テクノプロ　テクノプロ・IT社 List of Products and Services

Sales management in the manufacturing industry is a crucial system that influences revenue and customer satisfaction. However, challenges such as "delivery delays," "excess inventory," and "information fragmentation" are common on the ground, and clear metrics and initiatives are necessary for improvement. ● The first step in improvement is the centralization of information. By integrating and sharing data on orders, inventory, shipments, and invoicing in real-time, interdepartmental collaboration is strengthened. ERP and sales management systems serve as the foundation for this. ● Next is the standardization and automation of processes. Manual data entry and verification can lead to errors and cause delivery delays. The digitalization of EDI, automatic ordering, and invoicing processes significantly enhances accuracy and speed. To measure the effects of improvements, KPIs are essential. The following are representative indicators: - Delivery compliance rate: An important indicator of customer satisfaction - Inventory turnover rate: An indicator of inventory liquidity - Order processing time: A measure of business speed improvement - Sales forecast accuracy: An indicator that enhances the reliability of management planning By regularly monitoring these metrics and cycling through improvements, sales management evolves into a "strategic capability that supports management." To maintain competitiveness, it is essential for manufacturing companies to optimize sales management in a data-driven manner.

• Sales Management

For the manufacturing industry, sales management is not just about managing orders and shipments; it is a crucial system that serves as the core of corporate management. This is because sales management is both a "system for confirming sales" and an "information infrastructure that connects production, inventory, purchasing, and finance." If the accuracy of this system is low, issues such as excess inventory, stockouts, delayed deliveries, and deteriorating cash flow can ripple throughout the entire company. First and foremost, sales management is directly linked to revenue assurance. Accurate order information supports billing and payment management, stabilizing cash flow. Additionally, since order data is reflected in production planning and inventory management, any errors can lead to increased costs and decreased customer satisfaction. Furthermore, sales management enhances customer responsiveness. Adherence to delivery dates and accurate shipments are achieved through the proper operation of sales management. Handling returns and complaints is also part of sales management and affects customer satisfaction. Moreover, sales data serves as the foundation for management decisions. Through sales analysis by product, region, and customer, it supports strategic decision-making. In other words, sales management is not merely administrative work; it is a management resource that enhances a company's competitiveness. For the manufacturing industry to achieve sustainable growth, it is essential to position sales management as an "information hub" and pursue accuracy and speed.

• Sales Management

In the manufacturing industry, the PDCA (Plan-Do-Check-Act) cycle is often used as a framework for improvement and decision-making, but in recent years, the "OODA Loop" has gained attention. OODA consists of four steps: "Observe, Orient, Decide, and Act," emphasizing responsiveness to change. On the other hand, PDCA focuses on stable improvement through repeated planning and verification, consisting of "Plan, Do, Check, and Act." The difference lies in speed and purpose. PDCA is strong in long-term quality improvement and standardization, but tends to be weak in responding to sudden changes due to the time it takes for planning. In contrast, OODA is effective in situations that require speed, such as responding to anomalies on the shop floor, fluctuations in demand, and new product development. Particularly in smart factories that utilize IoT and real-time data, the responsiveness of OODA can lead to competitive advantage. In conclusion, a hybrid approach that establishes a foundation with PDCA while enhancing adaptability to change with OODA is ideal in the manufacturing industry. By incorporating both stability and speed in a balanced manner, it is possible to enhance both operational and managerial capabilities.

• Sales Management

In the era of globalization and uncertainty, supply chain risk management influences a company's competitiveness. Four categories are particularly important: 1. Environmental Risks Natural disasters, climate change, and pandemics can lead to production halts and transportation restrictions. It is essential to establish a Business Continuity Plan (BCP), diversify locations, and secure safety stock in advance. When incidents occur, alternative sourcing, switching transportation methods, and reconstructing demand forecasts are crucial. 2. Geopolitical Risks Wars, economic sanctions, and trade friction hinder logistics and transactions. It is important to conduct country-specific risk analyses and diversify suppliers, and during crises, quickly explore alternative markets and legal responses. 3. Economic Risks Exchange rate fluctuations, rising raw material costs, and economic recessions affect costs and demand. Prepare with currency hedging and long-term contracts, and respond to occurrences by passing on costs and adjusting procurement volumes. 4. Security Risks Cyberattacks and the circulation of counterfeit goods undermine trust. Implementing a zero-trust approach and ensuring traceability are necessary, and during incidents, thorough responses from Computer Security Incident Response Teams (CSIRT) and information sharing are vital. The keywords are "diversification, forecasting, monitoring" + "rapid alternatives, information sharing, legal responses." Now is the time to build a robust and flexible supply chain and strengthen BCP to enhance corporate sustainability and competitiveness.

