construction, they were able to provide appropriate reports to customers and give suitable advice to the responsible personnel. [Issues Before System Implementation] ■ It was unclear how much profit there would be until the construction was completed. ■ Administrative tasks consumed time that could have been spent interacting with customers. ■ They wanted to reduce complaints from customers. ■ They aimed to create homes and provide after-sales service that would lead to referrals. *For more details, please refer to the related links or feel free to contact us.

  • Other information systems
  • Customer Management System

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