We have compiled a list of manufacturers, distributors, product information, reference prices, and rankings for Customer Management System.
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Customer Management System Product List and Ranking from 45 Manufacturers, Suppliers and Companies | IPROS GMS

Last Updated： Aggregation Period:Oct 14, 2026～Nov 10, 2026
This ranking is based on the number of page views on our site.

Customer Management System Manufacturer, Suppliers and Company Rankings

Last Updated： Aggregation Period:Oct 14, 2026～Nov 10, 2026
This ranking is based on the number of page views on our site.

  1. シンキングリード 東京本社、大分オフィス Tokyo//software
  2. ソフトブレーン 東京本社 Tokyo//IT/Telecommunications
  3. 電算インフォメーション Shizuoka//software
  4. 4 リーバル Tokyo//software
  5. 5 コミニス Saitama//others
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Customer Management System Product ranking

Last Updated： Aggregation Period:Oct 14, 2026～Nov 10, 2026
This ranking is based on the number of page views on our site.

  1. [Case Study] Kenpachi Industries - Transforming Personalized Sales and Maintenance Information into Organizational Assets - シンキングリード 東京本社、大分オフィス
  2. [CRM Implementation Case] F-RevoCRM シンキングリード 東京本社、大分オフィス
  3. Customer Management System 'F-RevoCRM' <Key Points for Successful Implementation> シンキングリード 東京本社、大分オフィス
  4. Case Study of F-RevoCRM Implementation in the Food Industry | Sales Efficiency Improvement シンキングリード 東京本社、大分オフィス
  5. 4 [CRM Utilization Case] F-RevoCRM シンキングリード 東京本社、大分オフィス

Customer Management System Product List

31～60 item / All 98 items

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Four Principles of CRM

Four Principles of CRM

By deepening the understanding of customers within the organization, we can build relationships with them and gain their trust!

I talked about the four principles of CRM, which were proposed in 1997. - Customers should be managed as important assets. - Customer profitability varies, and not all customers are equally desirable. - Customer needs, preferences, and behaviors are diverse. - By understanding customer motivations and profitability, companies can maximize customer value. CRM is not just a tool; it is a management strategy. It is utilized to deepen the understanding of customers. By deepening the understanding of customers within the organization, it becomes possible to build relationships with them, gain trust, and as a result, significantly contribute to sales and profits. *For more detailed information, you can view it through the related links. Please feel free to contact us for more details.

  • others
  • Customer Management System

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Commercial open-source customer management system 'SugarCRM'

Commercial open-source customer management system 'SugarCRM'

We share and analyze customer information in real time.

"SugarCRM" is a commercial open-source customer management system that provides high-quality customer engagement features (CRM) in an all-in-one solution for marketing, sales, and support departments. It has a proven track record as an alternative to traditional expensive CRM products, and its flexible customization capabilities allow it to continuously adapt to ever-changing needs. Please feel free to contact us if you have any inquiries. 【Features】 ■ Marketing management features ■ Sales management features ■ Customer support features ■ Groupware ■ System integration features, etc. *For more details, please download the PDF or feel free to contact us.

  • SFA/Sales Support System
  • CTI Support Center
  • Customer Management System

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Customer Management System

Customer Management System

We will help you build relationships between stores and customers.

We provide a customer management system that supports total customer management operations and sales promotion, from planning proposals for direct mail promotions to implementation and result reporting. - Our uniquely developed "Customer Management Program" allows for various extractions. - Security measures based on the Personal Information Protection Law are thoroughly in place. - We also manage memorial services with our "Memorial Service Management System," helping to capture demand for memorial services. Please feel free to contact us if you have any requests. 【Benefits】 ■ No need for data management ■ No need for a computer system ■ Clear costs ■ Customer analysis is possible ■ No need for DM work or shipping *For more details, please download the PDF or feel free to contact us.

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  • Customer Management System

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S Customer Management System (IT Subsidy 2025 Eligible IT Tool)

S Customer Management System (IT Subsidy 2025 Eligible IT Tool)

Reservation and customer management system that achieves efficient online customer acquisition.

Customer management system for salons With the S customer management system, reservations can be accepted 24/7. Maximize the potential of online customer attraction.