• Purchasing Management System

In the manufacturing field, no matter how many measures are taken, there are times when things do not proceed as planned. This time, we will introduce five particularly impactful factors. 1. Fluctuations in demand and sudden changes in specifications Sudden additional orders or changes in specifications from customers can disrupt production plans. This is influenced by market changes and the trend towards shorter delivery times. 2. Re-manufacturing and rework due to quality defects When defects are found during the process or inspection, re-manufacturing or corrections become necessary. This is particularly likely to occur with complex products or initial lots, and even with strengthened quality control, it cannot be reduced to zero. 3. Delays from outsourcing and partner companies Delays in outsourced processing or parts supply can stall the entire process. Factors include capacity shortages, transportation troubles, and risks associated with overseas procurement. 4. Sudden equipment troubles Even with preventive maintenance, aging equipment or specialized machinery can experience unexpected failures. Complete prevention is difficult, and the ability to respond on-site is required. 5. Insufficient accuracy in production planning In low-volume, high-variety production, changing setups and transitions can take time, leading to deviations from the plan. Equipment downtime and underestimating on-site capacity can also impact planning. By anticipating these factors in advance, the impact can be minimized.

• Other core systems

- AI Transformation Incorporating AI into business processes and system structures to redefine operations and workflows. - Promoting Digital Transformation (DX) Supporting the transition from legacy environments and providing consistent support from planning to implementation and integration into the field. - Utilizing Generative AI Leveraging automatic generation technologies for text, images, and audio to enhance content creation and customer experience. - Building and Operating AI Infrastructure Providing a scalable infrastructure for model development and deployment in cloud/on-premises environments, along with continuous monitoring.

• EAI/ETL/WEB application server
• Embedded applications for mobile phones and PDAs

Many companies struggle with "quality variation" on the manufacturing floor. Even with the same processes and materials, differences in products can occur—this is a challenge seen in many workplaces. The causes of variation can mainly be summarized into the following four plus additional factors: 1. Variation due to people Quality varies depending on the experience, attention, and understanding of procedures by the workers. Establishing standard operating procedures (SOP) and providing training are effective measures. 2. Variation due to equipment Wear and insufficient adjustments of machines can affect products. Regular maintenance and thorough preventive care lead to stable operations. 3. Variation due to materials The quality of raw materials and lot differences are also factors contributing to product quality variation. Strengthening incoming inspections and lot management is necessary. 4. Inadequacies in process management If processes and procedures are unclear or poorly managed, quality will not be stable. Utilizing process capability indices (Cp, Cpk) and statistical process control (SPC) is effective. In addition to these "4Ms," environmental factors such as temperature, humidity, and lighting also impact quality, so monitoring and managing the work environment is required. Significant quality variation can be controlled through "management." Visualizing the workplace and maintaining the PDCA cycle are the first steps toward stabilizing quality.

• Other measurement, recording and measuring instruments
• Other production management systems

Make on-site guidance smarter. At construction sites and during workplace tours, a lot of time and manpower are spent on visitor reception. The AI avatar on-site guidance service is a new solution that addresses this issue. The AI avatar will handle site explanations, provide necessary information, and answer questions on behalf of busy staff members. ✔ Reduction of response time ✔ Alleviation of labor shortages ✔ Polite and efficient guidance As the "new face" of construction sites, the AI avatar will play an active role. Isn't it time to start the DX (digital transformation) of your site?

