Training Program "Enhancing Communication Skills Necessary for Developing Subordinates"

basic information

1. Basics of Communication - Fundamental Principles of Communication - Communication with Subordinates 2. Communication Skills to Gain Subordinates' Understanding - Utilizing Basic Tools of Communication Processes and Logical Thinking - Key Points of Communication for Each Process 3. Guidance and Development of Subordinates through Practical Work - Enhancing Organizational Output through PDCA - Guidance and Support for Subordinates' PDCA Practice *The above is just an example. Please contact us for specific details.*

Price range

P3

Delivery Time

Applications/Examples of results

This is ideal for those who want to refine their skills in evaluating and developing subordinates through daily communication.

Detailed information

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  Although I have taken on a managerial position, I often face challenges such as subordinates not listening to me, dealing with complaints from them, and being perplexed by their various business styles. Additionally, it is not uncommon to find oneself caught between superiors and subordinates, feeling unable to take action. Nevertheless, the reality is that superiors expect results, and it is essential to manage the team effectively. A workplace with complex interpersonal relationships can be a significant source of stress, but it is also one of the roles of managers and leaders to reduce stress as much as possible and create a conducive working environment to advance business efficiently. A stressful workplace can greatly impact team performance and can lead to significant losses for the company. This training will focus on understanding the basic processes of communication, utilizing fundamental tools of logical thinking, and grasping the key points of communication for each process. By doing so, participants will establish the principles of communication with their subordinates and refine their skills to convey their thoughts convincingly. As managers, they will learn what should and should not be done, enhancing their communication skills to gain the understanding of their subordinates.

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  In each phase of the PDCA that subordinates engage in, it is necessary to communicate daily to ensure they can act correctly. By providing appropriate advice in each phase of the PDCA, we can enhance the achievements of subordinates and promote their growth, thereby facilitating smoother communication and making it no exaggeration to say that one can become a "boss whom subordinates consult." In the planning phase (Plan) of the PDCA, it is important to determine whether subordinates can set goals that they find convincing and how to set them. In the execution phase (Do), it is crucial to understand how to grasp the progress of execution, how to receive reports and consultations, and when to provide support. In the checking phase (Check), it is important to consider how to reflect on the process and how to provide feedback to subordinates. In the action phase (Action), it is essential to utilize the analysis results from Check and to present an overall picture of the measures to be taken. Furthermore, it is important not only to teach subordinates the knowledge and skills one possesses but also to genuinely elicit the issues they are struggling with and provide guidance and advice tailored to their types at each stage.