  • Other operation management software
  • Customer Management System

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Do you know? The mechanism by which food machinery manufacturers achieve results.

Do you know? The mechanism by which food machinery manufacturers achieve results.

Streamlining budget management and strengthening management! Creating proactive projects through key stakeholder engagement!

We will introduce a case study on building a sales mechanism when implementing "e-Sales Manager Remix" for a food machinery manufacturer. It is possible to concentrate activities on prospects with significant growth potential and maximize results. Information on the timing of customer machine replacements is consolidated in the customer strategy ledger, clarifying the targets for outreach. Additionally, the combination of sales information and social media promotes collaboration with other departments based on factual information. 【Benefits of Utilizing e-Sales Manager】 ■ Targeting existing customers ■ Creating proactive opportunities through key contact points ■ Collaboration between internal departments ■ Streamlining performance management and strengthening management *For more details, please refer to the PDF document or feel free to contact us.

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  • Server monitoring and network management tools
  • Customer Management System

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[Basic Knowledge Material] ChatGPT as an AI Partner

[Basic Knowledge Material] ChatGPT as an AI Partner

Tools and techniques to maximize sales results! A service that can generate responses.

In this document, we provide a clear introduction to ChatGPT, categorized by its uses, scenarios, and benefits. We include the general perception of AI, practical considerations, and points to note when using it for sales, along with practical examples of sales applications. We also provide a detailed explanation of the customer management and sales support system "e-Sales Manager." We encourage you to read it. [Contents (partial)] ■ What is Softbrain? ■ What is ChatGPT? ■ Is ChatGPT useful in sales activities? ■ General perceptions of AI and practical considerations ■ Principles of using ChatGPT for sales *For more details, please download the PDF or feel free to contact us.

  • Management Skills Seminar
  • EAI/ETL/WEB application server
  • Customer Management System

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What is on-premises? Points for comparison and selection with the cloud.

What is on-premises? Points for comparison and selection with the cloud.

A thorough explanation of the selection points for comparing CRM implementation with the cloud!

In the business field, customer management using CRM tools is becoming more common. CRM tools can be broadly divided into two types: on-premises and cloud-based. On-premises CRM refers to the type of CRM that is built and operated on the company's own servers. In contrast, the use of cloud services, where CRM is utilized on external servers, is currently advancing. In this article, we will thoroughly explain the comparison and selection points when implementing CRM in relation to the cloud. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*

  • Other information systems
  • Customer Management System

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5 Customer Management Systems! Explanation of Benefits and How to Choose!

5 Customer Management Systems! Explanation of Benefits and How to Choose!

Explaining the advantages and disadvantages of implementing a customer management system and how to choose one!

"I feel limited by customer management in Excel." "What customer management system should I choose?" This article addresses companies that have such concerns and questions by explaining the advantages and disadvantages of implementing a customer management system, as well as how to choose one. Additionally, we will introduce recommended customer management systems. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • Other information systems
  • Customer Management System

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What is a customer? An explanation of definitions and classification methods in sales and marketing.

What is a customer? An explanation of definitions and classification methods in sales and marketing.

Introduction to customer types, sales methods, and important considerations when interacting with them.

In sales and marketing, "customers" refer to individuals or companies that already have transactions with our company. This article will introduce the definition and classification of customers, as well as effective measures. Let's also look at the differences between similar terms such as "business partners" and "clients." *For more detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*

  • SFA/Sales Support System
  • Customer Management System

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After-sales service customer management system "esm service"

After-sales service customer management system "esm service"

Rich features that streamline after-sales services, such as operator assignment and IoT integration!

The "esm service" is a customer management system for after-sales service that promotes the efficiency of operations and maximizes revenue (LTV) in areas such as field service, maintenance, customer service, and sales departments. Automatic alerts are sent a few days before contract renewal dates or inspection dates. With precise approaches that leave no gaps, it builds strong relationships with customers. Additionally, it enables smooth real-time information sharing and communication regarding next scheduled appointments or requests to other departments during negotiations. 【Features】 ■ Alerts for renewal and maintenance periods to prevent oversights ■ Centralized management of delivery equipment and maintenance history for each customer ■ Real-time information checks via smartphone ■ Requests and information sharing across departments ■ Monitoring of equipment to detect abnormal conditions in advance *For more details, please download the PDF or feel free to contact us.