• Other information systems
• Other operation management software

Low-code development tools are classified into "general-purpose," "specialized," and "hybrid" types. - General-purpose tools can accommodate a wide range of business needs and offer high flexibility; however, specific requirements unique to the manufacturing industry require additional development. - Specialized tools are designed for the manufacturing sector and come with pre-prepared templates and business components for inventory management, quality control, and more, making implementation smooth. However, there are limitations to flexible customization beyond standard features. - Hybrid tools combine the business suitability of specialized tools with the flexibility of general-purpose tools, making them suitable for building integrated systems across multiple operations and accommodating future expansions, thus recommended for the manufacturing industry as a whole. When selecting the appropriate tools for system development in the manufacturing sector, there are five key points to consider: ■ Flexibility to easily implement manufacturing-specific requirements such as inventory/lot management ■ Availability of API integration with ERP and production management or standard connectors ■ Security and compliance measures (permission management, audit logs) ■ Freedom in UI design and usability in the field ■ Scalability and ease of adding future functionalities By keeping these in mind, it becomes possible to select low-code tools that accelerate DX (digital transformation) in the manufacturing industry. For more details, please refer to the PDF document!

• Other information systems

■Issues and Causes An aging system that cannot keep up with changes in the business and is only utilizing a portion of its functions. Despite this, we have been paying high maintenance fees every month. There is pressure from upper management to "do something!" but due to a shortage of manpower and excessive customization, it is extremely difficult to make improvements in-house. We have no choice but to rely on vendors, but we are being presented with high estimates. ■Three Options <Revise the current system> While being familiar with the operation is an advantage, the revision costs are high and the duration tends to be long. <Replace with ERP (business application)> While it is easy to implement, it does not necessarily fit perfectly with our business operations, and training costs are also a challenge. <Completely develop from scratch> It can be optimized for business, but it tends to rely heavily on outsourcing, and costs are high with long durations. ■Recommended Response and Expected Effects We recommend "ERP (business application)" + "low-code development." By using the standard functions of the ERP (business application) to streamline operations and flexibly addressing unique requirements with low-code, we can achieve speedy construction while keeping costs down. *For more details on response strategies and points for selecting ERP (business applications), please refer to the PDF document!

• Sales Management

- Construction and operation of production management solutions: Providing production management and process management systems for the manufacturing industry. - Development of business applications utilizing low-code development tools. Strong in Java/Web technologies. - Also handling the voice input solution "WorkingVoice." - Supporting DX for the manufacturing industry, including scheduling assistance using AI.

• Production Management System
• ERP Package
• Voice Recognition Software

■Issues and Causes The issue of "safety checks being 'conducted' but 'not recorded'" is a significant challenge in on-site safety management in manufacturing, construction, and maintenance. The formalities of filling out paper forms or checklists have become mere rituals, making it difficult to grasp the timing of safety actions being implemented. ■Solution We propose the use of WorkingVoice for voice input of safety checks. The ability to record safety checks "on the spot" without stopping work, along with the impossibility of post-entry, serves as a decisive factor for preventing tampering and providing proof of implementation. ■Effects After Implementation Automatic recording of "who, when, and what was checked." The practice of pointing and calling has become established, contributing to the prevention of human errors. Additionally, it has significantly reduced unconscious work and has a strong educational effect. *For more details, please refer to the related links or feel free to contact us.*

• Other production management systems

■Issues and Causes On-site maintenance and inspection operations face chronic issues such as "complexity of records, record omissions, and reporting delays." The time taken for reporting and data entry after inspections is lengthy, and the timing of abnormal findings to reporting is unclear, with photos and report data scattered. ■Solution We propose the use of WorkingVoice for voice input of work performance data and situation photography using a tablet camera. The ability to instantly record what is "seen and felt" on-site, even when both hands are occupied, was a key factor in the decision to implement this solution. ■Effects After Implementation Variability in judgment has been reduced, and reproducibility has improved. The response lead time has been shortened by half, and chronological management of equipment condition history has been achieved. Additionally, it can be utilized for training and technical transfer materials, and the voice logs remain as primary information, which are also noted as benefits. *For more details, please refer to the related links or feel free to contact us.*

• Other production management systems

■Issues and Causes In the manufacturing field, "diversification of products with small quantities," "decrease in skilled workers," and "fluidity of workers" have made reading instructions itself a burden. Due to reasons such as gloves, protective gear, and confined spaces, operating paper or devices is also one of the current challenges. ■Solution We propose using WorkingVoice for voice-guided work instructions. The ability to receive work instructions hands-free and eyes-free, and the realization of a workplace where mistakes and confusion are minimized, were key factors for the implementation. ■Effects After Implementation Work efficiency improved by 10-20%, and the training period was shortened to less than half. We achieved a reduction in near-miss incidents, flexible responses to diverse production, and the elimination of misunderstandings and language barriers in instructions. *For more details, please refer to the related links or feel free to contact us.*

• Other production management systems
• Process Control System

■Issues and Causes There are situations in manufacturing work, such as when gloves are worn, that are not suitable for data entry, leading to inaccurate data input and resulting problems. Issues include discrepancies with actual working hours, ambiguity in cost by process, weak estimation basis, and difficulties in identifying bottlenecks and revising standard times. ■Solution We propose the voice input of inspection data using WorkingVoice. It allows for accurate time recording even in dust-proof, oil-proof, and gloved environments, and enables real-time automatic timestamping. The ability to improve data accuracy at low cost and in a short period was a decisive factor for implementation. ■Effects After Implementation The error in actual working hours was improved to within ±1 minute, and cost variances by process and production number were visualized. Managers were able to immediately grasp on-site progress, and measures against tampering and audit responses were strengthened. *For more details, please refer to the related links or feel free to contact us.*

• Document and Data Management
• Cost Management System
• Other production management systems

■Issues and Causes Due to the inspection being conducted by a pair consisting of a measurer and a recorder, challenges have arisen in terms of securing personnel and the accuracy of inspection data. It has been difficult to maintain a two-person system, leading to losses in the measurement → verbal communication → recording process, as well as misunderstandings and delays in recording. ■Solution We propose the voice input of inspection data using WorkingVoice. The ability to perform "measurement" and "recording" simultaneously, the prevention of tampering and creation of an audit trail through real-time recording, and its effectiveness in locations where devices cannot be brought in were key factors in the decision to implement it. ■Effects After Implementation By reducing the number of personnel from two to one, we achieved a 50% reduction in labor hours. Additionally, the inspection time per cycle was shortened by 20-30%, and accurate numerical recording with automatic timestamps was realized. We can also respond to external audits and customer requirements, enabling "voice proof" during audits. *For more details, please refer to the related links or feel free to contact us.*

• Other production management systems
• Document and Data Management

■Issues and Causes The reliability of the data (when, who, and what was measured) was ambiguous, leading to a situation where it could not be reproduced or evidence could not be presented during external audits. Errors due to manual input and transcription, as well as issues with double management of data and inconsistent formats, were observed. ■Solution We proposed the voice input of inspection data using WorkingVoice. The reliability of quality data and prevention of tampering, along with the reduction of on-site workload and support for data entry by skilled workers, made the realistic digital transformation (DX) with controlled implementation costs and duration a decisive factor for adoption. ■Results After Implementation Inspection time was reduced by approximately 15-30%, allowing us to respond to customer corrective requests (data accuracy and prevention of tampering). Additionally, we achieved "Quality DX" that can be operated by both skilled workers and the elderly, meeting customer demands. *For more details, please refer to the related links or feel free to contact us.*

• Document and Data Management
• Other production management systems

We provide a SaaS-based all-cloud ERP that leverages extensive production management know-how. Would you like to tackle digital transformation (DX) with a SaaS service that starts with the necessary functions at the required scale? ~UMSaaS can solve the following issues~ - Unsure which ERP product is optimal for our company - Reliance on both core systems and Excel leading to individual dependency - High labor costs for OS and DB operations, along with high maintenance costs - Market ERP solutions have too many features, and we want to implement only the necessary functions gradually ↓↓↓ With the robust security of the globally proven Salesforce platform, it is possible to gradually implement the functions you need "now."

• Production Management System

UM SaaS Cloud is a cloud-based business platform that supports the efficiency of operations and digital transformation (DX) in the manufacturing industry. It centralizes the management of manufacturing-specific operations such as production management, quality control, inventory management, and order processing, enhancing information collaboration between the shop floor and headquarters. By enabling real-time data sharing, it eliminates dependency on individuals and standardizes operations, improving the speed and accuracy of decision-making. Additionally, it is built on Salesforce, allowing for flexible integration with existing environments and future expansions. It is easy to implement even for mid-sized manufacturing companies, enabling them to experience benefits in a short period. ■ Features of UM SaaS Cloud - Designed specifically for the manufacturing industry, supporting production management, quality control, inventory management, and order processing. - Shares information between the shop floor and headquarters in real-time, speeding up collaboration and decision-making. - Supports stable operations and continuous improvement through standardization of operations and elimination of dependency on individuals. - Ensures security and scalability through a Salesforce foundation. - Facilitates easy integration with CRM and other systems, allowing for optimization of overall operations. - Easy to implement for mid-sized manufacturing companies, accommodating gradual expansion. - Supports digital transformation starting from the shop floor as the first step towards DX.