  • SFA/Sales Support System
  • Customer Management System

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[Case Study of Visualization Engine] Pal Co., Ltd.

[Case Study of Visualization Engine] Pal Co., Ltd.

We will work on a cross-sectional analysis of VOC from the NPS surveys collected from EC and stores, aiming to maximize LTV.

We would like to introduce a case where the "Visualization Engine" was implemented at Pal Co., Ltd., a major apparel manufacturer. The company was looking to start analyzing the VOC from NPS surveys conducted through their CRM tool, "Customer Rings," for customer management. By linking the response data with the customer data accumulated in "Customer Rings," they were able to integrate it into the system and compare and analyze by segment. By attaching customer information to the data, they could perform analyses from perspectives that could not be obtained from a single survey. [Challenges] - While gathering a vast amount of feedback through NPS, there were limitations to analysis by manual effort. - Due to changes in consumer behavior, there was a need to analyze VOC from both e-commerce and physical stores in a cross-sectional manner to grasp the "accurate picture" of customers. *For more details, please refer to the related links or feel free to contact us.

  • Business Intelligence and Data Analysis
  • Customer Management System

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[Development Achievements] IT School Customer Management System

[Development Achievements] IT School Customer Management System

Build a homepage and web customer management system using Laravel, PHP, and MySQL!

We would like to introduce our achievements in developing the "IT School Customer Management System." The goal is to customize and develop IT training courses to meet a wide variety of needs and manage student information. With the operation of the website and customer management system, customers can now promote themselves, leading to an increase in applications for IT training. Additionally, user management has become easier. 【Project Overview】 ■Challenges - Applications for IT training from customers were stagnating - There was a need to manage student information individually ■Solution - Built a website and web customer management system using Laravel, PHP, and MySQL *For more details, please download the PDF or feel free to contact us.

  • Other production management systems
  • Customer Management System

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Point Customer Management System Point Pro Lite Version

Point Customer Management System Point Pro Lite Version

It can be utilized in various industries from individual stores to multiple stores.

- This is a batch processing type customer management software that uses a memory card built into the point card reader, which can be imported into a computer. - It allows you to view detailed personal data of customers. While it is equipped with basic analytical functions, it is a popular No. 1 point customer management software that keeps the price low as a packaged software.

  • Other operation management software
  • Other services
  • Customer Management System

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Point Customer Management System Point Pro Ver.11

Point Customer Management System Point Pro Ver.11

It can be utilized in various industries, from small shops to large stores.

- It is a cloud-based customer management software that allows data management at the center, enabling access anytime and anywhere as long as there is a computer and an internet connection. - It is equipped with various analysis functions such as decile analysis and MF analysis, and it is possible to view detailed personal data of customers. - It is the number one customer management software in terms of analytical power, allowing for proactive customer management while keeping costs down.

  • Other operation management software
  • Other services
  • Customer Management System

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Check the caller before answering the phone + customer management "Denwaban DB"

Check the caller before answering the phone + customer management "Denwaban DB"

When there is an incoming call, record the caller's phone number and the date and time of the call! By freely recording the content of the call and responses, you can utilize it for sales records and marketing.

Have you ever missed a valuable phone call opportunity because you were briefly away from your seat when the phone rang? Also, if you had prior knowledge of the caller's number or name, and what you had discussed in the past before picking up the receiver, you could calmly answer the call after preparing a conversation scenario, right? Even if a different staff member attended to the customer, understanding the background allows for more tailored responses. Furthermore, if you could display a list of all the calls received, along with the date, time, and notes, you would be able to grasp past interactions and consider future sales strategies. The "Denwa Ban DB" solves such concerns. Main features: - Operates on Mac or Windows - Records the caller's phone number and the date and time of the call when there is an incoming call - Emails the call details to a specified address. If you designate a smartphone, you can also make callbacks while on the go - Allows you to take notes for each call. By freely recording the content of the call and the responses, you can utilize it for sales records and marketing - With the server version, data can be accessed from multiple clients, whether from Mac or Windows

  • Other information systems
  • Software (middle, driver, security, etc.)
  • Other CAD related software
  • Customer Management System

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Reservation and Customer Management System "Kouraku Biyori"

Reservation and Customer Management System "Kouraku Biyori"

Manage reservations without a handwritten ledger! A user-friendly system with an easy-to-read interface.