• Production Management System

WorkingVoice for LabNote instantly solves issues and problems in research laboratories. 【Challenges】 1. Inadequate experimental environment for input During experiments, it is difficult to input data using a keyboard or touch panel due to wearing gloves and protective gear. 2. Lack of progress in digitizing records Relying on paper notebooks makes it difficult to search and reuse information, limiting the utilization of data. 3. No real-time recording Records are compiled after experiments, which can lead to ambiguity and omissions in the content. 【Problems】 1. Errors in transcription and recording Mistakes from handwritten or manual input compromise the accuracy of the data. 2. Risk of data loss and degradation Paper-based records are at risk of being lost or deteriorating, making them unsuitable for long-term storage. 3. Risk of record tampering or fraud If there is no history of record modifications, it is impossible to notice if the content has been altered later.

• Pharmaceutical and cosmetic factory software and systems

The cutting-edge low-code development tool "TALON" is an innovative platform that allows for the rapid development of advanced business systems, requiring only knowledge of databases (DB). With an intuitive UI and a wealth of templates, flexible system development is possible without complex coding. Additionally, seamless integration with other systems and robust security features are standard. With the ultra-fast development tool TALON, which combines speed, flexibility, and safety, we significantly reduce the burden on IT departments and strongly promote field-led digital transformation (DX). <TALON Features> ■ Ultra-fast Development - Development possible in as little as 5 minutes! - Quickly develop more advanced systems using industry-specific templates and a wide range of options. ■ Ultra-agile Development - Development can proceed while sharing images with users by viewing actual working screens. ■ Abundant Integration Services - Integrates with over 100 external services. - Existing (legacy) databases can also be utilized. ■ Very cost-effective compared to other low-code tools - Starting from 500,000 yen (for 5 users). ■ Strong Security - Complies with IPA's "How to Create a Safe Website (Revised 7th Edition)" as standard.

• Other core systems

The cutting-edge low-code development tool "TALON" is an innovative platform that allows for the rapid and flexible construction of advanced business systems, provided you have knowledge of databases. With its intuitive UI and rich templates, system development can be done flexibly without complex coding. It alleviates the burden on IT departments and strongly promotes field-led digital transformation (DX). Additionally, by integrating with generative AI such as ChatGPT, it enables rapid and flexible realization of DX in the manufacturing industry, including sales forecasting and equipment downtime prediction. <TALON Features> ■ Ultra-fast development - Development possible in as little as 5 minutes! - Utilize industry-specific templates and a wealth of options to develop more advanced systems quickly. ■ Ultra-agile development - Develop while sharing images with users by viewing actual working screens. ■ Abundant services for integration - Integrates with over 100 external services. - Existing (legacy) databases can also be utilized. ■ Very cost-effective compared to other low-code tools - Starting from 500,000 yen (for 5 users). ■ Robust security - Complies with the IPA "How to Create a Safe Website (Revised 7th Edition)" as a standard.

• Other information systems

Do you have any of these concerns? - There are piles of handwritten records on paper at the site. - It's difficult to input data from handwritten records into systems (like Excel). - There are many mistakes in handwriting and data entry, leading to low data reliability. "WorkingVoice for EXCEL" simply adds an add-on to your usual Excel! It's easy to implement. You can directly input voice into familiar Excel forms, making your work smoother. Even while measuring or with both hands occupied, you can easily record data. Additionally, the system repeats what you say, so you can quickly notice any mistakes and feel secure! As a result, - You can input data directly into the system on-site. - Mistakes in filling out forms and transcription errors are eliminated, improving data accuracy. - You can work and input data hands-free. In the first place, in measurement tasks, the "measurement" itself is the main focus. Inputting forms is not the essential task. With "WorkingVoice for EXCEL," why not eliminate waste in measurement tasks and achieve a smarter work environment?