"Pleasant Outing Weather" is a reservation system designed for restaurants and tourist facilities that accept reservations from both individual and group customers. With the inputted reservations, you can easily generate a menu summary, eliminating the hassle of compiling and printing the menu. By systematizing operations, business efficiency significantly increases. 【Features】 ■ Manage reservations without handwritten ledgers ■ Low cost, making implementation easy ■ User-friendly interface with clear operations *For more details, please refer to the PDF document or feel free to contact us.

  • Other information systems
  • Other core systems
  • Integrated operation management
  • Customer Management System

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Support system for resort hotels and inns "Fully Booked Thank You"

Support system for resort hotels and inns "Fully Booked Thank You"

Easy-to-understand reservation and customer management operations! Comprehensive customer management that connects to tomorrow.

"Full House Thank You" is a system designed for accommodations such as inns and resort hotels that focus on customer management and provide services tailored to their guests. With a flexible room ledger screen similar to an in-house guide, it allows for original reservation settings that match the facility. You can easily register companion information, and the calendar is color-coded by seasonality, ensuring that you never miss your guests' special dates. 【Features】 ■ Flexible room ledger screen ■ Original reservation settings tailored to the facility ■ Calendar color-coded by seasonality ■ Never miss your guests' special dates ■ Easy registration of companion information *For more details, please refer to the PDF document or feel free to contact us.

  • Other information systems
  • Other core systems
  • Integrated operation management
  • Customer Management System

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System "Smart Photo Studio"

System "Smart Photo Studio"

Comprehensive customer management that connects to tomorrow! Smooth photo selection and order input.

"Smart Photo Studio" is a system equipped with comprehensive features that support the efficiency of photo studio operations. Customer management allows for easy searching of customer information, and you can quickly check reservation statuses. Additionally, it is a total system that supports photo selection and product ordering after the shoot. 【Features】 ■ Reservations ■ Customers ■ Photo Selection Ordering ■ Workflow ■ Operations Management ■ Master *For more details, please refer to the PDF document or feel free to contact us.

  • Other information systems
  • Other core systems
  • Integrated operation management
  • Customer Management System

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Customer Management System CRM × SFA = CRMis

Customer Management System CRM × SFA = CRMis

No customization needed, easy to implement with simple operations. Customer management + sales support. Reducing the loss of sales personnel returning to the office. Moving away from daily reports for the sake of daily reports.

"CRMis" is a cloud system equipped with customer management (CRM) and sales support (SFA) based on a central axis. With SFA, it visualizes sales activities and operations, enhancing sales capabilities and improving sales productivity. In CRM, it collects customer information, analyzes needs, and visualizes them, leveraging this for sales activities to drive revenue. It comes standard with a wide range of features, including customer management, unread management, and email notifications, all at a low cost. 【Features】 ■ A new concept that brings out the latent potential of the team ■ Solutions for reporting, communication, and consultation tailored to challenges ■ A wide range of features included as standard at a low cost ■ Centralized management of customer information in the cloud, enabling real-time information sharing across the organization ■ Creating a system that drives the organization, sharing desired objectives and goals with members *For more details, please refer to the PDF document or feel free to contact us.

  • project management
  • SFA/Sales Support System
  • Customer Management System

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Find Maker Inc. Business Introduction

Find Maker Inc. Business Introduction

Achieve business efficiency! We propose a system that transforms information into assets.

Find Maker Co., Ltd. will be a good partner in realizing our customers' dreams and getting closer to the image they aspire to, while enhancing trust, technology, and human capabilities. We will thoroughly listen to the various issues, challenges, strengths, and threats inherent in our customers' companies, and while untangling the complex interconnections, we will propose a system that can reinforce their weaknesses and leverage their strengths. 【Business Description】 ○ Sales of Find System For more details, please contact us or download the catalog.

  • Other embedded systems (software and hardware)
  • Other operation management software
  • Customer Management System

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White Paper Presentation: Understanding Business Call Recording Cloud in 3 Minutes

White Paper Presentation: Understanding Business Call Recording Cloud in 3 Minutes

A brief introduction to the office call recording system "Kaikura Call Recording."