• Process Control System

This is an initiative to achieve cost reduction through improved work efficiency. We provide a system for digitizing and data-fying on-site forms. Let's efficiently promote paperless operations in the manufacturing industry by leveraging the benefits of digitalization. - Eliminate the need for paper records - Instantly grasp on-site conditions through real-time data analysis - Search documents by digitizing drawings and design documents - Easily access from smartphones and tablets

• Other information systems
• Purchasing Management System
• Workflow System

This is a voice input system that significantly reduces the effort required for quality control data entry in cosmetic manufacturing sites and supports quality improvement through data analysis. Traditional handwritten input not only requires time and effort but is also prone to input errors and data deficiencies, limiting the utilization of data. This system achieves efficiency in data entry through voice input and improves data accuracy, promoting the efficiency of quality control operations and data-driven quality enhancement. 【Usage Scenarios】 - Input of quality inspection data in cosmetic manufacturing sites - Recording of inspection items, numerical input, input of judgment results, etc. - Reduction of the burden of handwritten input and shortening of input time - Records of receipt, storage, and shipment of raw materials and supplies - Daily work reports and handover notes 【Effects of Implementation】 - Reduction of the burden on field workers and improvement of work efficiency - Improvement in the accuracy of quality control due to reduced data entry errors - Quality improvement through real-time data analysis - Establishment of a data-driven quality management system - Cost reduction and increased productivity

• others

In food manufacturing sites, data entry tasks such as quality inspection records are frequently done by hand. However, mistakes in transcription or errors in handwriting can pose risks to quality management. This is where the voice-to-text system "WorkingVoice" comes into play. Since data can be entered by voice, it reduces errors caused by handwriting and significantly improves work efficiency. 【Usage Scenarios】 - Quality inspection records in food manufacturing - Records of incoming raw materials and supplies - Cleaning and sterilization records - Formulation records for each batch - Entry and exit records 【Benefits of Implementation】 - Reduction of errors due to handwritten entries - Streamlining of data entry - Shortening of work time - Increased productivity - Improvement in the accuracy of records

• others

In the field of electrical manufacturing, it is common to record equipment operating conditions and other information using handwritten forms. However, transcription errors and mistakes in writing can lead to decreased work efficiency and reduced data reliability. 'WorkingVoice' addresses these challenges by digitizing the audio from on-site work as a voice-to-text system. 【Usage Scenarios】 - Recording equipment operating conditions - Inputting inspection records - Creating work reports - Recording quality control data - Communicating instructions on-site 【Benefits of Implementation】 - Increased efficiency in data entry through the digitization of handwritten forms - Improved data reliability by reducing errors - Enhanced productivity by shortening work time - Business improvements through the visualization of on-site work - Streamlined operations through data analysis

• others

At construction sites, various work instructions and records are handwritten. However, transcription errors and mistakes in writing can lead to delays in work and a decline in quality. The voice support system 'WorkingVoice' addresses these issues by enabling data entry through voice input during on-site work. 【Usage Scenarios】 * Communicating work instructions on-site * Process management and recording progress * Inputting inspection records and quality control data * Recording safety management information * Ordering materials and managing inventory 【Benefits of Implementation】 * Reduction in work time * Decrease in rework due to incorrect entries * Improvement in the accuracy of data entry * Business improvements through data analysis * Enhanced safety of on-site work

• others

With a simple setup, you can quickly digitize paper records. We provide a voice system as an Excel add-in. Many of the papers currently used for handwritten records are formatted in Excel and are printed daily for use on-site. This solution allows you to achieve same-day paperlessness by directly inputting voice data into your existing Excel format. By opening the Excel format file and clicking the voice input button, you won't need to touch the mouse until the input task is complete. Input errors and cell movements can also be executed using "voice commands" without any clicks.

• Voice Recognition Software

3D Laser Scanner Surveying Services (BIM/BIM/CIM Utilization Support) BIM and BIM/CIM are attracting attention as next-generation technologies. BIM (Building Information Modeling) is a system that reproduces a three-dimensional model of a building (BIM model) on a computer, adding attribute data such as cost, finishes, and management information, allowing data to be utilized throughout all processes of architectural design, construction, and maintenance.

• 3D CAD

Our company specializes in system consulting and implementation for the manufacturing industry, allowing us to conduct current situation analysis, issue examination, and system restructuring. We support the introduction of various packages, functional improvements, and additions, as well as the promotion of overseas business. Please feel free to consult us about anything related to IT. An important aspect of advancing digital transformation (DX) is not to push everything forward at once, but rather to start small. We will provide proposals that allow you to gradually experience the effects and improve your company's IT literacy.