Our service "Kaikura" includes the "Kaikura Call Recording" feature, which automatically records calls. We install a space-saving server within your company to automatically record calls. The recorded files are stored in the cloud, allowing you to search and play back recordings from a PC or smartphone browser, making it possible to check calls anytime and anywhere. This document provides a concise overview of "Kaikura Call Recording." [Contents] ■ What is the Shinka Call Recording Service? ■ Searching and Playing Back Call Recordings ■ Example Configuration ■ Supported Lines ■ Service Details ■ Verified Browsers *For more details, please refer to the PDF document or feel free to contact us.

  • Other network tools
  • Customer Management System

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Cloud-based customer management system 'ChaRMe'

Cloud-based customer management system 'ChaRMe'

Sales support through customer management! It is a cloud-based customer management system that materializes CRM.

"ChaRMe" is a cloud-based customer management system designed with the concept of "information sharing within the company." It allows real-time sharing of customer information managed on a server via the internet, between the headquarters and sales offices, as well as from remote locations. By sharing and managing information about customers and sales activities within the company, it prevents the personalization of work while also supporting daily sales activities. 【Features】 ■ No limit on the number of login IDs ■ Smartphone compatible for access anywhere ■ Customizable menus tailored to the person in charge *For more details, please download the PDF or feel free to contact us.

  • Production Management System
  • Customer Management System

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LINE Connect System "GEPPY"

LINE Connect System "GEPPY"

1-to-1 communication on LINE! You can expand LINE's features.

"GEPPY" is a system that connects existing data such as member information and purchase information, regardless of whether it is from LINE, e-commerce sites, or physical stores, enabling 1-to-1 communication tailored to the consumer's situation. By expanding the LINE corporate account, it allows for richer expressions and, through scenario-based bots, facilitates a rich bot communication that can automatically respond to various user activities. [Features] ■ Messages can be sent to individual attribute friends linked to surveys and tagging. ■ Automatic responses by bots, step-based automatic message delivery, and automatic reservation management for visits or store entries are possible. ■ Collaboration with on-site operations and LINE enables the promotion of visits and attendance. *For more details, please download the PDF or feel free to contact us.

  • Software (middle, driver, security, etc.)
  • Other embedded systems (software and hardware)
  • Customer Management System

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Corporate sales in the hotel industry: Building a foundation with F-RevoCRM.

Corporate sales in the hotel industry: Building a foundation with F-RevoCRM.

A case where support was provided from building the sales structure of the banquet division to the introduction and operation of the system.

We would like to introduce the case of Hoshino Resort OMO7 Asahikawa implementing 'F-RevoCRM'. Regarding the banquet business that hosts commemorative events and parties for companies and organizations, corporate sales activities are necessary, marking the first venture for the Hoshino Group in this area. Because this is a first-time endeavor, sales activities were conducted without an established sales foundation, raising concerns that sales efforts could become overly reliant on individual members. Therefore, this time, our company supported the establishment of the sales system for the OMO7 banquet division, from building the sales framework to system implementation and operation. 【Challenges】 - Even after standardizing many sales flow items, not all members were able to operate them. - There was a significant difference in proficiency between veteran and new sales members, leading to discrepancies in system operation. 【Implementation Results】 - Sales flow rules can be set individually for each member. - Sales management settings can be tailored to both new and veteran members. - Changes can be made for each project. - Compared to previous settings, unnecessary visit numbers have been halved. - It has become possible to manage projects more efficiently. *For more details, please refer to the PDF document or feel free to contact us.

  • SFA/Sales Support System
  • Customer Management System

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[Representative Dialogue] Expanding the Further Possibilities of CRM, Which is Currently Attracting Attention

[Representative Dialogue] Expanding the Further Possibilities of CRM, Which is Currently Attracting Attention

Strengthening the support system! Providing a portal site to visualize progress for customers.