• Production Management System

The biggest concern for the information systems department is "inquiry response." There are many inquiries, and for some, the day can end just dealing with them. Why doesn't the burden of responding to inquiries decrease? The main reasons are as follows: - Similar inquiries come in repeatedly. - Especially when responding to inquiries via email, it takes time to record/manage the response in a different tool. - Inquiries may come in that are not directed to the appropriate person, requiring time to find and forward them to the right contact. TechnoPro IT's "Internal Inquiry Response Efficiency Solution" addresses these issues in the following ways, significantly reducing the burden on staff. Efficiency improvements are possible not only in the information systems department but also in accounting, human resources, general affairs, and other departments. If you are struggling with internal inquiry responses, please consider this solution.

• Other information systems

Are you facing any of these concerns regarding system considerations? - Uncertainty about system development costs - Uncertainty about what can be requested - A feeling that there are many IT product sales pitches - Costs were higher than expected - Not knowing how to proceed at the planning stage 【Main Features】 ● We provide a quotation proposal in just 4 easy steps! STEP 1 - Inquiry STEP 2 - Fill out the hearing form STEP 3 - The person in charge will confirm the expected requirements STEP 4 - Quotation guidance Our company will visualize the current business flow, identify system issues, and propose the optimal system. We focus on customers in the manufacturing industry, developing systems tailored to management purposes in production activities to support our customers' DX (digital transformation) initiatives.

• Production Management System

We will bring in the WorkingVoice voice system testing tool, and our technicians will conduct a free verification of your voice usage environment for customers considering the voice system.

• Process Control System

"WorkingVoice" is a voice support system designed for field operations that can naturally convert spoken information into data. Since data entry in the work environment can be done via voice, there is no need to worry about transcription errors or mistakes in handwriting. It can also be utilized for the digitization of handwritten forms. Additionally, it allows for hands-free data entry while focusing on the primary tasks, contributing to improved work efficiency. 【Lineup】 ◎ "WorkingVoice for Excel" A voice support system that enables the digitization of handwritten forms scattered throughout the factory. ◎ "WorkingVoice for Factory" A packaged voice support system for voice-enabling field systems. ★ We are currently offering explanatory materials that introduce examples of how to utilize this system. You can view detailed information by clicking the download button below.

• others

The digital transformation of the manufacturing industry is not merely about improving efficiency through the consolidation of business processes; it requires the creation of processes that generate new business value. The imagination of new processes necessitates a diverse range of data, including not only traditionally quantified data but also emotional data. To achieve this, we can consider utilizing data acquisition methods beyond conventional keyboard input, such as device sensors, image AI, and voice. Within this context, our voice support system can convert human-generated information into data in a manner that is close to natural communication without requiring large-scale equipment.

• Production Management System

By utilizing a voice support system in the manufacturing site, ■ As voice recognition Workers can focus on their manufacturing tasks with both hands free while recording: - Work performance information - Product inspection information - Equipment setting information, etc. Additionally, ■ As voice-assisted work support - Guidance on work procedures for operators via voice - Guidance on confirmation items for input values - Elimination of work errors through subsequent setup guidance is achievable. As a result, - Increased work productivity - Improved data accuracy can be achieved.

• Process Control System

Amid calls for transformation in manufacturing sites, there has been an increasing number of cases where IoT and AI are being introduced into machinery to promote automation. On the other hand, efforts to improve efficiency in human-centered tasks have not progressed significantly, resulting in a lack of reform. An effective method to address this is the utilization of "voice input systems." TechnoPro supports the implementation of "voice input solutions" and has assisted multiple companies in their "on-site reform through voice input." By utilizing voice assistance systems in manufacturing sites, the following effects can be expected: - Increased work efficiency: Easy input of on-site data into the system. - Improved data accuracy: Elimination of writing and input errors, leading to enhanced data precision. - Reduced business hours: Hands-free simultaneous execution of manufacturing and recording tasks. - Reduction in personnel: Possible reduction of staff responsible for recording. Based on the successful experiences we have cultivated, we are currently offering a "Field Reform Manual Using Voice Systems." This manual includes key points and success stories regarding on-site reform through voice systems. *The document can be accessed via [PDF Download].