We would like to introduce a case study of Hirokei Co., Ltd. implementing "F-RevoCRM." Before the system was introduced, the company managed inquiries using Excel and Access ledgers, but they did not have a management system in place to respond to all inquiries smoothly. Therefore, they implemented our system. It centralized the management of inquiries to ensure there were no oversights in responses, and additionally, we provided a portal site to visualize the progress for customers. 【Case Overview】 ■ Purpose: Strengthening the support system ■ Usage: Management of customer inquiries related to the system 【Implementation Results】 ■ Centralized management of inquiries to ensure no oversights in responses ■ Provided a portal site to visualize progress for customers ■ Created content similar to an FAQ page, allowing customers to resolve their own questions by accumulating knowledge about inquiries within the company ■ Eliminated dependency on specific individuals in business operations *For more details, please refer to the PDF document or feel free to contact us.

  • CTI Support Center
  • Customer Management System

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Why do CRM implementations fail? Why do we revert back to Excel?

Why do CRM implementations fail? Why do we revert back to Excel?

Webinar video released! Why do CRM implementations fail? Why do we revert back to Excel?

- Although we introduced CRM, it did not take hold and ended up failing. - Overall, the system is not being used. - It does not fit our business operations, and we ended up managing everything with Excel... This seminar is a must-see for those in this situation! In this seminar, we will cover a wealth of topics that are key to successfully implementing CRM, starting from the transition from ERP to CRM and including tips on how to effectively utilize CRM for business efficiency. If you would like to watch the full webinar video, please apply through the dedicated form. Application link: https://bd.thinkingreed.co.jp/ma/sitedlseminar-viewing-majisemi221117 This seminar is packed with tips to avoid failing in CRM implementation, so please be sure to check it out.

  • SFA/Sales Support System
  • Customer Management System

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Customer attrition, is your company okay?

Customer attrition, is your company okay?

Check your company's customer satisfaction and issues with the customer satisfaction checklist!

Have you ever wondered, 'Customer complaints are increasing, but are we really able to respond properly to our clients?' To address this, we have prepared a simple checklist to help you understand where the causes of customer attrition lie and how to improve them! - It takes a long time to respond to customer inquiries - We receive similar complaints repeatedly - We cannot track the movements of employees who are out of the office - Customer information is managed separately within the company If you relate to any of these issues, please give it a try!

  • SFA/Sales Support System
  • Customer Management System

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Customer management system for after-sales maintenance services.

Customer management system for after-sales maintenance services.

From equipment management to maintenance, achieve operational efficiency with F-RevoCRM!

Do you have any concerns regarding tasks such as facility management, equipment and machinery management, maintenance, and agency management? - Each department manages customer information, so we have to register it multiple times... - We are unable to share information within the company, resulting in wasted time communicating with various departments... - We cannot grasp the progress of the manufacturing department... - We are communicating with external parties via phone or fax, and we cannot track the status of our responses... F-RevoCRM can also be utilized for tasks such as facility management, equipment and machinery management, maintenance, and agency management. You can easily add information to be managed according to your company's operations from the settings screen, such as equipment and parts delivered to customers, inquiries, repair and inspection requests, and the response history of contractors and agencies. We provide comprehensive one-stop support from implementation to establishment, leveraging the know-how gained from our experience in the manufacturing and construction industries!

  • SFA/Sales Support System
  • Customer Management System

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Free release of the white paper on business model transformation.

Free release of the white paper on business model transformation.

From a sell-out model to a service provision model! An explanation of the value provided by F-RevoCRM.

White Paper on Business Model Transformation "The Value Provided by F-RevoCRM" Now Available for Free! Currently, in response to changes in customer values and the increase in competitors, more companies are transitioning their business models from a one-time sale model to a service-oriented model. This white paper explains how companies facing challenges in customer management can transition from a one-time sale business to a service-oriented business, and the effects that F-RevoCRM can bring. ■ From "Product" Centric to "Customer" Centric Unlike the traditional "one-way" business model where "selling a product is the end," the spread of digital technology is making the "service-oriented business" that continuously provides services an important business model for the future. To continuously provide services, it is crucial to effectively utilize customer information. CRM consolidates and manages all customer information in one place, allowing for improvements in services and products based on needs, thereby realizing a service-oriented business. ■ Contents - Background of CRM Demand - Why F-RevoCRM? - About System Implementation - What You Can Do with F-RevoCRM

  • SFA/Sales Support System
  • Customer Management System

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