• Process Control System

Do you have any of these concerns? - There are piles of handwritten records on site. - It's difficult to input data from handwritten records into systems (like Excel). - Two people are working together for data recording: the measurer and the recorder. - There are many mistakes in handwriting and data entry, leading to low data reliability. WorkingVoice for Excel easily collects the overwhelming information at the work site through voice input and saves it in Excel forms. As a result, - Direct data input into the system can be done on site. - Mistakes in filling out and transcribing are eliminated, improving data accuracy. - New data collection leads to insights that were previously unavailable. - Hands-free operation and data entry become possible. - One person can perform the work and data recording that previously required two people. You can gain these benefits.

• Process Control System

By utilizing a voice support system in the manufacturing site, ■ As voice recognition Workers can focus on their manufacturing tasks with both hands free while recording: - Work performance information - Product inspection information - Equipment setting information, etc. Additionally, ■ As voice-assisted work support - Guidance on work procedures is provided to workers via voice - Confirmation items for input values are guided - Guidance for subsequent setups eliminates work errors This enables: - Increased work productivity - Improved data accuracy

• Process Control System

Are you facing any of the following issues? - Inefficiency due to handwritten on-site data - High costs and effort for storing quality records on paper - Inability to utilize data because it is not digitized (on paper) - Re-entering data from handwritten forms into Excel - Many input errors even when data is digitized, leading to a lack of reliability Our solution allows for voice data entry in work environments such as factories. As a result, - System input of on-site data becomes easy - Data accuracy improves as there are no writing or input errors - Data analysis that was previously impossible can now be conducted using the collected data *We will create a trial system at a low cost. *Please feel free to contact us for more details.

• Other production management systems

Are you facing any of the following issues? - Manufacturing records are handwritten, making data utilization impossible. - Mistakes occur during operations because entries are made while operating machinery. - A worker is needed to record information. - Data must be re-entered into a PC for digitization. Our solution allows for voice input of equipment setting information, product quality data, and equipment operation information in the manufacturing environment. As a result: - Hands-free operation allows for better concentration on machine operation, reducing operational errors. - No workers are needed for information recording. - Various data digitization enables data analysis, leading to expected quality improvements. *We can create a trial system at a low cost. *Please feel free to contact us for more details.

• Other production management systems

Are you facing any of the following issues? - Inefficiency due to handwritten field data - Data recording done by multiple people reading aloud - Inability to identify items without seeing the actual goods - Re-entering data from handwritten forms into the system - Frequent mistakes in entries and inputs, leading to a lack of reliability Our solution allows for voice data entry in warehouse receiving operations. This provides the following benefits: - Reduction in labor hours for recording personnel - Elimination of entry and input errors, improving data accuracy - Real-time updates of inventory counts *We can create a trial system at a low cost. *Please feel free to contact us for more details.

• Voice Recognition Software

Are you facing any of the following issues? - Mistakes in the amount of raw materials being added - Errors in the items being added due to the presence of similar raw materials - Forgetting to add raw materials Our solution enables the addition of raw materials in the food manufacturing industry using voice commands. This allows us to: - Check the recipe's input amounts and measured weights via voice - Provide voice guidance to confirm when similar raw materials are present - Conduct checks on the addition of all raw materials in the recipe This improves the accuracy of raw material addition and reduces food waste. *We will create a trial system at a low cost. *Please feel free to contact us for more details.

• Voice Recognition Software

■Issues and Causes In the factory inspection area, more time was spent on tasks before and after measurement, such as recording and inputting measurement results, than on the measurement itself. The measurement devices (calipers, micrometers, three-dimensional measuring machines, etc.) and recording systems (Excel, dedicated inspection systems, MES, QC process charts) were separate, requiring a double task of "measurement → note-taking → PC input," which decreased work efficiency. ■Solution We introduced a voice input inspection data registration system called "WorkingVoice." This allowed measurement results to be input by voice, enabling simultaneous execution of measurement and recording tasks. As a result, workers could move on to the next measurement without using their hands, eliminating the traditional double task and successfully shortening the average cycle time. ■Effects After Implementation Workers became able to report measurement results without using their hands, reducing human errors through voice feedback. Since it could be implemented using only a general-purpose microphone and a PC/tablet without significantly changing existing measurement devices or system environments, it was highly evaluated on-site as a DX that could start on a small scale. *Please check the PDF download button for examples of how this system is utilized!*

• Production Management System